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Canopy by Hilton Charlotte Southpark

Property class: 4

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Photo gallery for Canopy by Hilton Charlotte Southpark

A multi-story hotel with a modern design, featuring a prominent 'canopy' sign at the entrance.
An outdoor patio with wooden furniture and potted plants.
A modern restaurant with high ceilings, pendant lighting, and a mix of seating including tables and a sofa.
A hotel hallway with a checkered carpet, wall-mounted lights, and a sign indicating a sleep area.
A modern hotel lobby with seating areas, a reception desk, and a bookshelf.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, SouthPark Mall
    ‪3 min walk‬
  • Place, Park Road Park
    ‪11 min walk‬
  • Place, Phillips Place
    ‪15 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Room, 1 King Bed

9.4 out of 10
Exceptional
(65 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a bedside table with a lamp, a sofa, a chair, and a view of the outdoors through sheer curtains.

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

A hotel room with a large bed, a sofa, a chair, a TV, and a balcony with curtains.

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with white bedding and teal headboards. There is a bedside table with a lamp, a phone, and a digital clock.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with two beds, a desk with a chair, a lamp, and a large window with curtains.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

A hotel room with a large bed, a sofa, a chair, a TV, and a balcony with curtains.

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

A hotel room with a large flat-screen TV mounted on the wall, a wooden desk with a lamp, a cushioned chair, and a small table with a chair.

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom

A modern living room with a sofa, chairs, a coffee table, and a cabinet.

Premium Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium One-Bedroom King Suite

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Reception
Hyatt Centric SouthPark Charlotte
SouthPark
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 1,128 reviews
The price is CHF 150
includes taxes & fees
28 Aug - 29 Aug
Hyatt Centric SouthPark Charlotte

About this property

Canopy by Hilton Charlotte Southpark

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and free use of bicycles. Change of towels is available on request
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Canopy by Hilton Charlotte Southpark. During your stay, you're just a quick walk from SouthPark Mall. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include locker space, 5 meeting rooms and a lift
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from SouthPark Mall and 10 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee
Canopy by Hilton Charlotte Southpark offers its guests a fitness centre and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Canopy by Hilton Charlotte Southpark also features express check-in, express check-out, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Fine and Fettle – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fine and Fettle

Things to do

  • Free bicycle rentals
  • Gym

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per pet, per night (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
  • Covered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night (maximum USD125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive key retrieval information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1010 reviews
Rating 8 - Good. 165 out of 1010 reviews
Rating 6 - Okay. 63 out of 1010 reviews
Rating 4 - Poor. 36 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff, nice hotel and very well located
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Sherrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Canopy in Charlotte NC! Napoleon, who checked us in was great and very helpful during our one night stay! Will stay there again!
Stayed 1 night in May 2026
Verified review

4/10 Poor

Phil

Liked: Cleanliness, amenities, property conditions & facilities
The location in SouthPark is great, the room was clean and
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Staff were so friendly and helpful. Hotel was very clean and well maintained. My room was so nice, would definitely stay here again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, cool room, good bar
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is situated in a highly desirable area near South Park Mall. The room was meticulously clean, and the bed was very comfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chirag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fairly new hotel and everything is great. The rooms are of decent size, have very good amenities, and are very clean. The icing on the cake is the location, which is very upmarket and close to a lot of very nice restaurants and brunch places with easy access to all parts of Charlotte. We truly enjoyed our stay here, even though we stayed only for one night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Charmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and free street parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Suncica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in an excellent location. My family and I had a very pleasant stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in a fantastic location. Super clean robes and I enjoyed my time here
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kerrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was phenomenal — both friendly and helpful!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel!!! The staff was helpful and friendly the decor was Amazing!!! Your around a lot of great shopping stores and restaurants!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Boyd James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property and I'm looking forward to my next visit sometime next month.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Sharrod

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

sapna

Liked: Cleanliness
Awesome stay, updated modern suite , clean room curtious staff . Restaurant cuisine quality was great! I will be staying here Again!! And location is amazing at South Park
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quality conditions
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great neighborhood (Southpark). Napolean at the front desk was super friendly and helpful. Canopy is my new favorite hotel brand -- stylish, comfortable and clean. Highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, extremely clean. Staff was beyond courteous. Will definitely be staying again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rahmann

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff,room was clean and they were very hospitable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sarah J

Great stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a wonderful location. The rooms are spacious, and always so clean and smells so fresh. We always enjoy our stay when we visit this location
Stayed 2 nights in Feb 2026