As a Hotels.com Gold member, I was genuinely surprised by this stay. The check-in communication was nonexistent, so I had to reach out myself just to get inside. The lighting was controlled by a single key, making it awkward for two guests, and the host was inflexible about that, telling me I should not have removed the key for the light from the entrance keys. He was also quite pushy about a four-euro tax, insisting on a wire transfer and then calling and messaging multiple times over it.
The breakfast was just a coffee and pastry at a bar, only available from 7:30 until 9 AM, which means if you sleep in, you miss it. 9 AM is too early. On top of that, at 8 AM, I was woken up by vacuum cleaner noises because they were cleaning the hallway and all the other rooms. Itâs just one hallway with rooms on either side, so you hear everything. And lastly, the bed was wobbly and any movement woke the other person up.
Overall, I donât understand why this place has such a high rating. It really wasnât a welcoming or comfortable stay.
