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Microtel Inn & Suites by Wyndham Bryson City

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Bryson City

Lobby
Blackout curtains, cots/infant beds, rollaway beds, free WiFi
Blackout curtains, cots/infant beds, rollaway beds, free WiFi
Exterior
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
82 Songbird Forest Road, Bryson City, NC, 28713
  • Place, Tuckasegee River
    ‪18 min walk‬
  • Place, Great Smoky Mountains Railroad
    ‪2 min drive‬
  • Place, Smokey Mountain Trains Museum
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Accessible

Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Room, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(57 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(51 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Suite, 1 Queen Bed

8.8 out of 10
Excellent
(17 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Microtel Inn & Suites by Wyndham Bryson City

Hotel with a 24-hour front desk, near Great Smoky Mountains Railroad
Along with a business centre, this hotel has conference space and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and camper van/bus/lorry parking are on-site.
Microtel Inn & Suites by Wyndham Bryson City offers 59 air-conditioned accommodations with a hairdryer and blackout curtains. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

This Bryson City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided on a daily basis.

Microtel Inn & Suites by Wyndham Bryson City's great location gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Enjoy features like free WiFi in public areas, plus a business centre and laundry facilities.
  • Free WiFi and wired Internet
  • Amenities include a business centre, conference space and laundry facilities
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Great Smoky Mountains Railroad and 8 minutes from Great Smoky Mountains National Park
  • Pets welcome for a fee (restrictions apply)
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 11 square feet (0 square metres) and includes conference space. Microtel Inn & Suites by Wyndham Bryson City also features laundry facilities, camper van/bus/lorry parking, and a lift. You'll have access to the health club at a partner property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 11 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 45.00 per pet, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are available for USD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Microtel Inn Bryson City
Microtel Inn Wyndham Bryson City
Microtel Inn Wyndham Hotel Bryson City
Microtel Inn & Suites Bryson City Hotel Bryson City
Microtel Inn And Suites Bryson City
Microtel Inn Wyndham Bryson City Hotel
Microtel Inn And Suites Bryson City
Microtel Inn Suites by Wyndham Bryson City
Microtel Wyndham Bryson City
Microtel Inn & Suites by Wyndham Bryson City Hotel
Microtel Inn & Suites by Wyndham Bryson City Bryson City
Microtel Inn & Suites by Wyndham Bryson City Hotel Bryson City

Microtel Inn & Suites by Wyndham Bryson City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient, easy access to our scheduled events.
Stayed 1 night in Oct 2025

8/10 Good

Tim

Travelled with family
Nice rooms and close to attractions
Stayed 3 nights in Oct 2025

4/10 Poor

Arlene

Disliked: Cleanliness, staff & service
We never stayed at the hotel. We were in a hurry and needed to get to a tour so after check-in we had to leave. We did go up to the room. We saw that the toilet was very dirty. I have pictures. But worse, where were the smells of cleaning products, very overpowering and made my friend quite ill. We did not return to the hotel on Saturday, we only use the bathroom once. On Sunday, as soon as we were done with our hike, I went back and explained to Holly at the front desk that we had to leave because The chemical smells were making my friend ill. I told her we had to use the bathroom but had not used the bed or anything else in the room. We checked out around 12:30 or so. I said that ideally of course I would like my second night stay money to be refunded, but that I would be happy with a $100 refund. Holly told me that the manager would be in charge of that decision, Jessica. No one ever called me and we are still traveling at this time. I would never recommend staying at your hotel. I don’t think it’s reasonable or fair that I am not getting at least a partial refund.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracie

Travelled with family, Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again! Fantastic staff member who checked us in!!
Stayed 1 night in Oct 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Sep 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers at the front desk are always so kind.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent air conditioner not working properly and first room. They moved us to another. Everything was great. All the employees were working hard. Everything was great thank you so much.
Stayed 2 nights in Sep 2025

4/10 Poor

Deborah, Inman

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don't normally complain or even write reviews, but because our stay had an extreme amount of issues, I felt a responsibility to warn others. I highly discourage anyone from staying at this hotel. The amount of issues caused this to be one of the worst experiences I've ever had at a hotel. Let me start with the positive...the staff was kind and professional. Now for the bad... The elevator felt like a bronco coming out of the shoot every time we were on it. The toilet in our room had heavy stains that caused it to look / feel dirty. The microwave had food crumbs and dried cheese sauce inside. The clock was set wrong by about 7 hours. And best of all, there was feces smeared on the bathroom doorframe. I was there with family, so there were two other rooms in play for our group - they're rooms had dirty microwaves and clocks off by hours as well. The clock might seem trivial, but little things like that matter, and they need to be set correctly. The continental breakfast only offered coffee. There was a milk carafe with the cereal, so I guess you could get a cup of milk from that, but there was no water or juice of any kind offered. The yogurt and the coffee creamer were both out-of date. The stairwell closest to our rooms was "not in use," so in the event of an emergency exit, that didn't feel safe at all. We shared our issues and concerns respectfully with the staff, and they were kind in hearing us out. but I highly recommend NOT booking here.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebekah

Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities
Very clean. Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Delmar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Nice Only issue was microwave did not work and min fridge was wobbly and noise keeping us awake
Stayed 2 nights in Sep 2025

6/10 Okay

Chris

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
We had to turn off the air conditioner to sleep. It was horribly loud. Had I known that earlier I would have asked for a different room. A toaster without a setting for bagels? Really? Then why have bagels? The coffee was good. Would have been nice if there was some juice...
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay for our motorcycle trip
Stayed 3 nights in Sep 2025

10/10 Excellent

Suellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was reasonably priced, clean, and staff was great. We did go on a weekend where we knew there would not be a whole lot of people so I cannot say what it's like during peak times.
Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about this property except the elevator was broken the whole time we were there.
Stayed 3 nights in Sep 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A good hub for exploring the southern parts of Great Smoky Mountain National Park and surrounding area. The property can accommodate campers and trailers.
Stayed 1 night in Sep 2025

10/10 Excellent

Liliana

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff,
Stayed 1 night in Sep 2025

10/10 Excellent

Lili

Stayed 1 night in Sep 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the amenities were great I loved the fact they had fresh lemon water every morning the place was very clean and organized I highly recommend this hotel if your visiting for the casino
Stayed 1 night in Aug 2025

10/10 Excellent

Guru Raghavendra, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Juice

Nice clean hotel but for what you pay you would expect a little better breakfast and juice
Stayed 1 night in Aug 2025