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Best Western Plus River Escape Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus River Escape Inn & Suites

Property amenity
Exterior
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Free daily full breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
248 WBI Drive, Dillsboro, NC, 28725
  • Place, Tuckasegee River
    ‪1 min walk‬
  • Place, Harrahs Cherokee Casino
    ‪23 min drive‬
  • Place, Great Smoky Mountains National Park
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

9.4 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

8.2 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(49 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Refrigerator & Microwave, River View

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Accessible, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, River View, Corner

Suite, 2 Queen Beds, River View, Corner | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, River View, Corner

9.4 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus River Escape Inn & Suites

Riverside hotel with free parking, in the vicinity of Southwestern Community College
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Dillsboro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus River Escape Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 9 minutes by car from Harris Regional Hospital and 10 minutes from Southwestern Community College
Best Western Plus River Escape Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Plus River Escape Inn & Suites. Free self parking is available.

This Dillsboro hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 650 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus River Escape
Best Western Plus River Escape Dillsboro
Best Western Plus River Escape Inn
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Best Western River Escape
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River Escape
Dillsboro Best Western
Best Western Dillsboro
Best Western Plus River Escape Inn And Suites
Best Western Plus River Escape Hotel Dillsboro
Best Western Plus River Escape Inn Suites
Plus River Escape & Suites
Best Western Plus River Escape Inn & Suites Hotel
Best Western Plus River Escape Inn & Suites Dillsboro
Best Western Plus River Escape Inn & Suites Hotel Dillsboro

Best Western Plus River Escape Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sausage overcooked. gravy and eggs were good
Stayed 1 night in Nov 2025

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, amenities
Room was clean and in good order. Breakfast was good and the breakfast manager looked after the guests well.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie, Sevierville

Liked: Cleanliness, amenities, property conditions & facilities
Clean and Quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
I LOVE staying @ this hotel! The building is absolutely gorgeous. The employees are always super helpful. And the complimentary hot breakfast is always wonferful!
Stayed 2 nights in Oct 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing view from our hotel room--the river behind us.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our room over looking the river. Nice staff and clean hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Mary

Stayed 1 night in Nov 2025

8/10 Good

Ulrike

Stayed 2 nights in Nov 2025

8/10 Good

Krystal

Travelled with group
The only thing I didn’t like is that the fridge wasn’t cleared out. Someone’s Stanley type cup was/is still in the fridge.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cristen

Stayed 1 night in Nov 2025

10/10 Excellent

Jose, Melbourne

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. The check-in process very efficient and quick. The staff was extremely friendly. The room was spacious and super clean. The bathroom was very clean and plenty of hot water with very good water pressure. The balcony overlooking the river was very relaxing, listening to the noise of the water flowing bye. The breakfast was plentiful with very good choices. The attendant at breakfast was very courteous and helpful. We definitely recommend for a good stay in the Sylva NC area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, off the beaten path location, close to Sylva, Franklin, Dilsboro. Clean room, friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay here. This will become a go-to place for us. Friendly staff, nice facility, comfortable bed and pillows. Breakfast was great, as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leonardo, Carrollton

Stayed 1 night in Oct 2025

8/10 Good

Coretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the river was amazing, beautiful and relaxing. Bed was clean and comfortable. We slept very well. Room was very spacious.
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel view with inside pool
Stayed 1 night in Oct 2025

10/10 Excellent

Tasaddooque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view was great
Stayed 1 night in Oct 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort
The issue is we have allergies to Dogs. We had to go through 3 rooms to find one we could tolerate. I say that since out of an abundance of concern, we bring an air purifier when we travel anymore. The last room smelled of dog, as did most of the hotel's common areas. We realize that smart pet owners do not register their pets and merely sneak them in.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people who work there are always so friendly and helpful. We always meet, and make friends with, other stayers when we’re there.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The room was very nice and the amenities were wonderful. We especially enjoyed sitting on the back deck overlooking the river. The breakfast was you’re very good. The staff appeared anxious, but this could be because they appeared shorthanded.
Stayed 1 night in Oct 2025