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Grand Vista Hotel

2.5 star property

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Photo gallery for Grand Vista Hotel

Seasonal outdoor pool
Reception
Exterior
Classic Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
11597 Scott Hwy, Helenwood, TN, 37756
  • Place, Museum of Scott County
    ‪17 min walk‬
  • Place, Senator Howard H. Baker Library
    ‪4 min drive‬
  • Place, Historic Brushy Mountain State Penitentiary
    ‪58 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Vista Hotel

This smoke-free hotel features a seasonal outdoor pool, laundry facilities and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine.
Grand Vista Hotel offers 49 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Grand Vista Hotel, you'll be within walking distance of Museum of Scott County. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Just a 2-minute drive from Museum of Scott County and a few minutes from Flat Creek Park
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Vista Hotel offers its guests a seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby. Public spaces have free WiFi. Grand Vista Hotel also features laundry facilities and a front desk safe. Free self parking is available.

This Helenwood hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 9:00 PM
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Vista Hotel Helenwood
Grand Vista Helenwood
Grand Vista Hotel Hotel
Grand Vista Hotel Helenwood
Grand Vista Hotel Hotel Helenwood

Grand Vista Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 271 reviews
Rating 8 - Good. 80 out of 271 reviews
Rating 6 - Okay. 35 out of 271 reviews
Rating 4 - Poor. 19 out of 271 reviews
Rating 2 - Terrible. 10 out of 271 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities
The room was very dirty and when I called housekeeping to let them know, they did not care
Stayed 2 nights in Jan 2026

10/10 Excellent

Gary, Albemarle

Stayed 1 night in Dec 2025

6/10 Okay

Tena

The desk clerk was friendly. But she failed to tell me that they didn't serve breakfast, even though it says so on the website. Parking was good. The room was clean, but when I got out of the shower, every towel on the shelf was stained. For the price, I expected alot better!!
Stayed 2 nights in Dec 2025

6/10 Okay

Jeffrey, Evansville

Liked: Cleanliness, staff & service
This place was OK for a small town motel. We stayed in two different rooms on two different weekends and both seem to be clean enough although the refrigerator in one of them was excessively loud. A fair amount of highway noise from big trucks slowing down for the stoplight near the motel. The only ice machine did not work. The staff was very helpful though, when they could be. Not too many places to eat close but you can find a lot more 15 minute drive away. Overall if you just need a room to sleep in for a night it’s not real bad but I wouldn’t recommend it to stay in for a week or something like that.
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
We booked online and when we arrived, they didn’t have our reservation. No worries, though we were checked in and had a room. The room was nice, however, the AC unit must have had issues. It didn’t seem to cool the room and when it started up, it sounded like a cement truck. Not something you complain about at 3 in the morning. Overall, a nice place to stay the night.
Stayed 1 night in Nov 2025

6/10 Okay

Blake

Stayed 3 nights in Oct 2025

8/10 Good

Peggy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff courteous, effient liked no carpet in rooms. Breakfast poor.
Stayed 1 night in Oct 2025

6/10 Okay

Deloris

Travelled with partner
Liked: Cleanliness
Location is good if you want to do nature stuff like hiking, being in the woods. Room was ok. Not dirty but just older looking. Staffing at the office was on and off. Had a breakfast available first morning but not second morning as someone was sick and didn't come in. Staff extremely friendly and tried to be helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

Kathleen

Stayed 2 nights in Sep 2025

10/10 Excellent

PATRICIA

Liked: Staff & service
Needs some updating such as doors locks. Needs some more attention to cleaning such top covers, towels and some walla.
Stayed 2 nights in Sep 2025

2/10 Terrible

James

Stayed 1 night in Sep 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Had to call a number for someone to come check us in. Our room was clean. Bed was firm. Pillows not so nice, but we had our own so no problem. It is OK for an overnight stay. Not sure I would stay 2 nights.
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Travelled with family
Liked: Property conditions & facilities
The staff was great. The parking lot was convenient but could use a little clean up. The room was nice. The towels were clean but stained. It was close to the national park ,gas and food. Overall, it was a good experience. The best thing to me was the shower was excellent ( good pressure, temperature and clean).
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

GEORGE

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No internet or Wi-Fi, No Breakfast, No wake up call available, No alarm clock in room, very limited vending machines with very limited choices, The front office was locked up the day I stayed.
Stayed 2 nights in Aug 2025

6/10 Okay

Lori

Liked: Staff & service

Okay

Cons: There is no continental breakfast, as advertised. The property is in desperate need of updating. The hot tub has been drained. Pros: The service staff were very kind. If you’re looking for a cheap place to lay your head, it gets the job done.
Stayed 1 night in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was no Wi-Fi. But they had been hit by lightning earlier in the week and hadn’t been fixed.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gary, Kokomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel out in a pretty rural area. Nice pool. I was in a newly upgraded room which was nice. My only suggestion for improvement is the toilet is very, very low, for older people that’s difficult and no handrails or pull bars. Other wise great.
Stayed 1 night in Jul 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lori

Travelled with group
Disliked: Cleanliness

Our stay

Advertising says continental breakfast and none was supplied.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Best motel within 20 miles.
Stayed 1 night in Jul 2025