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Residence Inn by Marriott Charlotte Lake Norman

3.0 star property

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Photo gallery for Residence Inn by Marriott Charlotte Lake Norman

Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Free daily continental breakfast
Seasonal outdoor pool
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
16830 Kenton Drive, Huntersville, NC, 28078
  • Place, Birkdale Village
    ‪8 min walk‬
  • Place, Lake Norman
    ‪10 min walk‬
  • Place, Birkdale Golf Club
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace (Mobility/Hearing Accessible, Tub)

  • 84 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace (Hearing Accessible)

  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace

9.0 out of 10
Wonderful
(4 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Charlotte Lake Norman

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Residence Inn by Marriott Charlotte Lake Norman offers 78 accommodations with a safe and free newspapers. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at Residence Inn by Marriott Charlotte Lake Norman, you'll be within walking distance of Birkdale Village. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Birkdale Village and Lake Norman
  • Pets welcome for a fee
Residence Inn by Marriott Charlotte Lake Norman offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 450 square feet (41 square metres) and includes conference space. The business-friendly Residence Inn by Marriott Charlotte Lake Norman also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star Huntersville hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 450 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Charlotte Lake Norman
Residence Inn Lake Norman
Residence Inn Marriott Charlotte Lake Norman
Residence Inn Marriott Charlotte Lake Norman Hotel
Residence Inn Marriott Charlotte Lake Norman Hotel Huntersville
Residence Inn Marriott Charlotte Lake Norman Huntersville
By Marriott Charlotte Norman
Residence Inn by Marriott Charlotte Lake Norman Hotel
Residence Inn by Marriott Charlotte Lake Norman Huntersville

Residence Inn by Marriott Charlotte Lake Norman Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 214 reviews
Rating 8 - Good. 49 out of 214 reviews
Rating 6 - Okay. 26 out of 214 reviews
Rating 4 - Poor. 9 out of 214 reviews
Rating 2 - Terrible. 9 out of 214 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room. Friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was very clean. The breakfast was very good with a lot of options.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities
Location was perfect!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Staff was lovely. Room has seen better days.....
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaliyah and Mr Kenneth the front desk was amazing . They truly made our stay enjoyable and pleasant.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and upscale area to stay
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Shawn

Liked: Cleanliness
Disliked: Amenities
Location was easy to access local shopping.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Did not eat breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am enjoying the luxury of having a wonderful place to stay and the room we have.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Trudy

Liked: Cleanliness, staff & service
Great staff and very friendly. Property is just old with loud AC made it difficult to sleep. Breakfast was nice and facility located in a great place.
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Brandi

Liked: Cleanliness, property conditions & facilities
There was alot of noise threw out the night. Was on first floor near the road. Hears
Stayed 1 night in Oct 2025
Verified

8/10 Good

Linda

Liked: Property conditions & facilities
Lived up to it’s reputation
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such wonderful staff!

I will visit this hotel every time I come to this area simply because of the wonderful friendly staff. Cynthia in the breakfast room was one of the sweetest people I've ever met in my life. I will come back there specifically to see her.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Deidre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really bad
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

Smooth check in. Clean room. Nice area.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Mae Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my destination. I like the full kitchen option for the ease of making my own breakfast
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service
Stayed 1 night in Dec 2024
Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was solid overall. Shower water pressure was amazing. The only downside was the fire alarm went off once at 7pm and then again at 7am the next morning. Just tedious since it took over a minute to turn off what were both false alarms.
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Sheria

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirtiest hotel we have stayed in - the room was not clean at all - after a stay here I ended up with a respiratory infection and I truly think it was from the room we stayed in - The breakfast was fabulous though and Ms. Cynthia the cook was so helpful and welcoming. She made our morning great! She was the only good thing about staying here.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Shatika

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that the dryer is $1.50 for 38 mins and my clothes was wasn't dry at all. Everything came out very damp. I was extremely disappointed to have to take home damp clothes in a suitcase back to NYC.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Served our purpose in staying one night in the lake Norman/birkdake area but a bit expensive. Rooms dated but ok. USB ports next to bed didn’t work for me. A steep $100 fee for dogs accidentally double charged but front desk staff, who were super nice, took it off when notified.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Linda

Liked: Staff & service
The elevator wasn't working, it was noisy, and breakfast wasn't refilled.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Shower was broken in one of our rooms
Stayed 1 night in Apr 2024
Verified

6/10 Okay

sharon

Disliked: Cleanliness

Not worth the money.

Not with $165 a night. Old, and a little beat. Kitchen and bathroom floor was sticky. Wouldn’t stay there again
Stayed 1 night in Mar 2024