I selected this property based on the advertised amenitiesâincluding a gym, rooftop access, and self-parkingâwhich were essential to me as I was traveling for work.
Unfortunately, upon arrival, I discovered that none of these features were available:
    âąÂ    There was no access to the gym or rooftop as advertised.
    âąÂ    Although the listing and pre-arrival email stated that one unassigned parking space was included, parking was not accessible, causing a major inconvenience since I drove into town.
    âąÂ    Additionally, the concierge staff during the afternoon and evening hours were unprofessional, and the front desk served more as a social hub than a guest support area.
While the room itself matched the listing, the overall experience fell short of the expectations created by the listing.
false representation so disappointing