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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub | 1 bedroom, desk, iron/ironing board, free WiFi
Exterior
1 bedroom, desk, iron/ironing board, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Chatham-Kent John D. Bradley Convention Centre
    ‪1 min walk‬
  • St. Clair College Capitol Theatre
    ‪3 min drive‬
  • Chatham-Kent Museum
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobil Access Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Mobil Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chatham South by IHG

Hotel in Chatham-Kent with free breakfast and 24-hour front desk
A restaurant, a microwave in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express & Suites Chatham South by IHG gets high marks from our customers. During your stay, you're just a quick walk from Chatham-Kent John D. Bradley Convention Centre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a business centre and a computer
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Chatham-Kent John D. Bradley Convention Centre and a 3-minute drive from St. Clair College Capitol Theatre
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Holiday Inn Express & Suites Chatham South by IHG also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Chatham-Kent hotel is smoke free.

Guests are served a free buffet breakfast daily.
Holiday Inn Express & Suites Chatham South by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from 14 March 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chatham South
Holiday Inn Express Hotel Chatham South
Holiday Inn Express Chatham South Hotel
Holiday Inn Express Suites Chatham South
Holiday Inn Express Chatham South Hotel
Holiday Inn Express Chatham South
Hotel Holiday Inn Express & Suites Chatham South Chatham-Kent
Chatham-Kent Holiday Inn Express & Suites Chatham South Hotel
Hotel Holiday Inn Express & Suites Chatham South
Holiday Inn Express & Suites Chatham South Chatham-Kent
Holiday Inn Express Suites Chatham South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Chatham South
Holiday Inn Express Suites Chatham South
Holiday Inn Express Suites Chatham South by IHG
Holiday Inn Express Suites Chatham South an IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 951 reviews
Rating 8 - Good. 339 out of 951 reviews
Rating 6 - Okay. 85 out of 951 reviews
Rating 4 - Poor. 36 out of 951 reviews
Rating 2 - Terrible. 26 out of 951 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel next to Match restaurant and the casino. Friendly staff, nice room and breakfast, some rooms being refurbished but didn't affect my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Vernell, Inkster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service
Great breakfast buffet. Friendly staff. Comfortable bed. Clean. Just outdated
Stayed 1 night in Mar 2025

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Liked: Staff & service
Disliked: Cleanliness, amenities
Under construction/renovations for a year, desperately needed as the place is "run down". Staff were AMAZING!! But room and halfway are dated and well worn
Stayed 1 night in Mar 2025

4/10 Poor

Jashank Yogesh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is under renovation, however current state is not per standard or rating. I had to change my room because of a musty smell, likely due to construction. Corridors and elevators were dirty. Furniture was dated. Wallpapers were peeling off and bath fan was crazy loud. Current room condition is below average to poor, and not worth the $200 per night paid. Felt like a cheap motel. Thankfully the bedding and sheets are clean and sleepable. The location is the only convinient thing. Breakfast was decent and staff were friendly. I would not return or recommend, until the renovation is complete and throughly reviewed by IHG or expedia.

10/10 Excellent

Brian, Crysler

Stayed 1 night in Mar 2025

8/10 Good

Jane

Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Staff & service, amenities
Convenient
Stayed 1 night in Mar 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Mar 2025

8/10 Good

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Shawn

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Amazing front desk and breakfast staff at this hotel. They actually had a table for celiac /gluten free options with dedicated toaster for the included breakfast! Highly recommend this hotel for celiacs. The hotel itself and rooms are a bit out-dated and run down and shabby. There appeared to be significant repairs or renovations going on. Overall a good experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Eunjung

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel was okay except on going hot water issues. I had hot water for 1 of 5 night there. One evening there was actually no water. Staff was excellent and friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

Kurt

Liked: Staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room door key wouldn’t work, stain on pillow, no hot water in entire building, wallpaper peeling off. Staff suggested to put swimsuit on and use the pool to clean!
Stayed 1 night in Feb 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is dishusting. Rotting walls and no hot water. Rooms are very outdated. I thought for the price the hotel would have been better.
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Keira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and staff extremely helpful and friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was a bit run down cause of the ceiling , the pillows were very soft and excellent breakfast options and staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Liked: Staff & service
Ease of check-in.
Stayed 1 night in Jan 2025

8/10 Good

Giordano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay as it was convenient, staff were friendly and the complimentary breakfast was actually really awesome and had so much to choose from. The lady working the breakfast shift was really nice - I enjoyed chatting with her.
Stayed 1 night in Dec 2024