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The Terrace at Lake Junaluska

3.5 star property

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Chapel
Premium bedding, blackout curtains, soundproofing, iron/ironing board
Restaurant
Property grounds
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
689 North Lakeshore Drive, Lake Junaluska, NC, 28745
  • Place, Lake Junaluska Conference and Retreat Center
    ‪13 min walk‬
  • Place, Lake Junaluska Golf Course
    ‪3 min drive‬
  • Place, Blue Ridge Health - Haywood
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Lakeside

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Lakeside (2nd Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Northside)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lakeside

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Northside)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Terrace at Lake Junaluska

Family-friendly hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a 24-hour fitness centre and outdoor tennis courts. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
The Terrace at Lake Junaluska's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Junaluska Conference and Retreat Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Take a swim in the seasonal outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a lifeguard on-site, tour or ticket assistance and luggage storage
  • On-site recreation includes 6 outdoor tennis courts, a 24-hour gym and mini golf
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes on foot from Lake Junaluska Conference and Retreat Center and a 3-minute drive from Lake Junaluska Golf Course
The Terrace at Lake Junaluska offers its guests a full-service spa, outdoor tennis courts, and a 24-hour fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A seasonal outdoor pool, a library, and a terrace are also featured at the family-friendly The Terrace at Lake Junaluska. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Lake Junaluska hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Terrace Hotel Dining Room – On-site buffet restaurant.
Gifts and Grounds – On-site coffee shop. Open selected days.
Crepes & Custard – On-site café. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe

Restaurants on site

  • Crepes & Custard
  • Gifts and Grounds
  • Terrace Hotel Dining Room

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 6 outdoor tennis courts
  • Basketball
  • Boat tours
  • Canoeing
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Lifeguards on site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 7.0 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Terrace Lake Junaluska Hotel
Terrace Lake Junaluska
The Terrace at Lake Junaluska Hotel
The Terrace at Lake Junaluska Lake Junaluska
The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 445 reviews
Rating 8 - Good. 99 out of 445 reviews
Rating 6 - Okay. 41 out of 445 reviews
Rating 4 - Poor. 20 out of 445 reviews
Rating 2 - Terrible. 16 out of 445 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Timothy

Disliked: Cleanliness
Pillows were not comfortable. Bed sheets were wrinkled and had stains on them. I wonder if they were changed prior to my stay.
Stayed 1 night in Oct 2025

8/10 Good

Mark

all was ok
Stayed 1 night in Oct 2025

8/10 Good

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

BRANDON, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Highlights were the location and the breakfast - loved this place and hope to return!
Stayed 4 nights in Oct 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk in shower and BR very clean as was the room. Always prefer no carpet so happy with that. The grounds around the hotel and lake were beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dated but was still a great hotel. The area around the hotel was serene and peaceful! We will return!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint lake community, beautiful!
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night on a family trip to the mountains. We had 5 rooms. The lake view is spectacular! Rooms were spacious enough - get a king bed if not sold out; the doubles are somewhat tight for two people! Check in was easy, staff was friendly. Lobby nice & clean & great seating areas. We had ample parking for a large van and a large SUV. Water pressure could use some work and a deep clean might be needed but overall it was fine for a night.
Lake view
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service
Rooms were small and had outdated furniture. Nice staff. Property was on a very quite, beautiful lake with excellent walking path.
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Day Stay

Need more and convenient parking. Breakfast was very good.
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Staff & service
Room had a musty smell decor is older and needs refresh
Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were very friendly during our stay. The hotel itself feels stuck in the 90s/early 00s, however the dining room (floor 3) seemed to be more modern. Room was very musty smelling throughout the stay and we got a noise complaint because our kids were laughing and playing as we were unpacking at 5pm. That may just be because the average age of guests skewed heavily toward the older crowd. Both nights the elevator area smelled like marijuana and we had to put a towel under the door - we did let the front desk know. The coffee shop across the street was very nice and the playground was great for our kids to kill some time before the wedding we were attending. Breakfast was good and had many options.
Stayed 2 nights in Oct 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake views Good breakfast Quite nights
Stayed 2 nights in Oct 2025

8/10 Good

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Welcoming staff . Beautiful areas surrounding the venue . Great breakfast options . Beautiful lounging areas . Updating in a few areas of building . More needs to be done . But would stay again
Stayed 2 nights in Oct 2025

6/10 Okay

TERRY

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Rooms are small and without amenities. Not comfortable..poor seating options inside the tight room. Bathroom is way too small and did not like the sink located outside the bathroom. Felt more like a dormitory than actual "Inn" and felt truly like it was 'off season'. Very out dated room decor and sheets were a wrinkled mess even before sleeping. Not enough hangers. air conditioning was inconsistent temperature control. Windows were dirty and sad not to have clear vision to enjoy the lake view. the Inn entrance porte couchere is ridiculously large and dark (not inviting at all) theres limited parking. The large ''gathering" room seemed lovely .... the dining area is very utilitarian and cafeteria like. lacking ambience. .... fine for conventions but not what I would call an Inn. I think I misjudged or this is misrepresented in its ad outreach. the lake was lovely.
Stayed 4 nights in Oct 2025

6/10 Okay

Jody

Disliked: Staff & service
Hotel was fine but really no better than a Motel 6 or other road side place to stay. The lake is pretty but way smaller than the website implies. Check-in staff had no suggestions of things to do or places to eat, didn't show how to get to our room & was generally unhelpful. Restaurant in site & gift shops were all closed, patio chairs were dirty & filled with cobwebs. Various places needed painting & just an overall feeling of a tired, old building. We weren't there for a spiritual retreat & so felt out of place with all the religious symbols, prayer request boxes & the signs saying that there was no alcohol allowed - not because of county laws but because it is bad for your body. I don't need to be judged by my hotel & I certainly felt that way.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel. Would go there again. Beautiful view of the lake. Very helpful front desk.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom could have been cleaned better. The baseboards were dirty and the shower needed a better cleaning. But the beds were very clean and the room itself was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ajesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, friendly staff, cozy room, perfect calming stay !
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Mubeen, Cherry Hill

Stayed 2 nights in Aug 2025

10/10 Excellent

david

Stayed 1 night in Sep 2025