Well located - Hotel and rooms are clean.
Rooms are spacious and clean. The bathroom is very well. The breakfast is very perfect. The staff very friendly.
The overall stay at Madras Grand was great. Itâs at a super convenient location in Egmore. 10 mins from the US Consulate.
Safe for women and solo travelers. Clean property.
Staff were polite and service was great, especially from Mr. Tausif at the reception. He was very helpful during our stay there.
The only thing that could be better about the hotel was the shower design which is open in the bathroom area and makes the entire bathroom floor wet. Shower should be in a separate space within the bathroom.
Buffet was good with the basic south and North Indian food options. Breakfast was not complimentary when I stayed and had to pay extra for the food. More number of food items could be included.
The checkout time of the hotel is 11 am and this should be extended to 12 pm like most other hotels.
The area around the hotel could be cleaner but otherwise, it was a good overall experience.
The room was dirty and had a smell, pillows with no covers, bedsheet not changed and dirty. The room was not ready until 2.30 pm even though checkin time was 1 pm.
Very disappointed experience.
My experience at The Madras Grand exceeded all my expectations. From the moment I arrived, I was welcomed with genuine warmth and professionalism. The staff went out of their way to ensure my stay was comfortable, and their attention to detail was impressive.
My room was impeccably clean, tastefully decorated, and offered all the conveniences I needed for a relaxed and productive stay.
One of the highlights was the food. They were fresh and delicious.
The hotel also deserves special mention for its efficient housekeeping, prompt room service, and courteous front-desk team. Everyoneâfrom the doorman to the managerâtreated is with sincere hospitality. Iâd visit them again.
Property was average, hotel reception staff were not very polite no warm welcome when we check in compared to many other hotels we stayed in that week commencing 12/05/25 .They needed more training about hospitality.