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Hilton Garden Inn Charlotte/Concord

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte/Concord

Indoor pool
In-room safe, desk, iron/ironing board, rollaway beds
Lobby
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Place, Concord Mills
    ‪15 min walk‬
  • Place, Hendrick Motorsports Complex
    ‪3 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

8.8 out of 10
Excellent
(42 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

9.2 out of 10
Wonderful
(39 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen Beds, Roll In Shower

In-room safe, desk, iron/ironing board, rollaway beds

Two Queen Beds, Roll In Shower

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Drinks & Snacks)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 KING BED JUNIOR SUITE WITH SOFABED

In-room safe, desk, iron/ironing board, rollaway beds

1 KING BED JUNIOR SUITE WITH SOFABED

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Queen Beds, Roll In Shower

In-room safe, desk, iron/ironing board, rollaway beds

Two Queen Beds, Roll In Shower

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior King Suite With Sofabed

  • Sleeps 2
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Suite with Roll in Shower and Whirlpool

  • Sleeps 4
  • Free Wi-Fi

Hearing Accessible Junior King Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hearing Accessible King Room

Bathroom | Combined shower/bathtub, hair dryer, towels, soap

Hearing Accessible King Room

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

One-Bedroom King Suite

  • Sleeps 2
  • Free Wi-Fi

King Room with Shower

  • Sleeps 2
  • Free Wi-Fi

One-Bedroom Suite with 1 King Bed and Mobility Accessible 3x3 Transfer

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Accessible 1 Bedroom Roll In Shower

In-room safe, desk, iron/ironing board, rollaway beds

1 King Accessible 1 Bedroom Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Junior Suite Hearing Accessible

In-room safe, desk, iron/ironing board, rollaway beds

1 King Junior Suite Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 QUEEN MOBILITY ACCESSIBLE W/ROLLIN SHOWER

In-room safe, desk, iron/ironing board, rollaway beds

2 QUEEN MOBILITY ACCESSIBLE W/ROLLIN SHOWER

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed 1 Bedroom Suite

In-room safe, desk, iron/ironing board, rollaway beds

1 King Bed 1 Bedroom Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Hearing Accessible

In-room safe, desk, iron/ironing board, rollaway beds

1 King Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds

In-room safe, desk, iron/ironing board, rollaway beds

2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Hearing Accessible

In-room safe, desk, iron/ironing board, rollaway beds

2 Queen Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Similar properties

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Homewood Suites by Hilton Concord Charlotte
Concord
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.9 out of 5, Exceptional, 1,001 reviews
The price is CHF 101
includes taxes & fees
7 Jun - 8 Jun
Homewood Suites by Hilton Concord Charlotte

About this property

Hilton Garden Inn Charlotte/Concord

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Concord hotel provides complimentary wired and wireless Internet access. 50-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Charlotte/Concord. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Charlotte/Concord offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Charlotte/Concord. A free area shuttle within 7 mi is available. Free self parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,844 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte-Concord

Hilton Garden Inn Hotel Charlotte-Concord

Hilton Garden Inn Charlotte-Concord Hotel

Hilton Garden Inn Charlotte Concord

Hilton Garden Inn Charlotte/Concord Hotel Concord

Hilton Garn Charlotte Concord

Hilton Charlotte Concord

Hilton Garden Inn Charlotte Concord

Hilton Garden Inn Charlotte/Concord Hotel

Hilton Garden Inn Charlotte/Concord Concord

Hilton Garden Inn Charlotte/Concord Hotel Concord

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzanne

Stayed 3 nights in Feb 2026

10/10 Excellent

Tashanda

Stayed 1 night in Feb 2026

10/10 Excellent

Craig

It was excellent very clean room Staff was excellent and amenities was so sufficient with the bar and grill. It made it like home. You didn’t want to even leave the room. It had food, beverage, baby and and everything. You need to have a good time.
Stayed 2 nights in Feb 2026

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, check in was easy, the staff was all very friendly, and it’s close to everything!
Stayed 1 night in Feb 2026

2/10 Terrible

shane

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed there for the pool despite it being a 25 minute longer drive to my event the next day. Check in only to discover the pool was out of commission. As bad as that was, the worst was the terrible service when checking in. No one was at the front desk so I stood there approximately 10 minutes and then decided to call the front desk. Finally some grumpy gal comes out and rudely asks if I was the one calling. She gave me the bare minimum of talk - didnt even tell me which room or how to get to it. No eye contact and spoke at a barely audible level - not because she couldn’t, but because she didn’t want to show even close to the proper. Has zero business working with the public and Hilton did a rotten job of training and screening out the morons that work at that location. Rotten stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Kellen

Stayed 1 night in Feb 2026

10/10 Excellent

Roydricus

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean, refreshing smell, excellent service from staff, restaurant bar staff was great, really felt like a home away from home as we were snowed in, I always enjoy Hilton hotels as a member, and this seems to be 1 of the most well kept stays, zero complaints, restaurants and stores 6 minutes away, close proximity to the interstate, choose this hotel with no doubt.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dixie

Stayed 1 night in Jan 2026

10/10 Excellent

DAVID, Princeton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. The bathroom was clean and a great size. The staff wss friendly and extremely helpful. Excellent place to save.
Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Stayed 4 nights in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

T

Stayed 6 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, clean and nice
Stayed 1 night in Dec 2025

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff at front desk were kind and very attentive to our needs.
Stayed 4 nights in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fantastic staff! Clean rooms. Stayed again recently and it was consistent with the high quality of service.
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Stayed 1 night in Dec 2025

10/10 Excellent

Felicita

Stayed 1 night in Dec 2025

10/10 Excellent

Wontae

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like shopping, this is the perfect hotel for you. The mall is basically right across the street.
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, spacious room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous, the room was spotless and nicely put together for my arrival. I didn’t have to leave (which was my goal) because of the convenience of having a restaurant on site. Although pricey the food was good/worth it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Darleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room Nice Staff Comfortable bed
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel.
Stayed 2 nights in Oct 2025