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Comfort Suites Northlake

2.5 star property

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Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Meeting facility
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪12 min walk‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Place, Spectrum Center
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

7.8 out of 10
Good
(63 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Drury Inn & Suites Charlotte Northlake
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,064 reviews
The price is CHF 83
includes taxes & fees
21 Dec - 22 Dec
Drury Inn & Suites Charlotte Northlake

About this property

Comfort Suites Northlake

Hotel in Charlotte with free breakfast and fitness centre
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer fridges, microwaves and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Northlake. During your stay, you'll be within walking distance of Northlake Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Bob Evans
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Spectrum Center and 12 minutes from Bank of America Stadium
Comfort Suites Northlake offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Bob Evans – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 01 June and close on 02 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Reviews

Comfort Suites Northlake Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

Reviews

10/10 Excellent

Xavier

Stayed 2 nights in Sep 2025

10/10 Excellent

Mikiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the breakfast was great!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Room have a musty odor the entire time Hallway smell terrible Leakey toilet
Stayed 3 nights in Aug 2025

10/10 Excellent

Cesar

Stayed 1 night in Aug 2025

10/10 Excellent

Dequan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

al

Stayed 2 nights in Aug 2025

6/10 Okay

Kathy

Travelled with family
Liked: Staff & service
What was unique was the way the roomwas situated. I had a ♿️ room and the sink and bathroom were in different places. The towels which are normally where the shower was werent located there.they were located on the outside of bathroom. The bathroom door squeaked very loudly so when i had to use the bathroom at night the loudness of opening the door was irrating not to mention that could walk up the other person in the room that was sleeping. The entrance door into the room had a large space which the door wasn't securely shut tight. Didnt find this hotel excellent just ok.The price was durable for 2 nights and John our agent that checked us in was professional not generally friendly. He never smiled just business minded. Pros: Hotel was centrally located which is always a plus for me and I was able to do a decent walk around the community which i enjoyed. My neice unbeknownst to me when i booked this hotel she lives 6 minutes away which was a plus.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Shop s nearby
Stayed 3 nights in Aug 2025

8/10 Good

Tracey

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

LaMarcus

Stayed 2 nights in Aug 2025

6/10 Okay

Theodore

Travelled with partner
Liked: Staff & service
Ok location, would not stay again. Better choices
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable/do need larger bed pillars

Stayed 1 night in Aug 2025

8/10 Good

Kevin, Belle Mead

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff were all super helpful and friendly, special shout out to Charlotte at the breakfast buffet. Breakfast was always solid and she was always kind and welcoming. The pool looked nice, though we didn't use it. Parking was plentiful. You can easily walk to some restaurants or take a short drive to a bunch of shopping/dining. Our only complaint was finding a few areas in our room that hadn't been cleaned particularly well before our stay.
Stayed 4 nights in Aug 2025

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy and strong smell of weed

We checked into the hotel at approximately 7:15 pm. The attendant at the front desk at that time was very professional. Our family took our things to our room and quickly needed to leave for our scheduled event. We returned to the hotel at 12:40 am exhausted and ready for bed. The entire hallway had an overwhelming stench of weed. Once we entered our hotel room the stench was even worse. We were not able to stay in our room. No one would have been able to sleep due to the smell. I immediately reported this to the person at the front desk who then asked sent another employee to investigate the smell. The employee claimed that when people check into the hotel and their clothes and bags smell of weed that it can cause the smell to be left in the area they were in. The smell was extremely intense. This did not seem logical. We were never even offered the option to move to another room. Within 15 minutes I booked another room next door at the Home2Suites by Hilton.
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service

Unfortunate Friday

I traveled from GA to Charlotte NC. I arrived after 2am to check in. I was woken up around 10am from front desk stating a mechanical emergency was taken place and maintenance would have to enter my room. Which cause me to wake up and get dressed. Later when I came back to hotel around 5pm the A/C was left unplugged and when asked about it I was informed I could plug it back in. However I requested maintenance plug it back. Outside of all this happening on that Friday the rest of my stay was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirbryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! John, Ms. Charlotte and Amber Williams went above and beyond to accommodate my family’s needs. The room was clean. Breakfast was delicious. The Business center was great since I had to use it for work/printing documents. This is my 2nd time staying here (extended my stay as well) and I highly recommend.
Stayed 4 nights in Aug 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay. The rooms were neat and tidy. The staff was professional, especially Miss Charlotte, who served a very nice and filling breakfast in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

natalie, Barnegat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this place or the staff very excellent service.
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

The hotel was clean and the staff was friendly. Breakfast host was extremely friendly and helpful. The breakfast itself was good enough to start the day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Wesley

Travelled with family
Liked: Staff & service
One of the bed linens hadn't been changed there was dirt between the two sheets
Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay. The front desk guy at check in was really nice and provided a quick check-in, and the bed was so soft!! Slept like a baby! Will definitely be back!
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Travelled with family
Disliked: Property conditions & facilities
Facility had maintenance issues
Stayed 1 night in Aug 2025

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025