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Relax Hotel Casa voyageurs

3.0 star property

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Welcome to our lobby, where guests can check in and relax in style.
Relax in a stylish room with a large bed, desk, and beautiful views.
Stunning hallway with geometric patterns and lush greenery.
Enjoy a comfortable dining experience in our stylishly designed space, featuring a mix of dining tables, comfortable seating, and large windows.
Experience the hotel's unique architectural design with a large arched entrance and a patterned brick facade.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Centre Tachfine, Blvd. Ibn Tachfine, Casablanca, Casablanca
  • Central Market of Casablanca
    ‪3 min drive‬
  • Port of Casablanca
    ‪4 min drive‬
  • Hassan II Mosque
    ‪6 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪33 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room Non smoking

In-room safe, desk, laptop workspace, blackout curtains

Family Room Non smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Shower, rainfall showerhead, free toiletries, hair dryer

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room Non smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Relax Hotel Casa voyageurs

Hotel with a restaurant, near Central Market of Casablanca
A restaurant, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Relax Hotel Casa voyageurs offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

The shopping around Relax Hotel Casa voyageurs gets high marks from our customers. During your stay, you'll be within walking distance of Mahkama of Pacha. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at Relax, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute drive from Place Mohammed V and a few minutes from Central Market of Casablanca
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Relax Hotel Casa voyageurs.

Smoking is allowed in designated areas at this 3-star Casablanca hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Relax – This buffet restaurant specialises in local and international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 4.50 for children
  • A restaurant

Restaurants on site

  • Relax

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Relax Hotel Casa voyageurs

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 4.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Relax Hotel Casa voyageurs.

Property is also known as

Relax Hotel Casa voyageurs Casablanca
Relax Casa voyageurs Casablanca
Relax Casa voyageurs
Relax Casa Voyageurs
Relax Hotel Casa voyageurs Hotel
Relax Hotel Casa voyageurs Casablanca
Relax Hotel Casa voyageurs Hotel Casablanca

Relax Hotel Casa voyageurs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 147 out of 278 reviews
Rating 8 - Good. 79 out of 278 reviews
Rating 6 - Okay. 24 out of 278 reviews
Rating 4 - Poor. 11 out of 278 reviews
Rating 2 - Terrible. 17 out of 278 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Hotel without Towels!!

Upon check-in we were told there were no towels but they would be delivered to our room in an hour. After making 3 separate calls to the front desk over the next 5 hours, the receptionist told us,"We do not have any towels!!" So it'll come as no surprise that there were no towels ever delivered to our room!! We used clean pillow shams that we grabbed out of the laundry room for towels. There was no soap in the shower dispenser! Pathetic!! Attention to detail is near zero. I would advise staying elsewhere...
Stayed 1 night in Apr 2025

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located: right next door to a big shopping mall and within walking distance from the Casa Voyageurs train station.
Stayed 1 night in Mar 2025

4/10 Poor

Keith

Liked: Cleanliness, property conditions & facilities, room comfort

Poor training

Appalling check-in: 40 minutes. Staff need basic training in how to locate a booking made via hotels . com. Incorrect door key cards issued : Reception staff don’t know how to program door keys, and will hand you one that is (a) not programmed correctly and (b) labelled illegibly, with a room number scribbled carelessly. Security Housekeeping staff suggested “If your door key doesn’t work, just ask me and I will open the door”. Housekeeping should instead direct guests to reception.
Stayed 2 nights in Feb 2025

8/10 Good

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 1 night in Feb 2025

10/10 Excellent

Karim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Nice rooms and service.
Stayed 7 nights in Feb 2025

4/10 Poor

Khalid

Was not that bad. I just want to say thanks to the receptionist male ( Badr) this gentleman was amazing in his servis, very polite, caring, trying the best to help and sorting any request of the customers, also the man who delivering the staff evening forgot his name, I must say that all males gentelmen woh working in that hotel are very helpfull and doing the best, but unfortunately females are not on that level of providing service such in dealing with customers or dealing with customers requeste, especially those females on reception are not very helpfull. Cleaners are wonderfull I am very happy with their work. Heating was not very good cold rooms Iheard SAME from another customers. SINKS blocked most the time..
Stayed 4 nights in Feb 2025

8/10 Good

Kirk

Travelled with family
Liked: Staff & service
We would have liked a kettle in the room to make a cup of tea or coffee
Stayed 1 night in Feb 2025

10/10 Excellent

Khaled

Liked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Melany

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lynton

Liked: Cleanliness, staff & service
Very well located as it is right next door to the Tachfine shopping centre Just 10 minutes walk from the beautiful casa voyageur train station A safe walk but busy street The Hotel is a bit noisy especially in the day time Their laundry machines are on the third floor so you can hear them and when the cleaning staff change the bed sheets they move the beds with a screech However the staff were all very pleasant A good breakfast too
Stayed 6 nights in Dec 2024

8/10 Good

Anas

Stayed 1 night in Jan 2025

6/10 Okay

Aliasger, Milton Keynes

Travelled with family and small children
Liked: Cleanliness, staff & service
It’s a bang average hotel. I only stayed one night as I needed somewhere close by to the airport and fairly cheap. The rooms were clean, but very basic. The taxi from hotel to airport was only 300 dhs. Overall, can’t complain but wouldn’t stay longer than a day. Right next door, there is a shopping centre, it has a great choice of places to eat and a supermarket.
Stayed 1 night in Jan 2025

2/10 Terrible

Andre T., Upper Marlboro

Travelled with partner
Disliked: Staff & service, amenities
This was the worst place we ever stayed at, not just in Morocco but worldwide, hands down! I got injured due to poor housekeeping service (no towel on bathroom floor) and spent a night in a hospital. Had to fly out to seek treatment halfway through our stay. The supposed general manager named Fatou took my hospital bills, promised reimbursement as well as refund for the hotel stay. Weeks later, I was told on the phone call that I should've asked for a credit before checking out and the they don't do refunds. I have not received the refund for the hospital call she took neither. To summ it up, I booked two weeks, tripped and fell the first night and was in a hospital because there was no towel on the bathroom floor. Had to leave after one week to go seek treatment. They think they get to keep my money for the whole two weeks (including the week we did not spend there), and fill me with fake promises of refund and reimbursement of hospital bills. The dishonest and unprofessional behavior of this hotel's leadership is unprecedented. Booking a stay at this place was the worst mistake I made in 2024 and I'm still limping with a knee brace on. Casablanca is full of awesome hotels, stay away from Relax Hotel Casa Voyageurs please!
Stayed 14 nights in Dec 2024

2/10 Terrible

Alaa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in around 9pm, I went to the room to find out there was no remote for the TV, I called them and brought me a remote, then I found the TV was not working, then they brought me a TV from a different room. The floor of the room was dirty and even inside the hotel. I went to brush my teeth to find that the sink was blocked but at that point, I gave up because it was already late and I was staying for one night only.
Stayed 1 night in Dec 2024

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service
Our stay at Relax Casa Voyageurs was disappointing overall. Upon arrival, the first room we were given was unclean, with dust visible throughout and brown stains in the bathroom sink. We requested a cleaner room, and while the staff accommodated our request, the real disappointment came during breakfast on our second day. The hotel appeared to be understaffed, with only two people catering to approximately 50 guests during breakfast service. It was chaos!—there were no clean tables available, and the buffet was entirely empty. It was a frustrating experience, as there was simply nothing to eat. When I brought my concerns to the reception and asked to speak with the manager, I was told the manager only arrives at 10 a.m., leaving the hotel essentially unmanaged during that time. I had chosen this hotel based on its high ratings, many of which were 10/10, but my experience did not align with these glowing reviews, raising questions about their authenticity. The only redeeming feature of the hotel is its location within a complex that includes a small mall with some decent shops. However, this is not enough to compensate for the poor experience we had. Based on my stay, I cannot recommend Relax Casa Hotel Voyageurs to other travelers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Saeed, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Lovely stay!

Great place to stay as it’s located next to Tachfine mall. Taxis were easy to get. Food court was in the mall if you didn’t want to go far for a meal as well as for atm needs.
Stayed 3 nights in Nov 2024

10/10 Excellent

DAPHNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to train station. Rooms are spacious and updated. AC works. Everything was clean, beds were comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Convenient location
Stayed 1 night in Oct 2024

6/10 Okay

Elaine

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location and walkable to the main train station. Yes it is true that it is a bot off that no towels are provided, and even more to have 2 men knocking on our door at 10pm saying to give us towels when we haven’t requested for it. We are not sure if they really are staff but a little suspicious. Friendly staff, breakfast is ok and can be better. Location is the key and we are happy with our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jason, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service along with nice breakfast. Would stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Karl

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was THE WORSTHotel experience in my life! Don’t put a car in the “FREE PARKING” Garage! You gonna end up in a fist fight! Again …. The WORST! Don’t go there!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the greatest experience

The location was pretty close to train station and also next to a mall. But I found the hotel to be a little unresponsive to my emails before I got there. When I got there, my hotel room didn't have shower towel and it was pretty noisy.
Stayed 1 night in Aug 2024

8/10 Good

Bilel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly stay

Lovely staff, relaxing and comfortable room For our whole family. We travelled with an indant and a toddler, and we were provided with a shared room with doors in between. This was perfect For naptimes to get The children their privacy, but still let us move freely in our room. The breakfast was also nice and suitable For children and grownups. Staff were super nice and helpful with every request, which made traveling with young Kids alot easier.
Stayed 4 nights in Aug 2024