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Best Western Plus River Escape Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus River Escape Inn & Suites

Exterior
Exterior
Free daily full breakfast
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
248 WBI Drive, Dillsboro, NC, 28725
  • Place, Tuckasegee River
    ‪1 min walk‬
  • Place, Oaks Gallery
    ‪9 min walk‬
  • Place, Harrahs Cherokee Casino
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

9.4 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

8.0 out of 10
Very good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(49 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Refrigerator & Microwave, River View

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Accessible, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, River View, Corner

Suite, 2 Queen Beds, River View, Corner | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, River View, Corner

9.4 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus River Escape Inn & Suites

Riverside hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Dillsboro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus River Escape Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 9 minutes by car from Harris Regional Hospital and 10 minutes from Southwestern Community College
Best Western Plus River Escape Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Plus River Escape Inn & Suites. Free self parking is available.

This Dillsboro hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 650 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus River Escape
Best Western Plus River Escape Dillsboro
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Best Western Plus River Escape Inn & Suites Hotel Dillsboro

Best Western Plus River Escape Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1008 reviews
Rating 8 - Good. 198 out of 1008 reviews
Rating 6 - Okay. 58 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !!!! Perfect place for a relaxing family trip. The view of the river from the balcony and the outdoor lounge area was beautiful. Employees were friendly and hotel was clean and very welcoming atmosphere. We will definitely be returning next time we are in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area and hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the river balcony to sit on to watch the sunrise was relaxing
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Views of the River
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful But Terrible

It started out great—Adirondack chairs facing the river, fire pit, indoor pool and hot tub. However… it wasn’t with it. One, they didn’t allow early check-in despite almost no cars in parking lot. Two, it’s a pricey place compared to other options in the area. Three, and by far the worst part, is that after asking if I could checkout at noon, housekeeping knocked on my door at 9:30. That might not seem like a big deal. These things happen. I was irritated but let it go. Yet I asked myself, “Why would housekeeping knock that early? I have never seen that before, even if checking out at 11.” I told him that I had late checkout. He said sorry and walked away. I dozed off to sleep (got in at 4 am from poker at Cherokee). At 9:57, he knocked again. After I dozed off. What! Now I was angry and called front desk. They said they would handle it. I dozed off and a woman knocked at 10:50. When it comes to service and housekeeping, they are absolutely clueless. You will NOT sleep if you stay here! To make it even worse… The girl at the front desk said she would call me after talking to manager. I never received that phone call. The place looks nice but it’s expensive and they have the worst service I have seen in the area. And the hot rub is lukewarm.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly employees.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony over the river. beds excellent comfort and clean. The staff was great. It listed a jet tub and it wasn't however we didn't care.. everything else was perfect. We look forward to a return trip...
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Stayed 2 nights in Sep 2025

10/10 Excellent

pamela

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, we go out on the porch to watch the river rolling by. It's a quite stay with a great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely place to stay. Very nice employees
Stayed 2 nights in Sep 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Huaming

Stayed 1 night in Aug 2025

10/10 Excellent

Cassidy

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

River Hotel

It was secluded away from everything. Nice river running behind it. It has a really good continental breakfast. Clean maybe a bit over priced maybe 125.00- 150.00 a nite nice. And the staff was awesome.
Stayed 1 night in Aug 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel by the river
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place, mainly because of the river. Clean and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited park, but nice & clean facility. Kids loved the pool & we enjoyed watching the peaceful river.
Stayed 1 night in Aug 2025

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl trip

Great location and view- staff very friendly and breakfast both days was great.
Stayed 2 nights in Aug 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is fabulous, so beautiful with the river. Perfect for a relaxing stay, while the staff are polite, they seemed bored and not talkative. The property would be 5 star with more attention to customer service and being personable with guests. The food is okay but the woman working was very welcoming.
Stayed 2 nights in Aug 2025