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Alena Apartments

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Photo gallery for Alena Apartments

A rooftop terrace with a wooden table, chairs, a fruit bowl, and a metal cart.
A corridor with potted plants, a bench, and a tiled floor.
A dining area with a glass table, wooden chairs, and a television displaying a car interior.
An elevator interior with a metallic finish and wooden accents.
A hotel room with a bed, a dining table with fruit and drinks, a sofa, and a TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Koronaiou 13, Chania, Crete, 73136
  • Place, Chania Central Market
    ‪3 min walk‬
  • Place, Old Venetian Harbor
    ‪5 min walk‬
  • Place, Nea Chora Beach
    ‪12 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪22 min drive‬

Room options

View all photos for Economy Studio

A bedroom with a bed, a chair, a nightstand, and two paintings on the wall.

Economy Studio

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, Balcony, City View

A compact hotel room with a bed, a dining table with chairs, a kitchenette, and a sofa.

Standard Apartment, Balcony, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony, City View

A hotel room with a bed, a green sofa, a small table with a cup and saucer, a chair, a painting on the wall, and a view through the door.

Apartment, 1 Bedroom, Balcony, City View

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Terrace, City View

A compact kitchen with a microwave, coffee maker, and a small dining table with chairs.

Superior Apartment, Terrace, City View

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Terrace, City View

A kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, and a dining area with a table and chairs.

Deluxe Apartment, Terrace, City View

  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Studio, Balcony

A hotel room with a bed, a chair, and two paintings on the wall.

Standard Studio, Balcony

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Alena Apartments

This guesthouse features a fridge in a common area, free use of bicycles and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a free food/drink shopping service and free newspapers are on-site.
Alena Apartments offers 10 accommodations with washers/dryers and laptop-compatible safes. This accommodation is furnished with sofa beds and desks. Pillowtop beds feature premium bedding. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the guest house include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Alena Apartments, you're just a quick walk from Old Venetian Harbor. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free extended parking
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes complimentary bicycles and hiking/biking trails
  • Within a 10-minute walk of Old Venetian Harbor and Chania Central Market
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Alena Apartments, you'll find barbecue grills, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. The business-friendly Alena Apartments also features tour/ticket assistance, complimentary newspapers in the lobby, and a fireplace in the lobby.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 1 mile
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free extended parking on site
  • Onsite parking options include a garage and a carport

Things to do

  • Free bicycle rentals
  • Hiking/biking trails

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 5.00.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20.00 per room (one-way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alena Apartments Apartment Chania
Alena Apartments Apartment
Alena Apartments Chania
Alena Apartments Chania Crete
Alena Apartments Chania
Alena Apartments Guesthouse
Alena Apartments Guesthouse Chania

Alena Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 71 reviews
Rating 8 - Good. 27 out of 71 reviews
Rating 6 - Okay. 4 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gilles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Personnel très accueillant et serviable. Emplacement idéal en plein centre ville et près de tout à pieds. Stationnement dans la rue pas compliqué à trouver une place. Appartement très propre. Merci pour tout
Stayed 3 nights in Oct 2022
Verified review

2/10 Terrible

Bradley

Disliked: Communication
Booked my room months in advance, but when I showed up I was told there had been a mixup and no room was available.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Jochen

Liked: Cleanliness, communication

Preis Leistung Tip top

Für den Preis eine tolle Unterkunft. Sehr zuvorkommender Vermieter. Schon zentral gelegen
Stayed 3 nights in May 2022
Verified review

8/10 Good

Ruby

Liked: Cleanliness, room comfort, communication

Good Location!

The place has a great location, middle of downtown, few minutes to the Venetian Port. The apartment is functional but the furniture is old and show that. Good space for two ppl but not more. The bathroom definitely needs remodeling and is crowded. I think they save money buying the cheapest furniture, appliances, bedding, etc. We park in the street and we’re able to find space nearby.
Stayed 5 nights in Jan 2022
Verified review

8/10 Good

Jette

Liked: Cleanliness, room comfort, communication

Super beliggenhed og meget fin service

God, ren lejlighed med exellent beliggenhed. Dog noget byggestøj, fra renovation af nabo/genbo huse. Servicen var helt i top.
Stayed 7 nights in Sep 2021
Verified review

8/10 Good

NIKOLAOS

Liked: Cleanliness, room comfort, communication

Great location, good apartment, friendly owner

The apartment was located at a very central point of Chania. A few minutes walk from the popular pedestrian path. The apartment was clean and had all the facilities needed to live there for many days. Even a washing machine! The balcony was very big and nice to sit there. If you own a car, it may take some time to find some parking at the street. The owner was very friendly and available to address our requests or questions. Would book again, next time I come to Chania.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

michele

Liked: Cleanliness, room comfort, communication
Hotel appart agreable, tres propre, commerce et resto a côte. Un inconveniant le parking , dufficile de se garer dans la rue . Le propriétaire nous a trouver une place rapidement et on le remercie. Je recommande cet hotel pour les routards comme nous car l hotel est calme.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Patrick

Liked: Cleanliness, room comfort, communication

Séjour itinérant en Crète

Hotel idéalement placé proche de la gare routière (pour gorges de Samaria) et de la vielle ville. Très bon accueil. Très belle terrasse. Cuisine bien équipée. Un petit rafraichissement de la chambre et de la cuisine serait le bienvenu.
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay in Chania! The apartment was very clean and spacious, with a comfortable bed, and Georgios was very kind and accommodating. The kitchen was also very well equipped with all types of utensils, but would be great if it had salt, pepper and sugar included in the kitchen too. Location wise - it was a good location and within walking distance from the bus stop and the nearby attractions. Would definitely stay here again next time I’m in Chania (-:
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Brani

Liked: Cleanliness, amenities
Extra convenient location; 2 min walk from the main bus stop, easy walk to old town,restaurants, several food markets around. Apartments are cleaned on daily bases and they are fully equipped, I felt like at home.The owner was very helpful in terms of navigating through the town, best tavernas, beaches etc .Highly recommended & I would come back.
Stayed 8 nights in Sep 2019
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service

Very convenient

Ideally situated for the main bus station (2 minutes walk) and visits to the Old Venetian Port (10 mins). Room was dated but very clean and with all facilties, iron, hairdryer, kettle, fridge etc. Recommended for short stays at either end of your holiday. Georgios, the owner is very helpful and easy to contact with any queries prior to your stay.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ho^tel vieillot
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment great location & hosts

Great location, owner waiting at airport as arranged, easy access to bus station & local amenities-10 minute walk to nea chora beach. Really enjoyed our time here.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Very convenient place to stay, close to bus station
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super endroit

Super accueil, rien à redire!!
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best little spot in Chania!

This is my second time here, cos its the best!Comfy, roomy, extras.. And its central , quiet and yet close to everything!
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Gillade allt! Trevlig personal,nära till busstationen och sevärdheter i stan.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Fine for a short stay.Quiet area.great location.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Приятное пребывание в комфортных условиях!

Останавливалась на две ночи в апартаментах с террасой. Удобное расположение отеля - напротив автовокзала и близко от исторического центра города. Комфортный номер с кухней и красивой террасой, оборудованный всем необходимым для длительного пребывания.Очень чисто, доброжелательный персонал. Несколько каналов российского телевидения.
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekte Lage, sowohl für An-und Abreise, als auch zur Erkundung von Chania, alles zu Fuß erreichbar.
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

shukfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

相當合意的旅館

地'區及交通方便，價錢適合。
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

italiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
posizione strategica x spostarsi con i bus. Albergatore gentile e cordiale
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Perfect location, just 2 mins walk to the K-Tel bus station with buses that goes to many places outside of Chania. Did not have a car so buses were very convenient, reliable, and combined with Anendyk ferries an economical way to travel in Crete. Georgios, the owner was very helpful, knowledgeable, kind and approachable which made our 2 weeks stay in Chania very enjoyable. Room cleaned daily and kitchen came with complimentary Cretan olive oil, wine and rake which we enjoyed. Love Crete and its friendly locals, beaches, food, scenic views of mountain and sea, historical monasteries, beautiful alleys for strolling and not so crowded in May. Thanks from Toronto, Canada.
Stayed 6 nights in May 2018
Verified review

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Everything in the room was fantastic condition. I loved the big balcony. The owner was very kind.