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Zerohotel

4.0 star property

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Exterior
Exterior
Property amenity
Double Room (Port) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Twin Room, 2 Single Beds (Port) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Lautaro Rosas 343, Valparaiso, Valparaiso, 2340000
  • Place, Paseo Yugoslavo
    ‪5 min walk‬
  • Place, Plaza Sotomayor
    ‪7 min walk‬
  • Place, Port of Valparaiso
    ‪18 min walk‬

Room options

View all photos for Double Room (Port)

Double Room (Port) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Double Room (Port)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Colours)

Double Room (Colours) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Double Room (Colours)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (Colours)

Twin Room, 2 Single Beds (Colours) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Twin Room, 2 Single Beds (Colours)

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Twin Room, 2 Single Beds (Port)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 2
  • 2 Single Beds

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About this property

Zerohotel

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space.
Zerohotel offers 9 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 27-inch LED televisions come with cable channels and first-run films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, designer toiletries and bidets. This Valparaiso hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Zerohotel, you're just a quick walk from We Are Not Hippies Mural. Free breakfast, free WiFi in public areas and free train pick-up service are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from We Are Not Hippies Mural and 4 minutes on foot from Fine Arts Museum
  • Free train station pick-up shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A terrace, an arcade/games room, and multilingual staff are also featured at Zerohotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Valparaiso hotel.

Guests are served a free cooked-to-order breakfast daily from 8:30 AM to 11:00 AM.
Zerohotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Limited on-site parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 25 steps to reach entrance
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels
  • DVD player
  • First-run films

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zerohotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 85000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Cashless transactions are available
Zerohotel offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Zero Hotel
Zero Hotel Valparaiso
Zero Valparaiso
Zero Hotel
Zerohotel Hotel
Zerohotel Valparaiso
Zerohotel Hotel Valparaiso

Zerohotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 118 reviews
Rating 8 - Good. 20 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 0 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bernardo Teixeira

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel muito aconchegante!
Stayed 1 night in Nov 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service
Would be interesting to have conveniently machines to buy at night and refrigerate at room. I love coffee and they don't have coffee machine at the room and neither at the reception space.😞
Breakfast desks
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding views

This is an amazing, cozy, and beautiful place. The views are outstanding!! The staff was very kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Part hotel, part B&B. The staff was so helpful & welcoming, the views amazing, the breakfast delicious. In the middle of the old quarter and easy walk to excellent food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of one of the most picturesque areas of the city this hotel is a perfect base to explore. Easy walking to dinner and shopping. Quiet and the staff is wonderful. Thank you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here two nights. We are Americans used to boring, run-of-the-mill hotels with no character and neutral staff who don’t like the guests. This was a lovely break from our norm. Everyone was super friendly, desirous to make our stay happy and give recommendations. The ceilings were super high in our room overlooking the bay, with a chandelier and lovely paint color. It felt like being in an early 1900’s great house. They have a gardener who comes to create gorgeous flowers and trees over 3 different terraces where you can go sit outside to eat or sip wine at sunset. The area in general is like the rest of Valparaiso with some dirt and grunge, but stepping into this hotel was like a most lovely sanctuary. Highly recommend. They lock the gate getting in and out and recognize you by face so there is no fear of random people coming off the street. This may be normal in South America but we noted it as the whole place felt and seemed very secure. They helped us get a taxi for our trip to the vineyards as well, which was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Navdeep

Travelled with partner
Liked: Amenities
Period property in a good location for exploring Valparaiso. Positives- The place has character, a very comfortable bed and decent breakfast. Negatives- There is a $20 USD charge for parking, which was only disclosed after booking. The hotel said the charge was due to limited parking spaces but there were spaces available on the street. The parking charge should be disclosed before booking, not after. - Hotel should inform guests not to put paper in the toilet as it got blocked! - The shower takes a long time to warm up and the water drains very slowly and also gets blocked. - Could be cleaner too.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Room was rather basic, no elevator but common area ver nice and beautiful garden patio
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views of Valpo bay and cityscape and super friendly and helpful staff. Rosa was spectacular!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! All the staff were friendly and helpful, especially Matt!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

The hotel is more than perfect, nice and clean. Location is perfect, near lots of places and safe. The breakfast is excelent and a nice place to have a coffee or a wine in the afternoon.
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized service in a great location. Lovely outdoor space and breakfast. Room was spacious and beds were comfortable. Overall great stay. One area for improvement was the rug in our room. Stains and large pull in the rug made it appear less clean in comparison to other areas of the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen, MENLO PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, fantastic view, nice breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Brandt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and charming hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wanda

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert, Boulder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood
Stayed 3 nights in Feb 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in Valparaiso

This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Csaba

Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as advertised.

Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2023