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Hyatt Place Chapel Hill / Southern Village

3.0 star property

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Photo gallery for Hyatt Place Chapel Hill / Southern Village

Lobby sitting area
Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Cocktail bar
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping

Explore the area

View in a map
3690 S. Columbia, Chapel Hill 27517, Chapel Hill, NC, 27517
  • Place, Southern Community Park
    ‪6 min walk‬
  • Place, University of North Carolina
    ‪3 min drive‬
  • Place, Duke University
    ‪22 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

TV

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(95 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen and 1 Sofa Bed)

TV

Room, Multiple Beds (2 Queen and 1 Sofa Bed)

9.4 out of 10
Exceptional
(55 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

TV

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor,2 Queen and 1 Sofa Bed)

TV

Room, Multiple Beds (High Floor,2 Queen and 1 Sofa Bed)

9.6 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen and 1 Sofa Bed with Tub)

TV

Room, Multiple Beds, Accessible, Bathtub (2 Queen and 1 Sofa Bed with Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

TV

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Hyatt Place Chapel Hill / Southern Village

Hotel with free breakfast, near University of North Carolina
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Chapel Hill / Southern Village offers 110 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with twin sofa beds. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place Chapel Hill / Southern Village gets good marks from our customers. During your stay, you're just a quick walk from Southern Community Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes on foot from Southern Community Park and a 3-minute drive from University of North Carolina
  • Pets welcome for a fee
Hyatt Place Chapel Hill / Southern Village offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. The business-friendly Hyatt Place Chapel Hill / Southern Village also features a terrace, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Guests are served a free buffet breakfast daily.
On-site venue – This cocktail bar only serves light fare. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Tennis

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Chapel Hill Southern Village Hotel
Hyatt Place Southern Village Hotel
Hyatt Place Chapel Hill Southern Village
Hyatt Place Southern Village
Hyatt Place Chapel Hill / Southern Village Hotel
Hyatt Place Chapel Hill / Southern Village Chapel Hill
Hyatt Place Chapel Hill / Southern Village Hotel Chapel Hill

Hyatt Place Chapel Hill / Southern Village Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1004 reviews
Rating 8 - Good. 174 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when visiting my daughter at Chapel Hill….very close to her dorm.
Stayed 1 night in Aug 2025

10/10 Excellent

Elise, Matthews

Travelled with family
The staff is ALWAYS friendly and helpful!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities
A nice hotel with the Southern Village community in walking distance with lots of shops and restaurants close by. We enjoyed our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Convenient location. Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Febria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is cleaned and well maintained
Stayed 1 night in Aug 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & spacious rooms.

A very nice hotel. The morning breakfast is OK. They’ve got fresh fruit and hot entrées. The choices are great for people, trying to maintain a healthy diet and also waffles, pancakes sausages and scrambled eggs for the kids.
Stayed 5 nights in Aug 2025

10/10 Excellent

Hannah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly and attentive staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Akram

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the pool was out of service the entire visit of 3 days
Stayed 3 nights in Jul 2025

2/10 Terrible

Monique

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs

Bed bugs in my room on August 3, 2025. Great location and staff but not worth the stay.
Killed this bed bug on the pillowcase.
Stayed 1 night in Aug 2025

8/10 Good

Chari

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the arrangement of the room with the bed separated by a partial wall from a sitting area with a couch. Very comfortable bed. Breakfast was adequate having hot options such as French toast bacon and scrambled eggs as well as fruit, yogurt, and juices. Coffee was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and clean, great food
Stayed 5 nights in Jul 2025

10/10 Excellent

Earl

Stayed 1 night in Jul 2025

10/10 Excellent

Brian, Chapel Hill

Stayed 2 nights in Jul 2025

6/10 Okay

Kyler

Travelled with family
Disliked: Amenities, property conditions & facilities
Pool was closed. Didn't tell us this until after check in. Breakfast is mediocre at best.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We needed a quick stop over on the way home from the Carolina coast. After a long day I went down to the bar for the final game of the NBA Championships. Had a great conversation with the guy working the desk.
Stayed 1 night in Jun 2025

8/10 Good

Marquis, Statesville

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jeri, West St Paul

Travelled with family
Liked: Staff & service, property conditions & facilities
Wonderful continental breakfast. Could walk to my daughter's. Very convenient location.
Stayed 2 nights in Jul 2025

8/10 Good

Brian

Stayed 1 night in Jul 2025