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Quality Inn Cleveland North

2.5 star property

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Photo gallery for Quality Inn Cleveland North

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Front of property
Lobby
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪5 min walk‬
  • Place, Cleveland State Community College
    ‪15 min walk‬
  • Place, Bradley Square Mall
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Upper Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen beds with Sofabeds ( Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

1 Queen beds with Sofabeds ( Upper Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non smoking (Upper floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non smoking (Upper floor)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Upper Floor)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Cleveland North

Hotel in Cleveland with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Quality Inn Cleveland North offers 58 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Cleveland North. During your stay, you're just a quick walk from Cleveland Towne Center. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 15-minute walk of Cleveland Towne Center and Cleveland State Community College
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn Cleveland North. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn Cleveland North.

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Cleveland North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 222 out of 613 reviews
Rating 8 - Good. 219 out of 613 reviews
Rating 6 - Okay. 98 out of 613 reviews
Rating 4 - Poor. 33 out of 613 reviews
Rating 2 - Terrible. 41 out of 613 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Stayed 1 night in Oct 2025

2/10 Terrible

ERIK

Stayed 2 nights in Jul 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Timothy

Disliked: Property conditions & facilities
Motel was alright, nothing special .
Stayed 3 nights in Oct 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Susanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin. Quick to check in and out with a good breakfast to eat there or even grab and go.
Stayed 1 night in Sep 2025

8/10 Good

Victoria C

Stayed 1 night in Jun 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet wouldnt flush as if drain was clogged. Had to get another room. Toilet in it was also very slow. I suspect it was a main line clog.
Stayed 1 night in Aug 2025

6/10 Okay

Tammy

Stayed 1 night in Aug 2025

4/10 Poor

Hailee

Disliked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dump

Very run down. Pool hours are awful. Looks like people live in the trees right beside the parking lot. Very little breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2025

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Travelled with partner
Liked: Staff & service
The room was very good and a good breakfast.
Stayed 1 night in Aug 2025

2/10 Terrible

Katrena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Ratings Are Deceiving

I do not know how you guys have as high a rating as you do because this motel needs severely updated. The room was clean but the wall plug-ins didn’t work, the handle fell off the shower, and the mattresses were extremely hard and uncomfortable. Then we had people trying to come in our room multiple times even in the middle of the night. There is no elevators so you have to walk up and down the stairs on the outside of the building. Their breakfast was nasty scrambled eggs was soaking in water, link sausages had zero flavor and the waffles would burn because the timer was set too long on the waffle maker. Nothing else was offered except cold cereal. The building stunk throughout and could have used some air freshener. The staff was nice and very considerate of the guest that is the only good thing I can say about this facility
Stayed 1 night in Aug 2025

10/10 Excellent

Gaymore

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Unpleasant smell when we arrived…beds were uncomfortable and building doesn’t look like it is well maintained. It was good for the price but when we stay longer than a day in this area we will stay elsewhere.
Stayed 6 nights in Jul 2025

6/10 Okay

Sabapathy

Stayed 1 night in Jul 2025

8/10 Good

Anirban

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 4 nights in Jul 2025

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Stayed 1 night in Jul 2025