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City Express by Marriott Charlotte South End

2.5 star property

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Photo gallery for City Express by Marriott Charlotte South End

Free daily continental breakfast
Property amenity
Lobby lounge
Fitness facility
Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Place, Bowlero South Boulevard
    ‪7 min walk‬
  • Place, Seneca Shopping Center
    ‪16 min walk‬
  • Place, Tyvola Square
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

City Express by Marriott Charlotte South End

A fitness centre, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour front desk, gift shops/newsstands and a TV in a common area are on-site.
City Express by Marriott Charlotte South End offers 96 air-conditioned accommodations with a hairdryer and an iron/ironing board. 50-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Charlotte South End. During your stay, you'll be within walking distance of Tyvola Square. Enjoy features like free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Extended parking available for a fee
  • Amenities include a gift shop, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 7 minutes from Charlotte Convention Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly City Express by Marriott Charlotte South End.

This Charlotte hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 12:30 AM on request
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

City Express by Marriott Charlotte South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 185 reviews
Rating 8 - Good. 32 out of 185 reviews
Rating 6 - Okay. 14 out of 185 reviews
Rating 4 - Poor. 6 out of 185 reviews
Rating 2 - Terrible. 9 out of 185 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Geno, Suffolk

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026

10/10 Excellent

Esteban

Stayed 1 night in Feb 2026

10/10 Excellent

daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at City Express by Marriott Charlotte South End. All the the services and the stuff were amazing and very helpful!
Stayed 4 nights in Feb 2026

10/10 Excellent

Sherica

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room !!! Clean and bed slept very good
Stayed 1 night in Dec 2025

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Nice a clean
Stayed 4 nights in Feb 2026

10/10 Excellent

Jesus

Stayed 1 night in Feb 2026

10/10 Excellent

Antwan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, bad neighborhood
Stayed 2 nights in Feb 2026

10/10 Excellent

Fros

Stayed 1 night in Feb 2026

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, clean lobby, decent continental breakfast, super polite personnel. I will come back here again. Great bargain. Good value.
Stayed 1 night in Feb 2026

8/10 Good

LEE, Omaha

Stayed 1 night in Feb 2026

8/10 Good

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Nakisha

Stayed 2 nights in Jan 2026

8/10 Good

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities
I usually do not do a rating unless things are wonderful or horrible. The front desk staff was beyond amazing!! Shenice was so helpful to the guests that I had staying there during this winter storm. I truly do not know what I would have done without her!!
Stayed 1 night in Jan 2026

2/10 Terrible

Dieter

Stayed 1 night in Jan 2026

10/10 Excellent

Jay, Greentown

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean and spacious. The staff was amazing. They assisted me with extending my check out due to horrible weather and my delayed flight.
Stayed 1 night in Jan 2026

10/10 Excellent

Myndi

Stayed 1 night in Jan 2026

10/10 Excellent

Bishan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

8/10 Good

Tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean and fresh.
Stayed 3 nights in Jan 2026

10/10 Excellent

Eimy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy amplio y muy limpio son sencillos pero muy confortable
Stayed 1 night in Jan 2026

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The facility and room were very clean and fresh. The staff was very friendly and helpful. The continental breakfast was better than most others that we’ve experienced. It was perfect for an overnight close to the airport.
Stayed 1 night in Jan 2026

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Staff was excellent! Late night arrival went extremely well. Breakfast lacked. Weak coffee, poor omelets, meager sausage. Yogurt soured.
Stayed 1 night in Jan 2026

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Room was clean. Very noisy air handler in bathroom. Staff was good. Breakfast was nice.
Stayed 1 night in Jan 2026

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, amenities
It was a standard 3 star experience. Rooms were clean enough, breakfast was included which is nice. Staff could be a little more attentive.. we waited several minutes at the desk to check in at 3PM. $100 deposit seems a bit high compared to other, nicer hotels
Stayed 2 nights in Jan 2026