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Hampton Inn Cleveland, TN

2.5 star property

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Photo gallery for Hampton Inn Cleveland, TN

Terrace/patio
Exterior
Free daily buffet breakfast
Reception
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4355 Frontage Rd Nw, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪2 min walk‬
  • Place, Cleveland State Community College
    ‪17 min walk‬
  • Place, Bradley Square Mall
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 3

View all photos for Hearing Accessible King Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

Hearing Accessible King Room with Sofa Bed

  • Sleeps 5

King Room with Sofabed-Non-Smoking

  • Sleeps 3

King Room with Tub-Mobility Accessible/Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Queen Room with Two Queen Beds/ Hearing Accessible- Non- Smoking

  • Sleeps 5

Mobility Access King Room with Roll in Shower

  • Sleeps 3

Mobility Hearing Access Two Queen Room with Tub

  • Sleeps 5

King Room-Non-Smoking

  • Sleeps 3

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Exterior
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About this property

Hampton Inn Cleveland, TN

This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Hampton Inn Cleveland, TN offers 97 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Cleveland, TN. During your stay, you're just a quick walk from Cleveland Towne Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Steps from Cleveland Towne Center and a 3-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee
Hampton Inn Cleveland, TN offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn Cleveland, TN. Self parking is free.

This Cleveland hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 11:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Hampton Inn
Hampton Inn Cleveland
Hampton Inn Hotel Cleveland
Hampton Inn Cleveland Downtown Hotel Cleveland
Hampton Inn Cleveland Downtown Ohio
Hampton Inn Cleveland Hotel
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio
Hampton Inn Cleveland
Hampton Inn Cleveland, TN Hotel
Hampton Inn Cleveland, TN Cleveland
Hampton Inn Cleveland, TN Hotel Cleveland

Hampton Inn Cleveland, TN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 431 out of 674 reviews
Rating 8 - Good. 158 out of 674 reviews
Rating 6 - Okay. 43 out of 674 reviews
Rating 4 - Poor. 22 out of 674 reviews
Rating 2 - Terrible. 20 out of 674 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
I booked a room to sleep 5 adults. When I arrived I was given a room that slept 4. With no other option available, I was given a cot for the 5th adult. This is not what I paid for.
Stayed 1 night in Nov 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff at check in. Clean room, good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities
Customer service was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and Kim at the front desk was friendly and welcoming. Will definitely come again !
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu was limited but good. Parking area is well lit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Stayed 1 night in Oct 2025

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was good and the rooms clean. Staff were attentive and friendly
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Murry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Lauria

Liked: Staff & service
When we arrived, computer system had went down. Employee had to let us in our rooms each time. She was very friendly. I’m sure it was a lot on her to have to open everyone’s room each time. AC really wasn’t user friendly. Room seemed hot. No matter how low ac was turned down, it would cut off. I couldn’t get WiFi to work. But what really worked well was the breakfast. The person serving breakfast was the friendliest and did a great job with it all. So I’d say the breakfast was the best part. Both Kim and the person (I didn’t get her name) were superb! They deserve a raise!
Stayed 1 night in Oct 2025

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was clean, no keys to the rooms and check in was 45 minutes late.
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sue

Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stop.

Good hotel. Very friendly staff. Will be back.
Stayed 1 night in Sep 2025

6/10 Okay

Sheri

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Noisy

There was loud noise during the night beginning at 4:00 AM and continuing until about 6:00 AM coming from the room next door. I was told there was no one in that room, so I don't know what caused the noise. It kept us up the rest of the night.
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa, Johhnson City

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
After reading the reviews, we chose this hotel to stop. We are Hilton Honors members and have had good luck with these hotels in the past. The CSR was friendly upon check in but upon entering the hallway, the air conditioning was dripping and the carpet was soaked. We did report this to the front desk. The next morning, we went to breakfast and it was not as expected compared to other Hampton Inns. The selection was just ok. We looked forward to a good shower before hitting the road and the bottles in the shower were empty (shampoo and body wash). Upon checkout, I did express my disappointment to the CSR at the front desk but we were not offered points or discount… only.. “I’ll let the staff know for the next guest.” Really, am I not your current guest?
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was great. Breakfast was excellent. Bed was comfortable. Everything was clean. Overall, great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2025

8/10 Good

Mohammad

Stayed 2 nights in Jul 2025

10/10 Excellent

Joelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very personable and helpful :)
Stayed 3 nights in Jul 2025

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We werent able to check in until late 3pm. I asked for an early check in when i booked the room but they didnt have a room ready. BREAKFAST was good they had scrambled eggs, roasted potatoes, turkey sausages and waffles.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Amazing. Courteous, thoughtful, friendly, pleasant. Room and accommodation was awesome. Made for an enjoyable time.
Stayed 1 night in Jul 2025

8/10 Good

Lorine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Collette M., akron

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Cliff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 4 nights in Jun 2025