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Canopy by Hilton Charlotte Southpark

4.0 star property

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Terrace/patio
55-inch LCD TV with satellite channels, TV
1 bedroom, premium bedding, down duvets, in-room safe
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

View in a map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, Park Road Park
    ‪11 min walk‬
  • Place, SouthPark Mall
    ‪12 min walk‬
  • Place, Quail Hollow Club
    ‪6 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(49 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(26 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 151
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About this property

Canopy by Hilton Charlotte Southpark

Hotel with a restaurant, near SouthPark Mall
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Change of towels is available on request
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Canopy by Hilton Charlotte Southpark. During your stay, you'll be within walking distance of SouthPark Mall. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from SouthPark Mall and 10 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Charlotte Southpark offers its guests a health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9000 square feet (836 square metres) and includes conference space. The business-friendly Canopy by Hilton Charlotte Southpark also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Secured, covered parking on site (USD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Health club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
  • Covered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive key retrieval information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 947 reviews
Rating 8 - Good. 145 out of 947 reviews
Rating 6 - Okay. 57 out of 947 reviews
Rating 4 - Poor. 33 out of 947 reviews
Rating 2 - Terrible. 36 out of 947 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimona

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent. Room was clean and comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Khiry

Travelled with family and small children
I usually don’t leave reviews but this hotel is great. Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Nikolas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Helpful and friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joel

Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel in a quiet area. Spacious rooms. Friendly staff. Easy and affordable self-parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean and the bed was perfect! The staff was friendly and the garage made parking easy. It was a great trip!
Stayed 2 nights in Jul 2025

10/10 Excellent

Caleb, SPARTANBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed here for a quick weekend getaway, and I must say—it was a terrific experience from start to finish. The rooms were exceptionally clean and well-maintained, truly up to par with what you’d expect from a much more expensive hotel. What stood out even more was the price. It was incredibly affordable and absolutely worth every penny. You really feel like you’re getting great value without sacrificing quality. The staff was another highlight of my stay. Every person I encountered was warm, friendly, and readily available to answer any questions I had. Their hospitality made the entire stay even more comfortable and welcoming. Though this was just a short trip for me, I can confidently say this will be my go-to spot whenever I need a relaxing weekend escape. Highly recommend!
Stayed 2 nights in Jul 2025

8/10 Good

Reneatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronnesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Adam N

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and comfy. Bed was solid, good sheets and a nice bathroom with a roomy shower. It's a minor thing, but frustrating to the point that it left an impression on us. When arriving, the front doors are huge solid wood doors so two things - 1) you can't see people on the other side and we got hit reaching for the door not knowing someone was coming through; and 2) they are nearly impossible to open single handily with rolling luggage in tow or multiple bags. They are so heavy and bulky with no clear access. It would be surprising if they're ADA compliant as I didn't see any buttons for automation. I find that odd for a hotel with so many people coming and going during prime checkout and check in times. Also, with a larger vehicle, parking the garage is extremely difficult. They did attempt to charge me for parking in the lot one night but we didn't as there was a party onsite and parking was completely full so something to be mindful of. Overall, good stay.
Stayed 3 nights in Jun 2025

8/10 Good

Britt

Very nice staff. Had to pay for parking, which was unexpected. There was a long hair in our shower and the bed smelled a bit musty. Great area, though
Stayed 2 nights in Jun 2025

2/10 Terrible

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Had to park across the street in an overflow parking lot that wasn’t monitored or no cameras. 10 vehicles were broken into. We got no response from management. We had to pay out of pocket for the replacement of our window. Told they were working for a refund but as of 6/27 it hasn’t happened. Occurred on 6/6/25 Parking is horrendous. Not enough parking for guests
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were met by an amazing young lady at the front desk named Kiana. She was so friendly and helpful that she got our stay started on the right foot from the start! The rooms were very nicely appointed and comfortable. We enjoyed a nice breakfast in the lobby restaurant. Overall a great place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Jamal

Stayed 1 night in Jun 2025

8/10 Good

Rachel

Stayed 2 nights in Jun 2025

2/10 Terrible

Darius

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
Stayed 2 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking elevator area needs cleaning. It gives a bad first impression but the rest of the property was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel scent and found it very clean! Would use this hotel again next time we are in Charlotte!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dania, Miami garden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent very clean and nice staff
Stayed 2 nights in Jun 2025

6/10 Okay

DENNIS

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, good breakfast, and great location.
Stayed 2 nights in Jun 2025