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Embassy Suites by Hilton Charleston Historic District

3.5 star property

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Photo gallery for Embassy Suites by Hilton Charleston Historic District

Lobby
Lobby
Terrace/patio
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
337 Meeting St, Charleston, SC, 29403-6402
  • Place, Marion Square
    ‪1 min walk‬
  • Place, College of Charleston
    ‪3 min walk‬
  • Place, Charleston Music Hall
    ‪3 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪16 min drive‬

Room options

View all photos for 2 Double Bed No Windows Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Double Bed No Windows Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 BDRM SUITE- KING IN 1 BDRM- QUEEN IN 1 BDRM

1 bedroom, in-room safe, desk, laptop workspace

2 BDRM SUITE- KING IN 1 BDRM- QUEEN IN 1 BDRM

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Room Premium Suite-2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

2 Room Premium Suite-2 Double Beds

  • Sleeps 6
  • Free Wi-Fi

View all photos for 2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

1 bedroom, in-room safe, desk, laptop workspace

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed Suite Mobility Access Ri Shower

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed Suite Mobility Access Ri Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Queen Bed Ste-Historic Marion Sq Park View

1 bedroom, in-room safe, desk, laptop workspace

1 Queen Bed Ste-Historic Marion Sq Park View

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen Prem Ste Mobility-Hearing Access Tub

1 bedroom, in-room safe, desk, laptop workspace

1 Queen Prem Ste Mobility-Hearing Access Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen Suite Mobility-Hearing Access Tub

1 bedroom, in-room safe, desk, laptop workspace

1 Queen Suite Mobility-Hearing Access Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Rm Larger Suite with Study-1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

2 Rm Larger Suite with Study-1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Rm Ste-2 Doubles-View Of Historic Marion Sq

TV, video game console, pay films

2 Rm Ste-2 Doubles-View Of Historic Marion Sq

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 ROOM SUITE-1 KING BED-NONSMOKING

1 bedroom, in-room safe, desk, laptop workspace

2 ROOM SUITE-1 KING BED-NONSMOKING

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, One Queen Bed, Non-Smoking

TV, video game console, pay films

Suite, One Queen Bed, Non-Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Queen Bed, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

One Queen Bed, Non-Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Double Beds, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Two Double Beds, Non-Smoking

7.8 out of 10
Good
(39 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, One Queen Bed, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, One Queen Bed, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking

TV, video game console, pay films

Suite, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds

  • 30 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • Free Wi-Fi

View all photos for 2 Rm Historic Ste Without Windows-2 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

2 Rm Historic Ste Without Windows-2 Double Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 ROOM SUITE-1 QUEEN BED-NONSMOKING

1 bedroom, in-room safe, desk, laptop workspace

2 ROOM SUITE-1 QUEEN BED-NONSMOKING

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Double Beds, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Two Double Beds, Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

View all photos for One Queen Bed, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

One Queen Bed, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premium Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds

  • Sleeps 6
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner (2 Rooms)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner (2 Rooms)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Park View

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Park View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (2 Rooms, Whirlpool)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (2 Rooms, Whirlpool)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, Non Smoking (2 Double Beds, No Windows)

1 bedroom, in-room safe, desk, laptop workspace

Room, Non Smoking (2 Double Beds, No Windows)

8.0 out of 10
Very good
(19 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Suite, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

King Suite, Non Smoking

8.6 out of 10
Excellent
(66 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1 QUEEN-1 BEDROOM SUITE MOBILITY ACCESS TUB

1 bedroom, in-room safe, desk, laptop workspace

1 QUEEN-1 BEDROOM SUITE MOBILITY ACCESS TUB

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Park View

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Park View

7.2 out of 10
Good
(7 reviews)
  • Park view
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner (2 Rooms)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner (2 Rooms)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Park View

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Park View

8.4 out of 10
Very good
(22 reviews)
  • Park view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (2 Rooms, Whirlpool)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (2 Rooms, Whirlpool)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Park View

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Park View

  • Park view
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Two-Room King Suite With Whirlpool

  • Sleeps 4
  • Free Wi-Fi

2 Room Suite With 2 Double Beds-Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

Two Room Queen Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Room Premium Suite-2 Double Beds

  • Sleeps 6
  • Free Wi-Fi

One-Bedroom Queen Suite With Mobility Accessible Tub

  • Sleeps 4
  • Free Wi-Fi

Two-Room Corner King Suite

  • Sleeps 4
  • Free Wi-Fi

1 Queen Prem Ste Mobility-Hearing Access Tub

  • Sleeps 4
  • Free Wi-Fi

Historic 2 Room Suite Without Windows With 2 Double Beds

  • Sleeps 6
  • Free Wi-Fi

Larger Two-Room Suite With Study And 1 Queen Bed

  • Sleeps 4
  • Free Wi-Fi

King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

1 Queen Suite Mobility-Hearing Access Tub

  • Sleeps 4
  • Free Wi-Fi

2Rm Ste-2 Doubles-View of Historic Marion Sq

  • Sleeps 6
  • Free Wi-Fi

2 Room Ste-1 King-View of Historic Marion Sq

  • Sleeps 4
  • Free Wi-Fi

1 Queen Bed Ste-Historic Marion Sq Park View

  • Sleeps 4
  • Free Wi-Fi

Two-Room King Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen Suite Accessible Tub Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

1 Queen Suite Accessible Tub Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed Ste- Park View

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed Ste- Park View

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Queen Bed Ste Park View

1 bedroom, in-room safe, desk, laptop workspace

1 Queen Bed Ste Park View

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Double Suite Park View

TV, video game console, pay films

2 Double Suite Park View

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Rm Corner Ste-1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

2 Rm Corner Ste-1 King Bed

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Lobby
Hampton Inn Charleston-Historic District
Charleston Historic District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,128 reviews
The price is CHF 184
includes taxes & fees
21 Jun - 22 Jun
Hampton Inn Charleston-Historic District

About this property

Embassy Suites by Hilton Charleston Historic District

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking and a business centre.
Embassy Suites by Hilton Charleston Historic District offers 153 accommodations with laptop-compatible safes and video game consoles. This accommodation offers separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Charleston hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Charleston Historic District gets high marks from our customers. During your stay, you're just a quick walk from College of Charleston. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from College of Charleston and 11 minutes on foot from Port of Charleston
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Charleston Historic District offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Charleston Historic District. For a fee, parking is available.

This 3.5-star Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Charleston Historic District has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charleston Historic Charleston

Embassy Suites Hotel Charleston Charleston Historic

Embassy Suites Historic Charleston Hotel Charleston

Embassy Suites Charleston Historic Charleston Hotel

Embassy Suites Historic Hotel

Embassy Suites Historic

Embassy Suites Charleston

Charleston Embassy Suites

Embassy Suites Hilton Charleston Historic District Hotel

Embassy Suites Hilton Historic District Hotel

Embassy Suites Hilton Charleston Historic District

Embassy Suites Hilton Historic District

Embassy Suites by Hilton Charleston Historic District Hotel

Embassy Suites by Hilton Charleston Historic District Charleston

Embassy Suites by Hilton Charleston Historic District Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1009 reviews
Rating 8 - Good. 231 out of 1009 reviews
Rating 6 - Okay. 173 out of 1009 reviews
Rating 4 - Poor. 99 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Steven

Disliked: Amenities, property conditions & facilities
The whole facility needsal a major facelift. Paint inside and out... everything.
Stayed 2 nights in Feb 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service
Beautiful old hotel. Staff were super friendly and helpful. Great free breakfast. Best location. Shower better than ours at home. Valet fast and easy. Rooms need to be updated but clean and quiet and had everything we needed. Definitely worth dealing with older amenities compared to most of the hotels in the area that are much more expensive.
Stayed 3 nights in Feb 2026

4/10 Poor

Jamil

Travelled with partner
Disliked: Property conditions & facilities
The only reason that this is not one star is because the staff during the breakfast every morning was fantastic. Otherwise housekeeping was truly a problem. For the entirety of our stay they did not clean our room nor did they offer fresh towels, water, coffee, etc. Also to end the stay on a very sour note, we left a laptop charger in the room and immediately notified both the front desk as well as the head of housekeeping (via voicemail) that the charger had been left and a number where I could be reached. as of today it is almost a week later and we still have not received at least a courtesy call back with an update on status.
Stayed 5 nights in Feb 2026

10/10 Excellent

Geoffrey

Stayed 1 night in Feb 2026

6/10 Okay

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Softer beds would be nice
Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Beautiful Old Hotel. We had a King suite. Staff and Valet were professional and attentive. Hot breakfast was really good.
Stayed 1 night in Feb 2026

6/10 Okay

Charles, Raleigh

Travelled with group
rooms need to be updated
Stayed 2 nights in Feb 2026

6/10 Okay

Charles

rooms need to be updated
Stayed 1 night in Feb 2026

10/10 Excellent

Jordan

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities
I love the Amenities
Stayed 1 night in Feb 2026

2/10 Terrible

Taylor

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Prior to arrival, I called twice because I needed to arrive a day early for work. Both times I was assured my reservation had been updated and that I was good to go. Unfortunately, when I arrived, I was told the exact opposite. Because I booked through Expedia, the front desk said there was nothing they could do, and I was forced to pay for an additional night out of pocket. This was frustrating and completely avoidable with accurate communication. The parking situation was another mess. We were told valet was $50 or we could self-park across the street — but no one mentioned that the garage was city parking with separate fees. When we parked there, the attendant was extremely rude and accused us of lying about being directed there by the hotel, saying we “obviously didn’t know what we were doing.” Not exactly the welcome you want after traveling. The room itself felt outdated, dark, and underwhelming. The only bright spot was the breakfast, which was actually very nice. Overall, the experience was frustrating and not what I expect from Embassy Suites.
Stayed 1 night in Feb 2026

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is an absolute dump. It’s on its last legs. It’s obvious they haven’t done any maintenance or upgraded soft goods or furniture in years. And they’re incredibly nonchalant about it. Very aware of the difficulties with the rooms. Black mold, thread worn, carpets, dirty bathrooms, tiles falling off the wall walls ceilings falling in broken windows. When I spoke to the front desk, they said they’re not spending any money on the hotel because they’re getting ready to make it a curio collection by Hilton. But it’s obvious that the Bennett who owned the hotel built a luxury hotel next-door and just ignored this property for years. It’s a dump! Do not stay here. Do not stay here. Do not stay here unless you don’t care about your health. Toothpaste on the walls toothpaste on the floors fixture is falling out of the shower. It’s a mess!
Tile falling off the wall in the bathroom with black mold behind it
Worn out, Furniture
Worn out threads coming through on the carpet stained carpet
Rusted dirty toilet with black mold
Stayed 3 nights in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Friendly staff and great location near the Music Hall.
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great location and convenient to College of Charleston.
Stayed 1 night in Feb 2026

6/10 Okay

Cheryl

Liked: Staff & service
Great location for us. Hotel definitely needs an update!! Paint and wallpaper peeling off wall. Bathtub chipped and was painted over. Could have chosen another (close by) and saved $50 for parking!!
Stayed 1 night in Feb 2026

4/10 Poor

Kathryn

This hotel is well located but very run down. Furniture is very old and worn. There was a large wet spot in the center of the carpet, that we really hoped was not Dog urine!
Stayed 1 night in Feb 2026

4/10 Poor

Clare

Stayed 2 nights in Feb 2026

8/10 Good

Harriet

Stayed 4 nights in Jan 2026

6/10 Okay

Kathryn

Stayed 3 nights in Jan 2026

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great happy hour and breakfast!
Stayed 3 nights in Jan 2026

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Convenient location and friendly staff (Carson at front desk was very helpful!) Would recommend!
Stayed 1 night in Jan 2026

10/10 Excellent

Kristan

Stayed 1 night in Jan 2026

8/10 Good

ALAN

Liked: Cleanliness, staff & service, amenities
This is a 3 star Embassy Suites unlike the many other 4 star Embassy Suites I used in different cities. Overall, it was satisfactory. satisfactory.but too many things
Stayed 2 nights in Jan 2026

4/10 Poor

Barron

Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed at several Embassy Suites, and this one is well below brand standard. Its a great location, but I would not stay here again until at least the rooms have been renovated...my room was very musty, and the furnishings are very tired. On the plus side, the valets have some parking to play with, so it is superior to the other downtown hotels if you are someone who drives and dislikes the hassles of curbside valet.
Stayed 1 night in Jan 2026

8/10 Good

Floretta

Liked: Cleanliness, property conditions & facilities
Clean room, staff, amenities, valet service, location.
Stayed 3 nights in Jan 2026