Everything was good at first but then when I was in the shower the water cut completely off while having my face covered in soap. Had to use water bottles to rinse off. Went and told front desk about the situation. They did come quickly to look at the problem. They didnât have another room to offer except for another hotel room that was across the street. We just decided to ride it out. All we got was a sorry. I figured they wouldâve offered a free night stay or discount or something. Usually kindness wins but not this time! Lol. Guess I shouldâve went crazy on them.
I have visited this place before the new facility so i know what it was like before. I was expecting new and clean considering itâs new. Not the case!!! The hotel floors were not clean. Sticky and made your socks black. I could not manage to find any decaffeinated coffee in the whole place and we stayed 2 days. They also wouldnât let me take my decaffeinated sweet tea on the casino floor. No outside drinks allowed. However, they only offer carbonated drinks and water on the casino floor. Therefore, i am only offered water if i chose to play. I donât mind water but i would like a switch up while on vacation. So, i didnât play and spend any money in the casino while i was there. There also was a casino employee who asked me to delete my pictures of the casino because they werenât allowed. I wasnât even gambling, just going to the restroom. I didnât see a sign saying no pictures so I didnât delete them. At this point you need all the positive reviews you get. I didnât delete my pics or leave a good review. We wonât be back!
The hotel is pretty new, very clean. The room was lovely, the bathroom wonderful with a great shower. The downside is no breakfast, only one cart to bring luggage in and out,only one ice machine on lowest floor and no real restaurant. The casino was nice but only two tables open on a Monday evening.
The hotel room was wonderful! Clean, spacious and comfortable. The casino was so so. Small but clean. Some slots had images burned into the screen so hard to see what was happening on the screen. Smoking. Seems everyone was smoking so that was disappointing. The air conditioning blew it around, more at the same level rather than pull it up so it was everywhere. Otherwise roomy gaming floor.