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City Hotel

2.5 star property

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Photo gallery for City Hotel

Superior Studio Suite | Minibar, desk, blackout curtains, free WiFi
Restaurant
Exterior
Reception
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Rua Borges de Medeiros 777 Centro., Caxias do Sul, RS, 95020-310
  • Place, Caxias do Sul Cathedral
    ‪4 min walk‬
  • Place, Casa da Cultura Percy Vargas de Abreu Lima
    ‪4 min walk‬
  • Place, Estádio Alfredo Jaconi
    ‪9 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, desk, blackout curtains, free WiFi

Standard Single Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

Minibar, desk, blackout curtains, free WiFi

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Minibar, desk, blackout curtains, free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, desk, blackout curtains, free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room | Minibar, desk, blackout curtains, free WiFi

Superior Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, desk, blackout curtains, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, desk, blackout curtains, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, desk, blackout curtains, free WiFi

Superior Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room | Minibar, desk, blackout curtains, free WiFi

Economy Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Minibar, desk, blackout curtains, free WiFi

Economy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Triple Room

Economy Triple Room | Minibar, desk, blackout curtains, free WiFi

Economy Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Economy Quadruple Room

Economy Quadruple Room | Minibar, desk, blackout curtains, free WiFi

Economy Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, desk, blackout curtains, free WiFi

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Minibar, desk, blackout curtains, free WiFi

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, blackout curtains, free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, desk, blackout curtains, free WiFi

Superior Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio Suite

Superior Studio Suite | Minibar, desk, blackout curtains, free WiFi

Superior Studio Suite

  • Sleeps 5
  • 5 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Minibar, desk, blackout curtains, free WiFi

Standard Room

  • Sleeps 5
  • 5 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, blackout curtains, free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

City Hotel

A bar/lounge, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
City Hotel offers 61 accommodations with minibars and free toiletries. This Caxias do Sul hotel provides complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and microwaves can be requested.

During your stay at City Hotel, you're just a quick walk from Dante Alighieri Square. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Dante Alighieri Square and 4 minutes on foot from Caxias do Sul Cathedral
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly City Hotel. Limited free parking is available on a first-come, first-served basis.

This Caxias do Sul hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Lobster/crab pot
  • Microwave on request
  • Minibar
  • Room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Hotel Caxias do Sul
City Caxias do Sul
City Hotel Hotel
City Hotel Caxias do Sul
City Hotel Hotel Caxias do Sul

City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 108 reviews
Rating 8 - Good. 38 out of 108 reviews
Rating 6 - Okay. 22 out of 108 reviews
Rating 4 - Poor. 9 out of 108 reviews
Rating 2 - Terrible. 8 out of 108 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Marcelo Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was old, ugly, and the bathroom sink was clogged.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MANUEL CARVALHO FRAGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Tainara

Liked: Cleanliness, staff & service, amenities
muito bom
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulo sergio

Liked: Cleanliness, staff & service, amenities
Otima estadia
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities
Quarto impecável. Equipe gentil!
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Elisabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
O ambiente não é limpo. O café da manhã tem poucas opções. Não gostei da experiência!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

ROSANGELA DA

Disliked: Property conditions & facilities, room comfort
Peguei um quarto padrão, gosto do conceito vintage e o predio tem história pois é um dois mais antigos na cidade.Mas a galta de manutenções minimas nem como: assoalho riscado percebece que uma mão de cera deixaria melhor o aspecto. As cortinas estabam sujas. O brigobar com ferrugem na lateral. O estacionamento apartor das 09:00 é terceirizado, paguei 12 reais a hora. Se eu soubesse teria pego um local com estacionamento proprio. Da pra melhorar somente realizando manutenções minimas.
Stayed 1 night in Aug 2025
Verified

8/10 Good

José David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei do atendimento e das instalações. Não há o que reclamar.
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo tudo, menos o café da manhã.

Quarto extremamente confortável. Localização central. Recepcionista educado e simpático. Só achamos o café da manhã fraco, por ter pouquíssimas opçoes.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hernenegildo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suficiente

Excelente atendimento e local com boa estrutura e acomodação
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Arnaldo

Disliked: Cleanliness, property conditions & facilities
Quarto sem manutencao.
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Maximiliano

Disliked: Property conditions & facilities, room comfort

Péssima estadia.

De positivo o City Hotel tem a localização, que é bem central, próximo a tudo e a limpeza das toalhas. De resto, fuja! Prédio muito antigo, total falta de cuidado e manutenção com as instalações. Móveis velhos, colchão velho, banheiro antigo, chuveiro ducha lorenzetti. Minha sorte foi a hospedagem ser nessa época, se fosse no auge do inverno, em Caxias do Sul, esse chuveiro não daria conta de esquentar a água. Café bem razoável. A garagem que tem informação de gratuita é parcial, somente pernoite, durante o dia somente pagando à parte. Enfim, desaconselho totalmente, pois por pouco mais no valor da diária é possível encontrar muito melhores acomodações.
Parede
Teto
Parede
Frigobar
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Luiz

Sem ar condicionado
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

bom custo benefício, porém mal atendimento

Hotel simples, no centro da cidade, bem localizado, estacionamento ao lado gratuito das 18h as 09h, café da manhã incluso, o atendimento pode melhorar muito.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

ISMAEL

Liked: Staff & service
Disliked: Cleanliness
A localização é boa e o atendimento. O quarto pequeno, não estava muito limpo, tv de tubo, sem ar, muito barulho nos corredores
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Péssimo

Não recomendo, deixou a desejar, local muito sujo.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Adair

Aceitável

+ Dentro do aceitável, até se comporta OK.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Adriano Mello

Liked: Cleanliness, staff & service
Os quartos são muito antigos, móveis baratos, velhos de baixa qualidade, tem muitos sinais de infiltração nas paredes. A janela do quarto que eu fiquei dá para um pequeno terraço muito sujo, causa má impressão. Precisaria uma repaginada geral.o café da manhã foi bom e o atendimento também. Ótima localização para quem ficar no centro. Garagem cortesia só a noite, durante dia tem que pagar.
Stayed 1 night in May 2023
Verified

4/10 Poor

wai chi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto simples sem confortos , café da manhã razoavel
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Razoável

Estadia razoável. A pia do banheiro é dentro do box, ou seja, depois do banho o uso será dentro box molhado. Outro ponto, o estacionamento foi gratuito até às 09h, depois deste horário e cobrado uma taxa.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service
Pessoal muito recptivo
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Felipi

Disliked: Room comfort

Não gostei muito

Atendimento Ok, o quarto sem conforto algum, televisão de tubo, imagem péssima, chuveiro terrível, camas boas, estacionamento superlotado, não consegui vaga para meu carro que ficou na rua, café da manhã simples mas gostoso.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótima!
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Silvio

Disliked: Staff & service, property conditions & facilities, room comfort

Desapontado com o hotel pelo preço pago

Instalações horríveis, janela não fechava, cama ruim, banheiro ruim, porta emperrada difícil de trancar, pelo preço deixa muito a desejar, nunca mais volto
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Cainã

Liked: Cleanliness, room comfort
Disliked: Staff & service
Infelizmente o chuveiro não esquentava
Stayed 2 nights in May 2021