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Quality Inn & Suites University Area

2.5 star property

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Photo gallery for Quality Inn & Suites University Area

A modern living room with two sofas, a coffee table, and a flat-screen TV mounted on a stone wall.
A gym with various exercise equipment, large windows, and a treadmill.
A reception area with a dark reception desk, a logo, and a green mat with "Quality Inn & Suites University" text.
Lobby sitting area
A modern dining area with a central island, black chairs, and a white table.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
5301 Equipment Drive, Charlotte, NC, 28262
  • Place, Sugar Creek District Park
    ‪5 min walk‬
  • Place, Sugar Creek Community Park
    ‪10 min walk‬
  • Place, Bank of America Stadium
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with a bed, a desk with a chair, a television, and a lamp.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, chair, desk, and a television.

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with a large bed, two bedside tables, a chair, and a desk.

2 Queen Beds, Nonsmoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside table, lamp, chair, desk, and a television.

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, and a small table.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a wooden headboard, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Quality Inn & Suites University Area

Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Quality Inn & Suites University Area offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and video game consoles. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites University Area. During your stay, you're just a quick walk from Sugar Creek District Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from University of North Carolina at Charlotte and 8 minutes from Bank of America Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1275 square feet (118 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at Quality Inn & Suites University Area. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM.
Quality Inn & Suites University Area has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,275 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunset Inn Charlotte
Sunset Charlotte
Quality Inn Charlotte
Quality Charlotte
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Charlotte
Quality Inn & Suites University Area Hotel Charlotte

Quality Inn & Suites University Area Reviews

Reviews

6.4
Rating 10 - Excellent. 151 out of 614 reviews
Rating 8 - Good. 141 out of 614 reviews
Rating 6 - Okay. 101 out of 614 reviews
Rating 4 - Poor. 81 out of 614 reviews
Rating 2 - Terrible. 140 out of 614 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Antavious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was convenient room was clean and neat breakfast was a good plus over all it was a pleasant experience
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thinh

Liked: Cleanliness, staff & service, amenities
Big room and very clean
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lucinda

Liked: Staff & service
Disliked: Amenities
It had a good rating, but... I would not stay here again. The breakfast was almost nothing there. Some things were not working, and there was no one to restock the breakfast items. I have traveled for 50 years. I expect a little more.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Katie

Liked: Staff & service
Disliked: Property conditions & facilities
We checked in at 4:15 and our room was still not cleaned. We had to wait another 15 minutes for our room to be cleaned. The bed was so hard and the pillows were throw pillow size instead of King sized and the ac unit was not getting the room cold. I would have hated to stay here in the summer. The best part was the breakfast and that was alright for a free breakfast.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

gabriele

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby looked good so I had high hopes for the room. All I can say is the beds were comfortable. Bathtub needed a good scrubbing . Toilet was wobbly-was afraid I'd tumble off at some point. Outlet by sink was hanging out of the wall. Breakfast-yuck. Coffee machine was broken, but did see a new one being wheeled in when we left.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older (cheaper) property, so go in with that expectation and you won't be disappointed. The facility is older, and reasonably maintained, but shows its age. The room was clean, clean linens, clean bathroom and had a fridge and microwave. Fairly quiet area and well lit parking lot, and doesn't feel insecure. Overall, if you're looking for reasonably priced accomodations, its a good place, but has no frills and is a bit dated. I've stayed here several times over the last couple years and its not too far from Downtown Charlotte, and does the job.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Renee

No comment
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Adan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room floor was dirty, the toilet seat was broken
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Herbert

Liked: Staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
The room was good, be careful going upstairs and the stairs can use some repairing
Stayed 1 night in Dec 2025
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean rooms
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Luis

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gabriel N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not go to the gym.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Devyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting. Walked in to our room at midnight exhausted after getting done at a concert and as soon as we turn the lights on roaches start running everywhere!! The front desk did not want to help and still charged me so now I am having to dispute the charge and I had to drive back home 4 hours at midnight!!! DO NOT STAY HERE
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Joavenie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smellled like pee and when I told the front seat that I wanted disinfectant they said that the room was clean and it was not needed. The door to the room did not lock and was a huge safety concern. The toilet stopped working and the assistant manager said he’d give me a plunger for me to fix it on my own since maintenance was not available
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

CHINYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and clean facilities.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience for the stay

Overall stay and experience was great.
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Erin

Disliked: Cleanliness, property conditions & facilities
We did not stay. Upon arrival property was not as described on website. Completely run down and area was unsafe. DO NOT GO THERE.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean and spacious. Very quiet area.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, amenities
It was good for resting
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Zacharia

Disliked: Staff & service, property conditions & facilities
Avoid if possible
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and safe!
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, room comfort
The staff was very nice. The room had a horrible smell of mildew. Was not what I was expecting.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot for the price.
Stayed 1 night in May 2024

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