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Serenity Stay

2.5 star property

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Photo gallery for Serenity Stay

Reception
Free daily buffet breakfast
Front of property
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Standard Single Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7017 Shallowford Rd, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪15 min walk‬
  • Place, Hickory Valley Golf Club
    ‪16 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, 1 King Bed, Smoking

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(52 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Mobility Accessible

Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Standard Double Room, 2 Queen Beds, Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Double Room, 2 Queen Beds, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Serenity Stay

Motel with free parking, near Hamilton Place Mall
This motel features a microwave in a common area, a seasonal outdoor pool and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a TV in a common area.
Serenity Stay offers 127 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
During your stay at Serenity Stay, you'll be within walking distance of Hamilton Place Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • Just a 3-minute drive from Hamilton Place Mall and a few minutes from Citizens' Cemetery
  • Cats and dogs welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Serenity Stay. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga motel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 15 March and close on 26 September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

La Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hamilton Place
Quinta Inn Chattanooga Hamilton Place
Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hotel Chattanooga
Chattanooga La Quinta
La Quinta Chattanooga
Quinta Inn Hamilton Place
Quinta Hamilton Place
Serenity Stay Motel
Serenity Stay Chattanooga
Serenity Stay Motel Chattanooga
Baymont by Wyndham Chattanooga Hamilton Place

Serenity Stay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 337 out of 696 reviews
Rating 8 - Good. 162 out of 696 reviews
Rating 6 - Okay. 103 out of 696 reviews
Rating 4 - Poor. 40 out of 696 reviews
Rating 2 - Terrible. 54 out of 696 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good for price. Only concern was the white van that pulled up and stopped behind my car and sat there while my daughter was getting something. Was a bit creepy. Otherwise stay was fine
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Dajana

Travelled with family
The room smelled like fish. Cigarette holes in the bedding. Dirty bathroom. Bugs on the floor. We didn’t even end up staying the night.
Stayed 1 night in Nov 2025

8/10 Good

PIETRO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Terrible breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Infiniti

Stayed 2 nights in Nov 2025

10/10 Excellent

Brittany

Stayed 1 night in Nov 2025

4/10 Poor

Stacey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest
Stayed 1 night in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great day here the staff is friendly. The breakfast is broad options. It’s always quiet and safe.
Stayed 2 nights in Oct 2025

4/10 Poor

Nichole

I knew I wasn't paying much for the room, so my expectations were low. I did feel like the room was clean enough, updated enough, and the bed was soft for a good night's sleep! I wasn't happy that their computer system booked me a smoking room, then charged me an extra $20 even though I had proof in an email that I reserved non-smoking. I usually would not make a big deal out of $20 but he room had a hair dryer bag, but no hair dryer, and even when I asked for a replacement they could not get me one. Also, the body wash, hand soap and shampoo were all out! And no re-fills during my stay were offered.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and just whatvi needed
Stayed 1 night in Oct 2025

4/10 Poor

Stephfon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Man who checked me in? Top teir, rest of the stay? Terrible. Smoking room? More like "we let you smoke cause we dont want to clean or keep up maintenance." Cobwebs, bodily fluids, mold in shower, clumps of long black hair [i am a man with short hair: couldnt have been mine.
Mold in shower
Cobwebs all around top of room
Hair on floor from past guest
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, decent room
Stayed 1 night in Oct 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 3 nights in Oct 2025

6/10 Okay

Luanne

Stayed 4 nights in Oct 2025

4/10 Poor

Gabrielle

Disliked: Cleanliness
The staff was polite but the room was dirty and did not have a pleasant smell. Toilet hasn’t been wiped down. There were hand prints on the walls. The floor behind the couch hadn’t been swept. Visible handprints on shiny surfaces in the bathroom and on the mini fridge. There was a disturbance outside my room around 2:30am in which the police were called. Also sounded like drag racing on the main road all night. The last two issues were no fault of the business but suffice it to say I got zero sleep that night. If you just need a place to crash, bring ear plugs and Clorox wipes.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Stayed 3 nights in Oct 2025

8/10 Good

Brett, Sunbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was above average but served a bit early for our liking. Hotel staff is all incredibly friendly and caring, some of the BEST we have encountered, evening front desk clerk Susan was very personable and helpful, as was the gentleman working the day shift at breakfast time. I would definitely stay here again if I was in this area in the future.
Stayed 2 nights in Oct 2025

2/10 Terrible

Selena

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We checked in and everything seemed fine. We spent the evening out and came back and went to bed around 10. At 11:30 I woke up and rolled over and saw something small moving on the bed around the pillow. I flipped on the light and there were 8 bedbugs on the bed and, when I shined by phone light toward the head of the bed between the mattress and headboard, there were several more coming out from under the fitted sheet onto the head of the bed and headboard. The room was INFESTED with bedbugs. We checked out immediately and put all our belongings in the dryer as soon as we got home and sprayed down our car with bedbug spray. Ended up with several welts from being bitten multiple times. We checked in at 5 and out at 11:30 PM and drove 5 hours home. Overall a bad experience. Would literally go anywhere but here.
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found empty condoms rapper on floor
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service, amenities
The room did not smell great but the biggest issue was you could hear every step of the room above us & it sounded like they were moving furniture around all night.
Stayed 1 night in Oct 2025

2/10 Terrible

Alyson

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a smell like paint thinner, there were stains across the white walls and all the paint in the bathroom was scuffed across the walls to a point of extreme. Upon check in, the front desk agent loudly announced the room number in a lobby full of people causing safety concerns, and then once I proceeded to my room the keys didn’t even work. After they were rekeyed, I went back and someone else was trying to get into my room. Immediately left and found a different hotel to stay at.
Stayed 1 night in Oct 2025