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Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Lobby
Restaurant
Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, West Virginia Junior College-Charleston
    ‪20 min walk‬
  • Place, Mardi Gras Casino
    ‪1 min drive‬
  • Place, Kanawha County Public Library
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(77 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

One-Bedroom Junior King Suite-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

King Room-Accessible-Non-Smoking

  • Sleeps 3

One-Bedroom King Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Accessible Room, Non-Smoking

  • Sleeps 4

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Room

  • Sleeps 2

2 Queen Beds, Accessible Room, Non-Smoking

  • Sleeps 4

Similar properties

Front of property – evening/night
Sleep Inn & Suites Cross Lanes - South Charleston
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 1,001 reviews
The price is CHF 80
includes taxes & fees
22 Feb - 23 Feb
Sleep Inn & Suites Cross Lanes - South Charleston

About this property

Wyndham Garden Cross Lanes Charleston

Hotel in Cross Lanes with indoor pool and free breakfast
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Wyndham Garden Cross Lanes Charleston. During your stay, you'll be within walking distance of Regal Nitro. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from West Virginia Junior College-Charleston and a few minutes from Mardi Gras Casino
  • Dogs welcome for a fee (restrictions apply)
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Barbecue grills, a vending machine, and an arcade/games room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 141 out of 1001 reviews
Rating 2 - Terrible. 131 out of 1001 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Debbie

Travelled with family
Dirty, halls carpet, claims room was handicap accessible but wasn't
Stayed 3 nights in Oct 2025

4/10 Poor

Michele

Travelled with group
Disliked: Amenities, property conditions & facilities
Key system was on the fritz so getting a second key was not an option. Not a huge deal but was never resolved before end of stay. Room was sub par, bathroom dirty especially the fan caked in 1/2 inch of dust.Pool needs severe cleaning and upkeep. Not 1 ice machine worked. Phone in room didn't work so had to walk 1/2 to frint desk for anything T.P. trash,towels etc.Also the breakfast was very minimal as apparently there was not truck ordered so there was hot hard boiled eggs 3 days in a row. No juice or water. Very disappointed as when I booked there were mixed reviews but I thought I'd give benefit of doubt but the bad reviews won out. Very disappointed in stay. Wyndham has dropped the ball at this location. Highlight Front desk gal (Marqualee?) was delightful as was the bartender on Monday night. Good location as well.
Stayed 3 nights in Oct 2025

4/10 Poor

Lony

Stayed 1 night in Oct 2025

2/10 Terrible

William

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted to my first room with two roaches . Then next room they switched me too wall paper coming off wall , tv did not work , phone didn’t even work . Finally moved a third time . Noisy very noisy there . Terrible location, should be condemned.
Stayed 1 night in Oct 2025

10/10 Excellent

Dorisenne

Business traveller
Liked: Cleanliness, staff & service
The hotel is old and need to be refurbished. Like new mattresses, security doors, etc. However, the folks that work here are exceptionally professional and kind. Such sweet people that really care about the guests and your needs. Thank you
Stayed 1 night in Oct 2025

2/10 Terrible

William

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have moved rooms three times . I have two small children with me . It has been one problem after another . First room had roaches , second room tv did not work ,wall paper coming off the walls . Stains on the carpets . All in all nasty . I would not recommend it for my dogs . Never stay here again .
Stayed 1 night in Oct 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bed and matress. didn't get a wake-up call for breakfast as requested. Easy acess.
Stayed 1 night in Oct 2025

10/10 Excellent

Marshall

Stayed 3 nights in Oct 2025

10/10 Excellent

Arnold

Stayed 2 nights in Sep 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property appeared clean, but worn out. Needs updated
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and spacious room. good number of parking spaces .very friendly and capable staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Yancy

Travelled with family
We had an amazing time!!! Everyone is kind, friendly and eager to help with a smile on!!! The place is very clean and they have a wide selection on breakfast items. Delicious biscuits and gravy, and fresh blueberry waffles 😋isThanks so much
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is in need of an update or a least a refresh.
Stayed 1 night in Sep 2025

2/10 Terrible

LaToya

Stayed 2 nights in Oct 2025

6/10 Okay

Allison

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Breakfast was fresh but small. Our room was missing a vent cover and was musty. They were in the process of fixing a water leak, so ceiling tiles were missing. Staff would take smoke breaks right outside exits, so the smoke smell was prevalent in the hallway. Rather disappointing compared to other Wyndham Gardens that we have stayed at.
Stayed 2 nights in Oct 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in
Stayed 1 night in Oct 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
It’s okay especially for the price.
Stayed 5 nights in Jul 2025

6/10 Okay

James

Stayed 5 nights in Sep 2025

8/10 Good

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very outdated !! Needs a face lift !
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay and was helpful in dealing with some chaos of a mov
Stayed 1 night in Oct 2025

2/10 Terrible

Joe

Liked: Room comfort
Disliked: Cleanliness
Everything would have been great if there wasn't any bed bugs
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room.
Stayed 1 night in Aug 2025