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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, pool loungers
Children’s play area – outdoor
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Hot tub
  • Gym

Explore the area

View in a map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Quail Hollow Club
    ‪11 min drive‬
  • Place, Carowinds Theme Park
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(8 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(29 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 47 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(23 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

7.6 out of 10
Good
(9 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Staybridge Suites Charlotte Ballantyne by IHG

Hotel with free breakfast, a quick walk to The Amp Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Staybridge Suites Charlotte Ballantyne by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Amp Ballantyne. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 1-minute drive from The Amp Ballantyne and 7 minutes from CSA OrthoCarolina Sportsplex
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Charlotte Ballantyne by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Charlotte Ballantyne by IHG. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1006 reviews
Rating 8 - Good. 216 out of 1006 reviews
Rating 6 - Okay. 96 out of 1006 reviews
Rating 4 - Poor. 42 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kydeesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suites are nice! The establishment overall was nice, down to the staff at check in/check out. I recommend staying here if you are looking for a home away from home :)
Stayed 2 nights in Jul 2025

6/10 Okay

Marquisha

Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and very pleasant. AC went out the first night, the fixed it very promptly. I was supposed to be compensated for the inconvenience however I still haven’t seen the refund.
Stayed 4 nights in Jul 2025

8/10 Good

val

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious and overall clean. One issue but they seem to intend to resolve and gave me a credit for it. Unfortunately the hot tub was down which was the reason I chose to stay but still enjoyed the stay. Staff was kind and breakfast was okay. Enjoyed Saturday breakfast more than Friday. I would stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Ronald

Stayed 2 nights in Jun 2025

10/10 Excellent

Remus

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
IT IS VERY NICE TO STAY IN THIS HOTEL FROM EVERY POINT OF WIEW . FOR OVER 15 YEARS, WHENEVER I COME TO CHARLOTTE I CHOOSE THIS HOTEL.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bebe

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room Excellent Service Courteous Service
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with comfortable beds and sofa bed. Staff was extremely kind and pleasant and breakfast was delicious. Would definitely stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Kenwanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home.

If your traveling with your family thus is the perfect hotel for you. They offer rooms with full kitchen with dishwasher, glass top stove refrigerator, granite table countertops for your children to enjoy a nice meal. The beds are spacious soft and clean. The bathrooms were exceptionally clean with Dove products which were a plesant suprise. This hotel offers FREE LAUNDRY SERVICE. I'm boy mom so it came in handy. I was suprised to know they also had HAPPY HOUR. If your on a buget which in this economy most of us are. Happy Hour is where you wanna be. The ensemble of crispy chicken wings, french fries with nacho cheese sauce various dipps for your wings, fountain drinks, juice all in an area suited for comfort and relaxation. The dining room leads out to a courtyard your whole family can enjoy Staybridge Ballantyne locatiin has an indoor pool, we havent been able to enjoy yet but I'll keep you posted with an update on our experience. Ive added photos, unfortunately i wasnt able to get Happy Hour. I was too busy eating.
Stayed 2 nights in Jun 2025

6/10 Okay

Leslie

Travelled with family, Business traveller
Liked: Staff & service
The staff was nice with the exception of the person at the desk when I checked out. The front person at checkin and the maintenance person were very friendly. The property needs to be to upgraded. The furniture was dirty. When I went to flip the cushion the other side was worse. There were brown spots on the walls.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and I love the hot tub
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Good enough

Went to visit family. The room is good for that sort of trip, but the room needs an upgrade. Clean but needs an upgrade.
Stayed 4 nights in Feb 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness
this place was nice and clean with a friendly staff Hot tub was broken while i was there and that was the reason that i pick this place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at this hotel was absolutely wonderful. Everybody was friendly nice from the front desk to the workers. The maintenance housekeeping I will definitely go again and Brittany was a sweetheart at the social.
Italian night this was the dinner or should I say the little bites at the social?
Breakfast
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with family
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alfreda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband enjoyed our stay at Staybridge Suites in Charlotte Ballantyne by IHG.
Stayed 3 nights in May 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property great, unfortunately for our family situation we prefer a door between the bedroom and sink are of the bathroom. Our room did not have that so was not as private, etc. when washing up, blowing drying hair, etc. Hot tub not working during visit, ugh!
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Stayed 3 nights in May 2025

8/10 Good

Joan R Perez

Travelled with family
Liked: Amenities
Good
Stayed 7 nights in May 2025

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very rude Hot tub not working Fridge not working rm 105 HVAC room with screaming noises all night grill area full of trash
Stayed 2 nights in May 2025

8/10 Good

Rudy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cooking of other guests. The smell was awful.
Stayed 2 nights in Mar 2025