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The Dial House

3.5 star property

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Photo gallery for The Dial House

Front of property
Creator video - submitted by Through Her Eyes Travel
Desk, iron/ironing board, free WiFi
Superior Double Room | Desk, iron/ironing board, free WiFi
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
High Street, Bourton-on-Water, Cheltenham, England, GL54 2AN
  • Place, Cotswold Motoring Museum
    ‪1 min walk‬
  • Place, Bourton Model Railway Exhibition
    ‪1 min walk‬
  • Place, The Model Village
    ‪3 min walk‬
  • Airport, Oxford (OXF)
    ‪56 min drive‬

Room options

View all photos for Deluxe Double Room

Desk, iron/ironing board, free WiFi

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Terrace/patio

Premium Double Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Miscellaneous
The Old New Inn
Cheltenham
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
4.8 out of 5, Exceptional, 285 reviews
The price is CHF 200
includes taxes & fees
25 May - 26 May
The Old New Inn

About this property

The Dial House

A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Dial House offers 14 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Cheltenham inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Dial House. During your stay, you're just a quick walk from River Windrush. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a terrace and coffee/tea in a common area
  • Steps from River Windrush and Bourton Model Railway Exhibition
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Dial House also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This 3.5-star Cheltenham inn is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10 AM.
The Dial House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10 AM for a fee: GBP 21.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Contactless check-out

Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 21.95 for adults and from GBP 12.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Dial House Cheltenham

Dial House Hotel Cheltenham

Dial House Inn Cheltenham

The Dial House Inn

The Dial House Cheltenham

The Dial House Inn Cheltenham

The Dial House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 275 reviews
Rating 8 - Good. 72 out of 275 reviews
Rating 6 - Okay. 20 out of 275 reviews
Rating 4 - Poor. 3 out of 275 reviews
Rating 2 - Terrible. 1 out of 275 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Stayed 1 night in Feb 2026

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
The staff were so friendly, room was spotless and beautiful, and food was absolutely outstanding. Location was spot on too. Loved it!
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed in a family room at the Dial in late January 2026. We found the room plenty big enough for us (a couple + one adult). The room was clean and comfortable. The bathroom was particularity nice with a large soaking tub. The hostess was very nice and helpful. We reserved the breakfast rate, and the breakfast was excellent. We would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The staff at the Dialhouse are over & above - friendly and efficient. Our room was gorgeous- it’s all full of character. We ate in the dining room and the food was delicious- I have allergies and they sorted me out beautifully. Over and above
Stayed 1 night in Jan 2026

10/10 Excellent

David, BARNET

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were polite and professional and the rooms were great. Fantastic location right on the high street. Will definitely go again.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay lovely building atmosphere staff food and drink thank you :)
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly efficient staff, wonderful service, great breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paula

Stayed 2 nights in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and wished we spent some more Time here. Very authentic cotswolds. We stayed in a family room two bedrooms great beds and lots of Space. Bathroom was Huge. Staff Super friendly and Breakfast was Brilliant. Highly recommend this hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Lucy-Anne

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Hotel was lovely and quirky - perfect location with parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

8/10 Good

Frances

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Parking was good The only thing I would say is I would of liked a bigger choice of beers/lagers But our stay was marvellous
Stayed 2 nights in Oct 2025

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel, wish I could have stayed longer. Great location and easy parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Dial House is the perfect place to stay in the Cotswolds. The town of Bourton-On-Water, is centrally located to so many villages. The Dial House is perfectly placed in Bourton. We stayed in a deluxe double and everything was wonderful. The shower took a bit of getting used to, but that was not a problem. The staff was perfect and the head man Scott could not have been nicer, more professional or more helpful. Great beds, good storage, good wi-fi and wonderful parking. I cannot recommend this hotel any more highly than I am. Wonderful and beyond our expectations. We didn’t do breakfast but our friends did and they raved about it. Look no further.
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and terrific service in an amazing location right in the middle of the village. Parking is a bonus
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service
The Garden room we had was very small! The bathroom tiny,
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice old place that you would be looking for in the country side of the UK but be aware .. no AC and that was disappointing since there was no mention of that in the description. In summary, high end cute place with no AC which I found surprising.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall pictures online is not what we received, rooms were very small, right next to the bar so was alot of noise, mould on sealent around bathroom, marks on walls and marks on carpet, then the expense of it all, the rooms are not worth the price we paid for them and no breakfast included in price either and price they charge is way overpriced. We paid £10 for a pot of tea which is shocking especially seeing as we were staying with them like at least give us a discount. Then £21.50 we was told breakfast was even though online I read it was £23 but either way again way overpriced when we went to another hotel up the road and paid £15 and got an amazing breakfast including drinks and cooked food and buffet. We wouldn't return. The only positive really is the free parking they have and the staff were all very nice and seemed helpful. But just feel it's abit of a tourist trap and they know they can over charge because they have good parking facilities and in a good location.
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Staff were really friendly and location was perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

YOSEF

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2025