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Best Western Atlantic Hotel

3.0 star property

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Photo gallery for Best Western Atlantic Hotel

Restaurant
Exterior
Restaurant
Standard Room, 1 Double Bed, Non Smoking | Bathroom | Shower, hair dryer, towels
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Brook Street, Off New Street, Chelmsford, England, CM1 1PP
  • Place, Chelmsford Cathedral
    ‪7 min walk‬
  • Place, Bond Street
    ‪7 min walk‬
  • Place, Riverside Ice and Leisure
    ‪8 min walk‬
  • Airport, London (STN-Stansted)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Executive Room, 1 King Bed, Non Smoking (Shower Only)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Best Western Atlantic Hotel

Along with a restaurant, this hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Weekly housekeeping is available.
Best Western Atlantic Hotel offers 62 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. This Chelmsford hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a weekly basis.

During your stay at Best Western Atlantic Hotel, you're just a quick walk from Chelmsford Cathedral. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Within a 10-minute walk of Chelmsford Cathedral and Riverside Leisure Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Best Western Atlantic Hotel also features room service (during limited hours) and a front desk safe. Free self parking is available.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Best Western Atlantic Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 11.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 18 February 2022 to 31 December 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.95 per person
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Atlantic Hotel Chelmsford

Best Western Atlantic Chelmsford

Best Western Atlantic Hotel

Best Atlantic Hotel Chelmsford

Best Western Atlantic Hotel Hotel

Best Western Atlantic Hotel Chelmsford

Best Western Atlantic Hotel Hotel Chelmsford

Best Western Atlantic Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 127 out of 379 reviews
Rating 8 - Good. 158 out of 379 reviews
Rating 6 - Okay. 57 out of 379 reviews
Rating 4 - Poor. 21 out of 379 reviews
Rating 2 - Terrible. 16 out of 379 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed for walking to city centre. Free car park. Stayed on a Friday night, it was very quiet. Friendly and helpful staff. Good breakfast.
Stayed 1 night in Feb 2022
Verified

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room with poor customer service.

I have stayed in a lot of different hotels in the last month, and if this is a 4 star hotel then the others were 7 or 8 star. The first room we were given hadn’t been cleaned properly with crisps on the chair. The bed sheets were torn and the mattress had dirt on it. We were moved to another room wish was slightly better so we stayed although my wife wanted to check out immediately. The bathroom in the second room looked good but the toilet didn’t flush well and the shower was very slippery. The following morning I was woken at 08.30 am and told I would have to use my car as they were going to put up scaffolding. I wasn’t impressed when I asked could it wait 30 minutes and was told no. I did park my car close to the hotel as children were playing football in the centre of the car park and didn’t want my car damaged. Not impressed I would not choose to return.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms, don't bother with breakfast.

Easy to find and pleasant enough, room was well appointed but the TV didn't have sound, we don't really use it so no bother. Bed was pretty big so very comfy and the bathroom was very nice. We paid for breakfast at nearly £18 for two i was expecting a decent choice. What we got was not very good at all, stone cold bacon, stone cold eggs and one stone cold hash brown. The beans were the only hot thing with the toast you cook yourself.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great staff but basic facilities

Staff were lovely and the check in and out were quick and efficient. Several things in the room did not work but comfortable bed. The breakfast wasn’t great. The staff, though were all extremely helpful and cheerful.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Achraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel proche centre ville. Personnel très accueillant. Je recommande !
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay, but staff very friendly and helpful and knew their stuff. Breakfast was vety good, toom very co.fortable and clean.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Nicola Jane

Liked: Staff & service, property conditions & facilities
Excellent location, short walk from station. Spacious room, very comfortable bed. Disappointed to find no fridge in the room & no glasses to drink from. The hot beverage selection was great but the bottles of water were very small.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Siu Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient place to stay with free parking . It’s even better if there was a lift. Room size is good.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great place to stay in Chelmsford, easy walk to the city centre and great parking. Friendly staff, excellent breakfast , would come back.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

Helpful staff and good location.

Friendly, helpful staff who helped us to find a quiet room. Good location - only 5 mins walk into town and a local Co-op opposite. The bed was comfortable. The only downside was the lack of air-conditioning and windows that would not open fully. Although a fan was provided, the room was still quite hot. A refrigerator in the room would also have been nice.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to the station and to the main High Street within about 5/10 min walk easy to access local amenities. Room was adequate all be it very stuff/close at night. Breakfast was poor, food was luke warm at best. The staff however on the whole helpful and polite. Location was good, although the hotel itself is over priced for what it is, it is in a good location and the executive rooms are adequate the standard rooms are just about passable old and tired and in desperate need to updating!!
Stayed 1 night in Sep 2021
Verified

8/10 Good

Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very easy to check in and out. Good sized bed and very comfortable. Slightly out from the centre but only a short walk. Ample on-site parking.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

I stay here a lot and the service is always good. Food is good, staff are always happy and helpful. I will always come back!
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre hotel with spacious, comfortable room

We stayed for two nights to allow us to explore Chelmsford and the surrounding area (RHS Hyde Hall & Essex Regimental Museum etc). The reception staff were very polite and helpful, but owing to the recent Covid restrictions the room did not get cleaned during our stay but I was able to obtain additional coffee, milk etc from reception. The room was spacious and comfortable and there were many spare spaces in the car park (which is always important to us). It is walking distance from the railway station and city centre. However, there is an extremely bad pot-hole located in the approach road to the car park (when exiting back on to New Road) and this in my opinion should be drawn to guests attention when leaving the hotel for the first time. Overall would certainly recommend it
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Mr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as you'd expect

All you would want in a hotel for a business trip. Nothing exceptionally good or poor. Restaurant better than average and restaurant staff very good.
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very large and comfortable and a well appointed room, the breakfast was plentiful but I was surprised how many items were 'shared surfaces' such as large jugs of juice with fiddly lids touched by all guests and even though signs to wear masks in the breakfast dining room several guests didn't and it was not enforced which seemed odd whilst having a self serve buffet style arrangement. I would also like to have seen hand sanitizer provided on the tables
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room. Very comfortable bed. 5 mins walk from city center. Sky TV
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly Service, great size room, clean, breakfast very good
Stayed 1 night in May 2021
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly Service, great size room, clean, breakfast very good
Stayed 1 night in May 2021
Verified

6/10 Okay

Paul

Disliked: Property conditions & facilities
Not worth the price charged
Stayed 1 night in May 2021
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Always a good stay here. Friendly and Polite. The rooms are spacious and clean with a huge bed and big tv. Good WiFi connection for working or streaming. Breakfast was COVID style takeaway but that will change once Covid is over. Happy Stay and will return
Stayed 2 nights in Apr 2021
Verified

6/10 Okay

Adam

Liked: Room comfort
Disliked: Property conditions & facilities

Adequate

I was allowed early check in after requesting but the rooms are extremely poor standard even after an apparent revamp. The carpets are dirty and marked, the heating broke and was freezing but they did give us a portable heater. There are no plugs near the bed so you can’t charge devices near and have to use ones by television. The shower is over the bath but you practically have to stand on the plug hole to get the shower which is impossible as the bath also is narrower at the end. The whole stay was rather disappointing. The only good thing was the beds and sheets were comfortable.
Stayed 2 nights in Apr 2021
Verified

4/10 Poor

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed and concerned...

Check in, and room as per the norm, friendly and professional. In saying that I cut my stay short by 1 day as I did not feel the hotel was managing Covid as per government guidelines. I came in to reception and found 15-20 B&M staff huddled in groups, squashed on the seating chatting and not adhering to the 2m rules. Most disappointing about this is the receptionist was not managing this, and asking them to stay apart. This raised concerns in my mind that if this was not being done correctly by Best Western, what else is not being adhered to. Working away from home, and staying in hotels in current climate is a priviledge, and as such should not be used as a social event. Room, reception and exit - thats it. Very disappointed...
Stayed 3 nights in Feb 2021
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!

My hotel of choice when working in Chelmsford. The people who work here are just fabulous!
Stayed 1 night in Jan 2021