I called on Sunday to confirm my reservation for fear of traveling 4 hours and the room not being booked. I was assured it was booked. When I showed up today, they told me they were overbooked and I had no room and it wasnât their fault. Then told me they had the wrong number on file. Both the hotels fault and Expedia in my opinion.
Its near the highway but the sound of it isnt to loud, staff is excellent and responsive to any needs you have, the rooms where very clean on arrival and pool area was clean. Overall was a great stay.
The workers were kind and helpful; but our room was not cleaned. The bathroom floor had trash and hair on it, by the couch had a lot of food crumbs, and the fridge in the area of the freezer was gross apparently left from a previous guest.
Les points forts : Personnel et service et confort de la chambre
Wet bathroom floor
The shower was for handicapped people and the water leaked all over the bathroom floor. The actual room was very nice. I would not recommend a handicapped room. We did not need it.
Room was clean. Toilet seat was about to fall off. Sink spigot wasn't tight and wobbled around. Shower floor surface is very slick. Front-desk person was nice and informative.
Staff was very friendly an helpful ! Wish the pool was heated but otherwise everything in the hotel was excellent! On the exterior around the hotel was very much ran down . Which in no means was it the hotels fault just not the greatest appeal