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Charlotte Marriott City Center

4.0 star property

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Photo gallery for Charlotte Marriott City Center

Breakfast, lunch, dinner served; American cuisine
View from room
Lobby
55-inch Smart TV with satellite channels, TV, iPod dock
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
100 West Trade Street, Charlotte, NC, 28202
  • Place, Blumenthal Performing Arts Center
    ‪2 min walk‬
  • Place, Spectrum Center
    ‪4 min walk‬
  • Place, Bank of America Stadium
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch Smart TV with satellite channels, TV, iPod dock

Suite, 1 King Bed

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Concierge Room, Club Room, 1 King Bed

View from room

Concierge Room, Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

View from room

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

View from room

Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(61 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Charlotte Marriott City Center

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Charlotte Marriott City Center offers 446 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charlotte Marriott City Center. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Stoke Charlotte
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Mint Museum of Craft Design and Queen City Quarter
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Charlotte Marriott City Center. For a fee, parking is available.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to noon.
Stoke Charlotte – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Coco and the Director – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 61 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 6 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco and the Director
  • Stoke Charlotte

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (56 centimetre high)
  • Grab bar near toilet (56 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 61 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Charlotte Marriott City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and the lounge access worked well.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rosemary

Stayed 1 night in Dec 2025

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Do not book here. You might not have a room. When I showed up at the hotel. Check-in lady looked at my ID and made 2 phone calls immediately. Within 30 seconds a security guard shows up and then she tells me i have to wait for the manager. They oversold their hotel (I was told by another hotel they do this all the time and always way more rooms then they should). Manager told me they were trying to get me another hotel and were going to send me to a lower quality. Luckily were able to book at nicer hotel, so thats why gets 1 star instead of 0. No phone call text or email. Thats shady practices.
Stayed 1 night in Dec 2025

10/10 Excellent

Alonzo

Stayed 1 night in Sep 2025

8/10 Good

Rebecca, Sumter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location!
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, everything was great. Bathroom needs a vent fan, only gripe and it is minute
Stayed 2 nights in Nov 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern. Renovated within the last few years. Staff was very friendly and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Treva

Stayed 1 night in Nov 2025

10/10 Excellent

vicki

Stayed 1 night in Nov 2025

2/10 Terrible

Zakiy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael Keith

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful but quick stay. Loved that is was walking distance to the Spectrum Center. Staff was kind, professional, and polite. Michelle front desk and Bell I think his name was Jessie wonderful to chat with. I definitely will be back great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo A Muñoz

The overall experience was great. Location, location, location. The staff was also great.
Stayed 1 night in Nov 2025

8/10 Good

MORGAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. The wallpaper and paint in the room was peeling and the walls must have been paper thin as we could hear our neighbors word for word and doors slamming all night. Other than that, it was a nice hotel in a good location.
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was truly amazing. Having originally booked a different hotel which had overbooked rooms and thus had no room for us, Expedia were truly fantastic in finding us an alternative, being the Marriott City Centre in Charlotte. An incredible hotel with lovely spacious, clean rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Dan

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, Framinghma

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t use their restaurants, but many available within a short walk. Staff very helpful. Rooms were nice-very clean. Great location for exploring Uptown Charlotte. Would stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was disappointing
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. Hotel was very nice! Beds super comfortable!
Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Oct 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems
Stayed 2 nights in Oct 2025

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
we arrived around 12, & assumed it would be unlikely that our room would be available for check-in. the associate that helped was efficient & responsive, & informed me we could get into a corner king but when I asked if that included a sofabed, she said no, so I opted to wait for the room booked which (according to the information I reviewed) had a king bed & a sofabed. when we arrived back at the hotel after 5pm, we were given a room, & once opening the door I called down as there was not a sofabed. I was told that room didn't have one, wasn't offered a solution, but when I asked about a rollaway bed, she confirmed that would be sent up. I asked then if we needed to be present to receive it & was told no. At 8pm when we came back after dinner, there was still no bed. I tried to call & just got a busy signal, so went back downstairs to ask about the bed. I was told it was on it's way. After another 25 minutes, phone still was a busy signal, went back downstairs, and told the same. I begged if there was anywhere I could go to get it as I had a 4 y.o. that was very tired & really needed to get to bed. another 15-20 min before the bed arrived. a technician was sent up to look at our phone after I shared in my last visit that was why I kept coming in person. tech arrived right after the bed came & at that point just needed to get him to bed (at least THAT was timely!). NINE hours to get a bed in a room is UNACCEPTIBLE & not what I expect of Marriott (esp with bonvoy status!)
Stayed 1 night in Oct 2025

10/10 Excellent

Kanisha

Stayed 3 nights in Oct 2025

8/10 Good

Sherri, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Stayed 1 night in Oct 2025