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Omni Charlotte Hotel

Property class: 4

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Photo gallery for Omni Charlotte Hotel

Rooftop terrace
Creator video - submitted by The Ashley Nez
Rooftop bar, al fresco dining, open selected days
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
132 E Trade St, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Blumenthal Performing Arts Center
    ‪3 min walk‬
  • Place, Spectrum Center
    ‪3 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

  • Sleeps 2

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds

  • Sleeps 4

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

  • Sleeps 2

View all photos for Studio Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite

  • Sleeps 2

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

View from room

Premier Room, 2 Queen Beds (Club Premier Room)

  • City view
  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(85 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room | 49-inch LCD TV with digital channels, TV, pay films

Suite, 1 King Bed

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 69 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

  • Sleeps 2

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

  • Sleeps 2

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds (Club Premier Room)

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(122 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Queen Beds

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed

  • Sleeps 2

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 2

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About this property

Omni Charlotte Hotel

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Omni Charlotte Hotel offers 374 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Omni Charlotte Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. A restaurant, a gym and a poolside bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Queen City Quarter and Blumenthal Performing Arts Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Omni Charlotte Hotel offers its guests a health club and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 14800 square feet (1375 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Omni Charlotte Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Trade Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) – This rooftop bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Trade Bar – This bar only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,800 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.09 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 35 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 900 out of 1298 reviews
Rating 8 - Good. 196 out of 1298 reviews
Rating 6 - Okay. 96 out of 1298 reviews
Rating 4 - Poor. 39 out of 1298 reviews
Rating 2 - Terrible. 67 out of 1298 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Stayed 1 night in Jan 2026

10/10 Excellent

Katelyn

Amazing people, amazing space, we will be here everytime
Stayed 4 nights in Dec 2025

10/10 Excellent

Wynne

Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, staff was great, food at the bar delicious, gym was amazing, room was spacious and clean!
Stayed 3 nights in Jan 2026

8/10 Good

Eugene

Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Stayed 3 nights in Jan 2026

10/10 Excellent

Casey

Stayed 1 night in Jan 2026

8/10 Good

Eden

Liked: Cleanliness, staff & service, amenities
Our stay was wonderful and the staff was amazing as well avle to accommodate my husband and I. The heater in our room was not working properly, called front desk, maintenance came within seconds and told us they woulf have to move us to another room and apologize. Everything was smoothly without hesitation. Thank you Omni for great customer service and well kept rooms. Also, just some ladies don't wear heels while on the escalator, both tabs came off my boots. It was my fault 😪 to the shoe shop I go.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandy

Stayed 2 nights in Jan 2026

8/10 Good

robert

Stayed 1 night in Jan 2026

10/10 Excellent

Alfred

Stayed 1 night in Jan 2026

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026

2/10 Terrible

Keisha

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I had no heat in my room and the weather was in the 30’s. Engineering came out to reset the unit and it still did not warm up. I’ve stayed here a dozen times and this is the first time I feel robbed for the amount I paid to feel extremely uncomfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Ronisha

Stayed 3 nights in Jan 2026

10/10 Excellent

Omar

Stayed 2 nights in Jan 2026

10/10 Excellent

Shermegan

Stayed 2 nights in Jan 2026

10/10 Excellent

Stacey

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from start to finish
Stayed 2 nights in Jan 2026

10/10 Excellent

Angelica, Baton Rouge

Stayed 1 night in Jan 2026

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

Tonica

Stayed 1 night in Jan 2026

8/10 Good

Amondo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom needed a fan, nobody won't to smell stink
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Jonn

Liked: Cleanliness, staff & service, amenities
Wonderful Wonderful Wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Baron

Stayed 1 night in Dec 2025