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AC Hotel Charlotte Ballantyne

Property class: 3.5

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Photo gallery for AC Hotel Charlotte Ballantyne

A modern bar area with a high ceiling, a chandelier, and a bar counter with stools.
A modern lobby with a large window, sofas, armchairs, and a central column.
A conference room with tables, chairs, and a large screen.
A modern hotel dining area with multiple round tables set for dining, featuring clear glassware and napkins.
A modern hotel with a prominent glass facade, multiple floors, and a well-lit entrance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277
  • Place, TD Amp Ballantyne
    ‪10 min walk‬
  • Place, Reclining Bulls Statue
    ‪12 min walk‬
  • Place, Ballantyne Country Club
    ‪13 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(36 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a neatly made bed, a nightstand with a lamp, and a wall-mounted power outlet.

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

A modern hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

A modern hotel room with a large bed, a sofa, a desk, and a dining area.

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Pool
Aloft by Marriott Charlotte Ballantyne
Ballantyne
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,006 reviews
The price is CHF 108
includes taxes & fees
13 Sept - 14 Sept
Aloft by Marriott Charlotte Ballantyne

About this property

AC Hotel Charlotte Ballantyne

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
AC Hotel Charlotte Ballantyne offers 186 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include baths or showers and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of AC Hotel Charlotte Ballantyne's great location. During your stay, you'll be within walking distance of TD Amp Ballantyne. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by car from Carolina Place and 11 minutes from Quail Hollow Club
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 5 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6246 square feet (580 square metres) and includes conference space. The business-friendly AC Hotel Charlotte Ballantyne also features a 24-hour fitness centre, a garden, and dry cleaning/laundry services. Parking is available for a fee.

This Mediterranean Charlotte hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:00 AM.
AC Kitchen – This restaurant serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,246 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mediterranean architecture
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.00 for adults and from USD 12.00 for children
  • Covered self-parking fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a deadbolt lock
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

AC Hotel Charlotte Ballantyne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 556 out of 685 reviews
Rating 8 - Good. 81 out of 685 reviews
Rating 6 - Okay. 17 out of 685 reviews
Rating 4 - Poor. 13 out of 685 reviews
Rating 2 - Terrible. 18 out of 685 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent location to fabulous restaurants and shopping!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff and bar tender is always so friendly. It’s why I choose this hotel when I travel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything you needed was within walking distance. Staff were all so nice and accommodating. Great stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely getaway even in April
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ! Breakfast was amazing, even though you have to pay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable hotel in a nice area. Staff was very friendly and helpful. Would stay again next time I am in the area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stylish, practical, and clean room. Attentive staff, great breakfast!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cherayna

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend, will be going back!! Very central to everything
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area. Clean. Easy to get to. Would stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, friendly and efficient service, great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness
Great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. The atmosphere and customer service was fantastic. I will definitely be coming back.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay for one night and enjoyed our visit. The property was clean and had a good vibe. The employees were friendly and professional.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Very nice and clean, very professional. Nice a view right across from where I stayed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Danielle

Liked: Staff & service, amenities, property conditions & facilities
Everything for my stay was amazing and the hotel is aesthetically pleasing.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anetra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! Friendly staff and clean room. 10/10
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Teneka

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with alot of food and activity options around the hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Caprice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at AC Hotel by Marriott Charlotte Ballantyne. The hotel is beautiful, very clean, and in a great location surrounded by restaurants and shops. The staff was friendly and welcoming, and the overall atmosphere was relaxing and modern. I would definitely stay here again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Oct 2025