6/10 Satisfaisant
betsy z.
23 juin 2025
Les points forts : Propreté
Lovely apartment, difficult check-in
The apartment was clean, comfortable, and convenient. No complaints at all. However, check in was a problem. The code that we were given did not work, and I could not contact the host because she did not give me her contact information. Meanwhile, our friends were waiting dinner for us (crab!!!). I finally managed to contact the cleaner of the apartment, and she gave me the cleaners' code to get in. We returned to the apt, only to find that it was occupied! Thank goodness they were not there at the time. We went back to our friends' home and had dinner. The host then contacted me and stated that the people who were supposed to check into the upstairs apt got into ours instead. This concerned me and made me wonder if both apts had the same code. The host stated that we could move into the upstairs apartment, but by then it was too late and we stayed with our friends. The next day, the host sent me a new code. We went back to the apt, but the code did not work, so I used the clearner code. Just out of curiosity, I tried the code on the upstairs apt and it worked. This was disturbing to say the least. Finally the host came to the apt, changed the code,tested it to make sure that it worked, and assured me that it was a unique code. The host agreed to refund the cost of the first night, which I was grateful for. My advice is to make sure you have the host's contact information on hand in case of problems.
betsy z.
Séjour de 3 nuits en juin 2025