Grand Hyatt Changsha

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Photo gallery for Grand Hyatt Changsha

Presidential Suite | Bathroom | Separate bathtub and shower, rainfall showerhead, designer toiletries
Property video
Point of interest
3 restaurants; breakfast, lunch and dinner served
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002
  • Place, Huangxing Walking Street
    ‪12 min walk‬
  • Place, Jia Yi's Memorial Hall
    ‪2 min drive‬
  • Place, May Day Square
    ‪3 min drive‬
  • Airport, Changsha (CSX-Huanghua Intl.)
    ‪21 min drive‬

Room options

Grand Club Room (King)

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Club Room (Twin)

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

1 King Family Suite, Deluxe (With Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Grand Room (King)

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Room (Twin)

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Grand Deluxe River View Room (King)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, River View

  • River view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Grand Club Deluxe River View Room (King)

  • River view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand River View Room (Twin)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Grand Club River View Room (King)

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds, River View

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Grand River View Room (King)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

1 King Bed Deluxe (With Sofa Bed)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Room, Multiple Beds, River View (Lepetie-Themed)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Family Suite, Multiple Beds (Lepetie-Themed)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Presidential Suite

  • City view
  • 249 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

2 Twin Beds, Deluxe (With Sofa Bed)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Family Room, Multiple Beds, Connecting Rooms (Club Access)

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Executive Suite, 1 King Bed

  • River view
  • 136 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Grand Hyatt Changsha

This hotel features 3 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe and 24-hour room service. Change of towels is available on request
Grand Hyatt Changsha offers 354 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature down duvets. A pillow menu is available. 48-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Grand Hyatt Changsha, you'll be connected to a shopping centre and within walking distance of Huangxing Walking Street. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Dining options include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • 10 minutes by foot from Huangxing Walking Street and a 3-minute drive from Helong Stadium
Grand Hyatt Changsha offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a business centre, 9 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Event space at this hotel measures 37071 square feet (3444 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Grand Hyatt Changsha. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Changsha hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Su Yuan – On-site coffee shop.
Grand Café – This restaurant serves breakfast, lunch and dinner. Open daily.
Xiangjiang 36 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Café
  • Su Yuan
  • Xiangjiang 36

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room cot
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 37,071 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 61 floors
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 117 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Changsha Hotel

Grand Hyatt Changsha Hotel

Grand Hyatt Changsha Changsha

Grand Hyatt Changsha Hotel Changsha

Grand Hyatt Changsha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 63 reviews
Rating 8 - Good. 7 out of 63 reviews
Rating 6 - Okay. 3 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Miguell R Fung You

Very good hotel and location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was a delight. Great location. Great room. Amazing breakfast. Truly friendly and hospitable staff. Highly recommend!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Enwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown and the river. Nice place to stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Roger

Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic room. Service, location.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our hotel room!! Beautiful hotel with a mall, and hidden underground city attached to it!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and nice, but the toilet got some smell of cigarette
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Zhouyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great service and amenities. Very convenient. Right next to Hisense Plaza and WenHeYou.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property!

Our room was georgeous and it had everything one might need. You cannot stay in a lux hotel like this anywhere else for this price. Loved it!
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Business travel review

A modern hotel high rise. The AC is set to floor temperature (can’t be changed) so pretty difficult to sleep unless you are happy with a standard 23+ degrees. The windows can’t be opened. The room service menu seemed ok but most of the options were sold out chicken and beef so no way to tell on the quality.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Peifeng

Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

YUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間非常寬敞舒適
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ulisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto, eccellenza Hyatt!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

JUI-CHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店員工服務很好,硬體設備也新。小缺點:馬桶水箱一直有補水聲,但在房間聽不到。保險箱沒電,會自動打開,嫌麻煩就沒通知前台,我是相信大酒店的信譽,錢放了好幾天都沒少,員工的教育訓練做的很好。 不愧是高級酒店,值得再去。
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Zhaoxiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务周到
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JUNHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통 아주 좋고.. 주변 쇼핑몰 많고, 쇼핑몰고 연결되어 있습니다 . 주변에 관광지가 가깝습니다. 호텔 조식은 중국풍 음식이 대부분인데 깔끔하고 좋습니다.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错 很舒服
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店各方面都很高水準,員工服務態度也甚好,唯一缺點是當我 check out 時,前台正幫我辦退房手續期間,有一位中年男士連向我致歉也沒一聲很沒禮貌的硬擠到我旁邊向幫我辦退房手續的職員詢問事情,問的事不是短短一兩句話,也不是急事,卻長篇大論的繼續向該職員發問,完全忽視我的存在。在此情況下,我覺得您們職員應該請他排隊及稍等,或請示我可否先幫那位中年男士,而不是毫無表示,讓他聊個夠後才繼續幫我辦退房,助長這種沒規沒矩的風氣很不好,不應是君悅這種大酒店的服務風範。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
满意: 1.设施很新 2. 江景很棒,进门就自动打开窗帘看到江景感觉很好。 3. 床很舒服。 不满意: 1. 细节做的不够。比如说马桶竟然不是恒温的,冬天不得凉飕飕的。
Stayed 2 nights in May 2019