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Sheraton Charlotte Airport Hotel

3.5 star property

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Photo gallery for Sheraton Charlotte Airport Hotel

Terrace/patio
Lobby lounge
Premium bedding, down duvets, pillow-top beds, in-room safe
View from property
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3315 Scott Futrell Drive, Charlotte, NC, 28208
  • Place, Sullenberger Aviation Museum
    ‪2 min drive‬
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Spectrum Center
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

View from property

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

View from property

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(43 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

View from property

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

View from property

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Charlotte Airport Hotel

Hotel in Charlotte with coffee shop/cafe and outdoor pool
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Charlotte Airport Hotel offers 222 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Charlotte Airport Hotel. During your stay, you'll be close to Spectrum Center. Free WiFi in public areas, a free round-trip airport shuttle and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Spectrum Center and 6 minutes from Charlotte Douglas Airport Overlook
  • Free airport shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Charlotte Airport Hotel offers its guests an indoor pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Charlotte Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per day)
  • Extended parking on site (USD 50 per week)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Uncovered self-parking fee: USD 10 per day
  • Extended parking fee: USD 50 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte

Sheraton Charlotte Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Sheraton was very clean, staff polite. I had an excellent sleep.
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Old very smelly
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It is an airport hotel so the surrounding area is not ideal. But I would definitely stay here again. Very convenient to Park and Go.
Stayed 1 night in Oct 2025

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had roaches - manager moved me into a new room and the next person to check in got my old room with the roaches.
Me taking the roaches to the front desk.
Stayed 3 nights in Oct 2025

8/10 Good

Harvey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Leaking toilet in the room.
Stayed 1 night in Oct 2025

6/10 Okay

Maria R Fino

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was ethically pleasing and the staff were great. Unfortunately, the hotel doors slam shut so we heard them banging shut at all hours, often waking us up.
Stayed 3 nights in Oct 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Raymond

Enjoyed my stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Lysbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet and clean. Friendly staff , convenient location quick and easy check in. Rooms are dated. Didn’t really think the room was worth $250
Stayed 1 night in Oct 2025

10/10 Excellent

Martha, Buffalo

Stayed 2 nights in Sep 2025

10/10 Excellent

Melanie

Stayed 2 nights in Oct 2025

10/10 Excellent

McDonald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice staff, convenient
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Suxin

Disliked: Staff & service, property conditions & facilities
I encountered insects, including large moths on the walls, even one cockroach on the bedding. Showed pictures to the staff but got no reaction. Room services start early and were very noisy that disturb sleeps. Service is merely polite, not feeling welcoming or caring. For a hotel with this star rating, I expected more.
Stayed 2 nights in Oct 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to the airport after a long travel day. Dinner was excellent! We will go back to this hotel on our return trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Aravind

M
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

4/10 Poor

Tatum

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and dated rooms, needs a very good vacuum and face lift. The corridor was very dirty. Our neighbour's TV and chatting kept us up, as the rooms are not sound proof. Staff are great, room service food was ok. Only good thing was the convenient location to the airport for a quick stop over.
Stayed 1 night in Oct 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
The check in process was great. Staff very friendly and helpful. Only complaint was the people beside me left their dog in the room I assume unattended and it barked continuously. Of course, this was no fault of the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela, Upper Marlboro

Stayed 2 nights in Oct 2025

6/10 Okay

Mary

Travelled with family
Disliked: Staff & service, property conditions & facilities
Didnt like that the bathroom facuet hot water handle was broken. Maybe the shuttle driver isnt a morning person at 630am. My stay was heh ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Anaida

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice and big and clean
Stayed 2 nights in Oct 2025