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Omni Charlotte Hotel

4.0 star property

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Photo gallery for Omni Charlotte Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
View from room
Rooftop terrace
Rooftop terrace
Rooftop bar, al fresco dining, open selected days

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
132 E Trade St, Charlotte, NC, 28202
  • Queen City Quarter
    ‪1 min walk‬
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(71 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

49-inch LCD TV with digital channels, TV, pay films

Suite, 1 King Bed

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite (Parlor Component - 1 Queen Murphy Bed)

49-inch LCD TV with digital channels, TV, pay films

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(100 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

View from room

Premier Room, 2 Queen Beds (Club Premier Room)

  • 59 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

HYATT house Charlotte/Center City

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1371)
The price is CHF 262
for 1 room
includes taxes & fees
28 Jul - 29 Jul
HYATT house Charlotte/Center City

About this property

Omni Charlotte Hotel

Hotel with an outdoor pool, steps from Queen City Quarter
An outdoor pool, a restaurant and a health club are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Omni Charlotte Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. An outdoor pool, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Queen City Quarter and Blumenthal Performing Arts Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Omni Charlotte Hotel offers its guests an outdoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and 19 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Omni Charlotte Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Trade Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) – This rooftop bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Trade Bar – This bar only serves dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to August 31 2025 (dates subject to change):
  • One of the bars/lounges
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.09 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 35 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 789 out of 1161 reviews
Rating 8 - Good. 179 out of 1161 reviews
Rating 6 - Okay. 93 out of 1161 reviews
Rating 4 - Poor. 37 out of 1161 reviews
Rating 2 - Terrible. 63 out of 1161 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xavier

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

wil

Stayed 4 nights in Apr 2025

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We called for luggage cart at checkout and no one ever came. Overall the stay was good, except unable to transport luggage for timely checkout.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamii

Stayed 1 night in Mar 2025

10/10 Excellent

Robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Tina

Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesse

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Property met the luxury and hospitality expectations. Unfortunately, downtown Charlotte has a bad homeless epidemic. In the bus stop right in front of the hotel driveway, there was a woman living in there, and literally taking bucket baths. We witnessed this all throughout the 3 days of our stay. It is an unfortunate humanitarian crisis, and for out of state visitors like us that are in the city to explore all it has to offer, it felt unpleasant. Other than that, the property felt safe inside. Also pool area won’t be opening until June 2025.
Stayed 3 nights in Apr 2025

10/10 Excellent

Judah

Liked: Cleanliness, staff & service, property conditions & facilities
😁
Stayed 2 nights in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jake

Stayed 1 night in Apr 2025

10/10 Excellent

Valerie, Middletown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlotte,NC is one of my new favorite places to visit. 15 minutes from airport. Hotel is in central location surrounded by many great restaurants. Sports arena, museums and some local parks to enjoy while walking around. Staff was extremely friendly and helpful. A delicious dessert dish was sent to our room for our anniversary trip. Can’t wait to visit again !
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Great place to stay meet and exceeded all expectations
Stayed 1 night in Apr 2025

10/10 Excellent

Erricca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again!
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
All as expected
Stayed 1 night in Apr 2025

10/10 Excellent

shermel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always someone to help everywhere we went.
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at the Omni. We used valet parking and walked everywhere including the venue we went to that evening. The hotel was clean and attractive. The bed was comfortable. We couldn't connect to the wifi. We felt very safe in that particular area. The only annoyances were that the front desk guy didn't type my correct e mail address even though I literally spelled it out for him, pointing out the detail that he ended up getting wrong. I had to call later to have them correct it when I didn't receive a copy of my folio. Also, it was a Saturday night and the bar was packed. They only had 2 bartenders, so it took a very long time to get our drinks. One would think they would have been better prepared on a Saturday with multiple events taking place. That said, we would most definitely stay there again if we attend an nearby event.
Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
I Had a great experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Bobbie A

Liked: Cleanliness, property conditions & facilities, room comfort

mrs

had a good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Hallie

Stayed 1 night in Mar 2025

10/10 Excellent

Geoff

Stayed 2 nights in Mar 2025