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HYATT house Charlotte/Center City

3.0 star property

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Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, down duvets, pillow-top beds, desk
Bar (on property)
Exterior
Premium bedding, down duvets, pillow-top beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, NASCAR Hall of Fame
    ‪7 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 Bedroom, King Suite

Premium bedding, down duvets, pillow-top beds, desk

1 Bedroom, King Suite

9.2 out of 10
Wonderful
(24 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(156 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(52 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible Bathtub (King)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 Bedroom, Accessible Bathtub (King)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Interior entrance
Hyatt Place Charlotte Downtown
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,502 reviews
The price is CHF 128
includes taxes & fees
8 Feb - 9 Feb
Hyatt Place Charlotte Downtown

About this property

HYATT house Charlotte/Center City

Hotel with an outdoor pool, steps from Spectrum Center
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
HYATT house Charlotte/Center City offers 163 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at HYATT house Charlotte/Center City gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free self-service breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Spectrum Center and 7 minutes on foot from NASCAR Hall of Fame
  • Dogs welcome for a fee
HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2183 square feet (203 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 981 out of 1583 reviews
Rating 8 - Good. 328 out of 1583 reviews
Rating 6 - Okay. 141 out of 1583 reviews
Rating 4 - Poor. 68 out of 1583 reviews
Rating 2 - Terrible. 65 out of 1583 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

JENEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Holly

Stayed 3 nights in Oct 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms was well cleaned, front desk was very polite. Restaurant was awesome and reasonably priced. Only issue was only having 1 elevator in service at the hotel, with as many occupants staying it was a nightmare waiting 10-15 mins each time to go up or down. Valet was quick and very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Jancie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located next door to the Spectrum center. The front desk staff was kind and filled us in on what was available downtown for activities. Their breakfast being free is convenient and it's decent. Definitely a great location as well. Valet was a breeze.
Stayed 1 night in Nov 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities
Room was nice and clean. Check in was super easy.
Stayed 1 night in Oct 2025

10/10 Excellent

Will

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great service. Speedy valet.
Stayed 1 night in Oct 2025

10/10 Excellent

DAWN, BRODNAX

Stayed 1 night in Oct 2025

8/10 Good

Roshanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. The only negative was that the water would not get hot when showering, only lukewarm.
Stayed 1 night in Oct 2025

10/10 Excellent

Disaya

Liked: Staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Cara

Liked: Cleanliness, staff & service, amenities
There was overnight consruction right outside of the hotel and where my corner room was that I paid more for. I didn’t sleep at all. I wish someone had mentioned there would be construction considering I work weekends and had to work the next day.
Stayed 1 night in Oct 2025

10/10 Excellent

conrad, chatt.

Stayed 1 night in Oct 2025

10/10 Excellent

Shawnta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the staff was very pleasant!
Stayed 1 night in Oct 2025

10/10 Excellent

Brioni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and personable!
Stayed 1 night in Oct 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Dreamer

Travelled with family
Disliked: Property conditions & facilities, room comfort
Well when we arrived we had to wait 3 hours for our room, then the water was not hot and the services was not great, once we did get to our room around 6:30pm when our check in time was supposed to be at 3pm, we paid $400+ a night and we stayed 2 night, there was no Tequila or vodka at the bar, disappointing experience and service, the following day room service came to our room and a Michael kors watch missing we search the room up and down and didn’t find it, we said something to the front desk, once we left and got about 25mins out hotel called and the watches just appeared back??? We felt that was kind of strange when 4 people in our room was looking for the watch, we arrive after the panthers game and house keeping was leaving our suite, I feel like the service was poor Had to wait HOURS to get on our room, We always stay at AC, and we wanted to try something different But the AC hotel would have NEVER put us through that and if they did they would have MADE IT RIGHT!!!!!!!! Never again with this, if I could go to the news station I would, was really disappointing for this first experience with this hotel…. If they would have seem like they cared, this review wouldn’t be so harsh, but my time was wasted, and again AC WOULD Have NEVER put us through that!!!!
Stayed 2 nights in Oct 2025

8/10 Good

Lydia

Travelled with family
Liked: Staff & service, room comfort
Found someone else’s sock in floor ,way over priced
Stayed 1 night in Oct 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredible!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amber S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So convenient and right next to our venue! Definitely worth every penny!
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but way to expensive to park.

Hotel is nice but they charged $57 to park for 1 night.
Stayed 1 night in Oct 2025

8/10 Good

Lindi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 419: shower curtain was very old, rusted hooks. Felt dirty. Room smelled like body odor.
Stayed 1 night in Oct 2025

6/10 Okay

CHRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay however I was unaware that the property was vallet only at $55/day.
Stayed 1 night in Oct 2025

10/10 Excellent

kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Steps away from the spectrum center
Stayed 1 night in Oct 2025

2/10 Terrible

DEBRA

I tried to cancel due to health issues They would mint reimburse me. Shame on the them
Stayed 2 nights in Oct 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Oct 2025