SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3.0 star property

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

View from property
Indoor pool
Buffet
Down duvets, pillow-top beds, desk, laptop workspace
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
7811 Gateway Ln, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

Hotel with free breakfast, near Great Wolf Lodge Water Park
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy offers 95 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature down duvets. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Concord Mills Spdwy. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by foot from Great Wolf Lodge Water Park and a 3-minute drive from Concord Mills
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. The business-friendly SpringHill Suites by Marriott Charlotte Concord Mills Spdwy also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Concord hotel is smoke free.

Guests are served a free full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 872 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Concord Mills Spdwy
SpringHill Suites Marriott Charlotte Spdwy Aparthotel
SpringHill Suites Marriott Charlotte Spdwy
SpringHill Suites riott Charl

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alexandria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Stayed 2 nights in Feb 2025

6/10 Okay

sharad

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Marquise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place clean,friendly,safe environment
Stayed 3 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
While very clean the room smelled of old musty smoke. I could tell it was 'old smoke' where the attempt to cover it had been made but once the smoke infiltrates, it's always there. Not likely recently smoked in. Otherwise, nice stay!
Stayed 1 night in Feb 2025

2/10 Terrible

Nikki

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was clogged couldn’t use the bathroom the aid brought a plunger but was told we had to plunge it !! Unacceptable
Stayed 1 night in Feb 2025

10/10 Excellent

Shalana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

DUANE

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mashinta

Liked: Cleanliness, staff & service, property conditions & facilities
An overnight stay that was ok. Woke up to no power due to an outage in the area.
Stayed 1 night in Jan 2025

8/10 Good

Ann

Stayed 1 night in Jan 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Willy, Dacula

Stayed 1 night in Jan 2025

6/10 Okay

Temitayo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros: The only thing I love about this hotel is its nearness to Texas Roadhouse & other restaurants. You can just walk across from the hotel. Cons: Staff is okay but could be better. After our 2nd night, we noticed the roof was leaking water in the bathroom and bedroom through the fire alarm (not safe). We told the office and guess what, the toilet in the room above us was plugged and was leaking through the roof of our bathroom & bedroom (poppy water). Unbelievable! Then we lost power and they don't have any generator for back up. Even after we switched rooms later, the next room was as bad, water just kept leaking out of the shower doors. No thank you.
Stayed 3 nights in Jan 2025

8/10 Good

Otniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was accesible and a lot things around it. We dint like that they don’t have a backup generator there was a power outage. No hot breakfast no light to get ready. Besides that everything else was smooth.
Stayed 1 night in Jan 2025

4/10 Poor

Jessica

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
The hotel is located amongst plenty other hotels right near Concord Mills. Plenty of shopping and food in walking distance. Right near iFly as well. There was a power outage the second day of my reservation and my toilet overflowed. I had to take a freezing shower and wait to use the restroom. The phone didn’t work. No compensation.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 2 nights in Dec 2024

10/10 Excellent

Martha

Liked: Staff & service, amenities, property conditions & facilities
Very good hotel. Nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Siedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place to stay near Charlotte. Only took about 20 minutes to get downtown. Staff was excellent and lots of restaurants near by.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudia

Stayed 1 night in Dec 2024