See all properties

Sleep Inn Matthews - Charlotte

2.5 star property

Choose dates to view prices

Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Lobby
Free daily buffet breakfast
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Sportsplex at Matthews
    ‪5 min drive‬
  • Place, SouthPark Mall
    ‪18 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Comfort Inn Matthews - Charlotte

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,027 reviews
The price is CHF 73
includes taxes & fees
16 Oct - 17 Oct
Comfort Inn Matthews - Charlotte

About this property

Sleep Inn Matthews - Charlotte

Suburban hotel with free breakfast and 24-hour front desk
This hotel features coffee/tea in a common area, a meeting room and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Sleep Inn Matthews - Charlotte. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • 14 minutes by car from Spectrum Center and 14 minutes from Queen City Quarter
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sleep Inn Matthews - Charlotte also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Matthews hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Reviews

Sleep Inn Matthews - Charlotte Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 310 out of 912 reviews
Rating 8 - Good. 271 out of 912 reviews
Rating 6 - Okay. 164 out of 912 reviews
Rating 4 - Poor. 92 out of 912 reviews
Rating 2 - Terrible. 75 out of 912 reviews

Reviews

4/10 Poor

douglas

Travelled with family
Disliked: Amenities, property conditions & facilities
Good price and location
Stayed 2 nights in Jun 2025

6/10 Okay

Gloria

Stayed 2 nights in Jun 2025

10/10 Excellent

John Patrick

Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

6/10 Okay

Lacey

Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

It was good. The hotel room needs to renovate their rooms. Bit it was clean and the staff was professional. I recommend family to stay there.
Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

John Patrick

Liked: Cleanliness, amenities, property conditions & facilities
I have to commend the staff at Sleep Inn. They were very courteous and responsive. The evening desk clerk, Jose was very helpful and courteous. The housekeeping and maintenance was very attentive and helpful as well. For instance upon arrival I noticed one of the lights wasn't working so I mentioned it to one the housekeeping staff and in less than 15 minutes the maintenance staff and resolved the problem quickly. Please convey my gratitude to the hardworking staff at Sleep Inn. Thank you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas J

Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a pretty safe, quiet and comfortable place to stay. Not to mention affordable and within my budget. Overall, it was a pleasant place to spend a couple of nights in.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful
Stayed 1 night in Jun 2025

2/10 Terrible

D'Ontay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Found 2 live German roaches in my room the night i checked in. Showed them to the front desk and the gentleman gave me another room. Woke up the next morning to a German roach in the bathroom. Showed it to the front desk and the lady said they didnt have a roach problem and that i brought them into the hotel. I go to the room and move the mattress and grabbed a sticky trap that the hotel had under it that was full of roaches and took it to the front desk. The lady said shes never seen it before. I told her it was behind the bed along with dust and trash. She walked away so i checked out
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Amenities
Ths staff was very courteous and helpful. The room was spacious, clean and ver comfortable. My stay was very pleasant one overall.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kevinn

Disliked: Cleanliness, property conditions & facilities
I didn't like having to kill roaches in my room.
Stayed 1 night in Jun 2025

6/10 Okay

ted

Liked: Amenities
Disliked: Cleanliness
The rooms were nice and organized.i didnt like that i got stereo tyoe by the PM
Stayed 1 night in Jun 2025

4/10 Poor

Gail

Liked: Cleanliness, staff & service

Disappointed

I used to stay here sometimes but the last time was 2 years ago. We loved the big clean rooms and the great breakfast. This time I had to ask for a different room because the first room on the 2nd floor had an odd odor. The replacement room was better. It was larger and cleaner. There was no outdoor space to sit. The pool is empty and there is no outdoor furniture except for a table chair combo in the back parking lot. Only one and someone was always sitting at it The front had no place to sit either. No benches. Breakfast was disappointing. The coffee tastes burnt. Both days the offering was round frozen egg patties an overcooked sausage patties and self serve waffles. One day there was yogurt available. Small mini muffins and mini cinnamon rolls, cereals and one bowl of apples and some variety of bread. Not as appetizing as it used to be. I won’t stay there again. There is also a new type of customer.
Stayed 2 nights in Jun 2025

4/10 Poor

Vicki

Travelled with family
Disliked: Amenities, property conditions & facilities
First of all, the pool wasn’t working and it’s advertised with the pool so that’s a big demerit right there! Secondly, the bathroom and sink area is very very small. And the light over the sink with the mirror, which is where most people put their makeup on and get ready for whatever event they’re going to had a light so dim, you could hardly see. The lights were covered with a plastic square slotted filter but both of them were so very dim you couldn’t even see if your face was clean or not. First night there I found a roach climbing on the wall of the bathroom where the toilet is. And the pocket door that went between the little sink area and where the toilet and stand up shower were STUCK halfway closed. So you had to put all your muscle behind it to open it all the way, or to close it all the way. Also, the handle on the shower door was completely disconnected on the bottom side which made it feel grungy and dirty. Very unhappy.
Stayed 3 nights in Jun 2025

8/10 Good

APRIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satff were friendly. Beds comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, room clean, some items in room not filled, no shampoo, or conditioner, some bugs in and around sink.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don’t mind looking at a dirty ceiling while laying on dingy white sheets and comforter, unfriendly breakfast person, I said Good morning multiple times and her only words were “don’t overfill waffle maker”. Shady people in parking lot not staying at hotel! If you don’t mind all this Thisis your place!
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Staff & service
I would not stay here again. I hate staying in a room that smells of cigarette smoke.
Stayed 1 night in Jun 2025