Didnât have to make appointment to have room cleaned. Most hotels today only will clean your room if you ask. Was nice seeing that service without having to ask
My main complaints> Walls are too thin, you'll be able to hear TVs, vacuums, and cell conversations in other rooms (and at late and early hours)
>Shower is too cramped, bottom of the tub felt grimey
>Curtain didn't close completely, and our room was facing a surrounding buildings light, so we had light in our room at all times
>TV connection wasn't good, lots of channels scrambling at random times despite it not storming outside
It's not bad overall, just probably couldn't stay here again because I'm a light sleeper. The cookies in the lobby are great, and we liked the bed.
It was very easy to get to the property after a long day of travel which is always great. Additionally, the gentlemen at the desk was extremely professional and expedient which was most welcome and appreciated. The room itself was spotless and comfortable. Very happy to have stayed here.
Basically, quite nice. Even though the elevator is clean, itâs got a glitch in its performance and at one point, we were stuck in the elevator for almost a minute while it vibrated in place before settling onto the floor. - a bit disconcerting since the white marble laminate makes the elevator look a bit like a tomb . But other than that, all good.
The room appeared clean until I found multiple toe nail clippings on the floor (not carpeted). As I was walking into the bathroom I spotted something glimmer on the floor and it turned out to be fragments of broken glass.
The bed was very worn and any movement shook the entire bed. We were on a ground floor room facing the parking lot. The sound issues came from everywhere. We could hear the person in the next room talking on their phone and another guest across the hall. I even tried muffling the sound by placing pillows along the bottom of the door like I always do and it didnât make any difference.
The beds were exceptioally comfortable. The staff was engaging. The breakfast wonderful.
Suggestion...Parking area does need spaces outlined.
We were very satisfied.
I would never stay at this property again! The hotel is very very old and outdated. The room was filthy. Paint splatters all over the floor, cans left under the bed, bathtub stood in water, the bathroom door was about to fall apart. The elevator drops and sways back and forth to level out. We felt very unsafe in it. The parking lot was dark and sketchy. Never again!!