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Cally Palace Hotel & Golf Course

4.0 star property

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Photo gallery for Cally Palace Hotel & Golf Course

Property grounds
Property grounds
Serves lunch and dinner
Indoor pool, pool loungers
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Cally Avenue, Gatehouse of Fleet, Castle Douglas, Scotland, DG7 2DL
  • Place, Cally Gardens
    ‪7 min walk‬
  • Place, Mill on the Fleet
    ‪18 min walk‬
  • Place, Galloway Forest Park
    ‪41 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Classic Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Wing Double Room

Forest Wing Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Wing Double or Twin Room

Forest Wing Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Double or Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Wing Family Room

Forest Wing Family Room | Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Forest Wing Double/Twin Room & Balcony

Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Double/Twin Room & Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Classic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Forest Wing Accessible Double or Twin

Forest Wing Accessible Double or Twin | Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Accessible Double or Twin

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Forest Wing Family Double/Twin & Balcony

Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Family Double/Twin & Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Deluxe Double Room, 1 Bedroom, Pets not allowed

Deluxe Double Room, 1 Bedroom, Pets not allowed | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double Room, 1 Bedroom, Pets not allowed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Family Room

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Cally Palace Hotel & Golf Course

Hotel in Castle Douglas with golf course and fitness centre
A golf course, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Cally Palace Hotel & Golf Course offers 56 accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Castle Douglas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 18-hole golf course. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cally Palace Hotel & Golf Course. During your stay, you're just a quick walk from Cally Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Louis Lounge Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a meeting room and a gift shop
  • On-site recreation includes a golf course, a gym and a sauna
  • 10 minutes on foot from Cally Gardens and a 5-minute drive from Mill on the Fleet
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Cally Palace Hotel & Golf Course offers its guests a golf course, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, a sauna, and a terrace are also featured at the business-friendly Cally Palace Hotel & Golf Course. Free self parking is available.

This 4-star Castle Douglas hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Louis Lounge Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner.
Conservatory Bar – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Conservatory Bar
  • Louis Lounge Restaurant

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cally Palace Hotel Course Castle Douglas
Cally Palace Course Castle Douglas
Cally & Golf Course Douglas
Cally Palace Hotel Golf Course
Cally Palace Hotel & Golf Course Hotel
Cally Palace Hotel & Golf Course Castle Douglas
Cally Palace Hotel & Golf Course Hotel Castle Douglas

Cally Palace Hotel & Golf Course Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 393 reviews
Rating 8 - Good. 112 out of 393 reviews
Rating 6 - Okay. 44 out of 393 reviews
Rating 4 - Poor. 15 out of 393 reviews
Rating 2 - Terrible. 8 out of 393 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, room comfort
Staff were excellent and very helpful. Food was excellent. Sauna was out of action, but they did tell us by email before arrival.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay at a hotel for many a year

Our stay was simply superb. Staff were very helpful in rectifying a booking issue which ad all down to me, reception and bar an restaurant staff. The rooms were equally exceptionally. It is impossible to fault the hotel on anything at all. Our best stay at any hotel for many a year.
Stayed 1 night in Sep 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Lesley

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Omar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad and dated

Sad and dated. Bed was solid… seriously. I’d have been better on the floor. 3 members of staff took 10 mins to find someone to check me in.
Stayed 1 night in Sep 2025

8/10 Good

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Sep 2025

6/10 Okay

Lee

Disliked: Property conditions & facilities
A bit tired, but served a purpose.
Stayed 1 night in Aug 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful historic hotel

Beautiful historic building, our room was very spacious and comfortable. We had dinner and breakfast and the food was very good. The service was friendly and efficient.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Jane Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, loads of room, service excellent very good choice of food even a Vegan menu.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

As always, room was clean & comfortable, we enjoyed a swim in a very clean pool, both dinner and breakfast were delicious with plenty of choice. Staff were friendly, polite and attentive, they are always so helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Umberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, old fashioned hotel, with beautiful dining and tea rooms, lying in the middle of splendid trees and green fields (mostly part of the golf course). Bedroom is lacking a bit on the soundproof, but for the rest nothing to complain about. Excellent breakfast and diner.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The service in the restaurant was superb. Our bedroom door needs rehanging or planing, very difficult to open and shut without causing a loud bang. Bathroom cold tap very weak pressure. Bathroom vanity mirror light not working. One bed side lamp not working. Room 117.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cally Palace Hotel

Beautiful old stately home in breathtaking grounds staff there very friendly and helpful would go back in a heartbeat
Stayed 4 nights in Aug 2025

8/10 Good

Edward

Travelled with family, Travelled with group
Liked: Amenities
Had 2 rooms for a wedding at a nearby venue…..unfortunately our rooms were not available due to us arriving before noon. Reception arranged changing facilities and for our overnight bags to be taken to our rooms later as our wedding did not finish till midnight Rooms were slightly dated but clean with tea/coffee water cookies Breakfast in the morning was excellent with a great cooked buffet cereals danish pasteries etc etc (Also small ala carte menu for eggs/pancake/ mackerel) Enjoyable stay although we spent very little time in the hotel All staff were excellent reception -bar and at breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Tired / overpriced

Unwelcoming reception staff. Very tired hotel. Our room key had the number hand written on a piece of paper sellotaped to the fob. Good room size. Room tea and coffee items basic quality. Dinner and breakfast food quality okay. Meal service staff friendly. Overpriced.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Make sure you get a reciept for food,drinks etc.

We loved the hotel and beautiful surroundi ng. However check in/out dissapointed us. After a long drive room wasnt ready at 3pm On checkout we were given a bill for room dinner and drinks which we did not have but which had our room no on. Were asked over 6 times are you sure you didnt eat this in restaurant luckily we had reciept for drinks had paid for at the time we had also pre paid for our room. We were delayed for about 20/30 mins the staff kept asking us are you sure you did not eat/drink this ,are you sure you paid for your room. Other guests were queing and could hear this conversation. A manager was called and they realised a previous guest on check out had mentioned their bill was not correct assume their dinner etc was billed to our room no by mistake. Were finally allowed to leave with not too much of an apology for the humiliation. Were planning on stopping off again on our return journey as its a lovely but are having second thoughts due to poor administration.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds

Lovely hotel and sensational grounds. Only thing would be large golf parties a bit loud and were rude to staff but a minor negative.
Stayed 2 nights in Jul 2025

8/10 Good

Vrinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful setting and building. Really could do with a face lift. Decor was like it was stuck in the 80s. Lovely pool but black mould in the gym
Stayed 2 nights in Jul 2025