See all properties

Crabwall Manor Hotel & Spa

3.0 star property

Choose dates to view prices

Photo gallery for Crabwall Manor Hotel & Spa

Indoor pool, pool loungers
Gym
Lounge
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Place, University of Chester
    ‪4 min drive‬
  • Place, Countess of Chester Hospital
    ‪5 min drive‬
  • Place, Chester Zoo
    ‪6 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪37 min drive‬

Room options

Junior Suite

  • Sleeps 2

View all photos for Classic Double or Twin Room, 1 Bedroom

Classic Double or Twin Room, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Classic Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • Garden view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Junior Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Classic Single Room

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Master Suite

Master Suite | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Master Suite

  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Family Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Classic Double or Twin Room, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Classic Double or Twin Room, 1 Bedroom

  • Sleeps 2

View all photos for Superior Double or Twin Room, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 2

Master Suite

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Suite With Double Bed And View-Non-Smoking

  • Sleeps 2

Similar properties

Exterior
The Mill Hotel & Spa
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.4 out of 5, Excellent, 2,112 reviews
The price is CHF 85
includes taxes & fees
8 Mar - 9 Mar
The Mill Hotel & Spa

About this property

Crabwall Manor Hotel & Spa

A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Crabwall Manor Hotel & Spa offers 48 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Crabwall Manor Hotel & Spa. During your stay, you'll be close to Chester Zoo. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, facials or body wraps at Espa
  • Amenities include meeting rooms, a conference centre and multilingual staff
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 5 minutes by car from Chester City Walls and 6 minutes from Chester Racecourse
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crabwall Manor Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a sauna, and spa services are also featured at the business-friendly Crabwall Manor Hotel & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Crabwall Manor Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 for adults and from GBP 12 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa

Crabwall Manor Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Tommy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room was clean and well presented, great gym
Stayed 1 night in Nov 2025

8/10 Good

Anne

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Ross

Stayed 1 night in Nov 2025

10/10 Excellent

Gareth

Stayed 1 night in Nov 2025

4/10 Poor

Vera

Liked: Cleanliness
Disliked: Amenities
When we arrived there was only a hand towel in the bathroom, also a ight bulb had gone so very dark in the room. We couldn't ring reception, so had to walk down there. THe first two issues were rectified quickly, but the only answer got regarding the phone was that someone must have borrowed it and they would look into it. Also had to move furniture to plug in the hairdryer and see ourselves in the mirror. TV took 10 mins to warm up. Seating in restaurant was awful - very low compared to the tables. Also disappointing menu including a Quattro Fromagio pizza with only 3 cheeses - one was Edam - not a typical pizza cheese. Sadly the place needs some TLC and better management. OK if you get a cheap deal to stay there.
Stayed 1 night in Oct 2025

4/10 Poor

Emma

Liked: Cleanliness
Disliked: Amenities
On arrival to reception we over heard a complaint that wasnt being handled discreetly and sounded like it hadnt been dealt with properly. The room was ok but it was cold. On returning back from an evening out we fou d the room still cold, no heating, the door handle on the inside was held on by 1 screw, and the bed lock holding the two beds together broken. I teied calling reception with no response. Wrnt diwn to reception to find a note saying night porter away from.desk use radio for attention. There was no instructions to use the radio. Night porter could only offer a small heater as fully booked which had to be left on all.night to keep the room warm which it wasnt designed to do. No offer of extra bedding. Spoke to the manager next morning who was professinal and dealt with the complaint as she should taking notes and apologising. On the plus side ahower was hit and breakfast ok but the standard of ths hotel needs to be better with some maintenance updating to fix some quite dangerous pdoblems
Stayed 1 night in Nov 2025

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Emma

Disliked: Property conditions & facilities
Check in was good. Room spacious but very tired but comfortable Although it appeared clean it was grubby. Stained carpets, cracked window, mould around bath
Stayed 2 nights in Nov 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
The room was clean, staff very friendly and helpful. I had room 7, not much of a view from window though, it looked straight out at the air vent for the kitchen so occasionally had cooking smells wafting into the room, other than that a pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable, spacious and welcoming
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
Room spotless except for the damaged waste bin in bathroom. Room spacious and tastefully decorated. Bed very comfortable. Loved the large bath. Enjoyed breakfast. Great selection. The only issue we had was poor lighting.
Stayed 1 night in Nov 2025

6/10 Okay

Amlyn

Disliked: Cleanliness, amenities
The staff were fine. However the property was in great need of attention. Furniture in room was ripped, water tepid, property generally in need of a thorough cleaning. Property has great potential but needs attention for it to realise that potential.
Stayed 1 night in Nov 2025

10/10 Excellent

LAURA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful building. Lovely friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms and spa excellent. Food very good Service in restaurant a little disappointing. Young Indian girl was reluctant to seat 4 of us together. Then we were missing a table setting and then she filled our water glasses with a degree of impatience, spilling water on the table .
Stayed 1 night in Nov 2025

10/10 Excellent

Karl

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Lucy

Disliked: Cleanliness, amenities, property conditions & facilities
Room was shabby and in need of repainting and re carpeting, the walls and ceilings were so thin you could hear everyone moving around throughout the night- I could even hear bedsprings from the room above. Spa was ok but again in need of some tlc. Nowhere near worth the £170/night
Stayed 1 night in Oct 2025

6/10 Okay

Sam

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor value for money, tired and things falling apart. People were nice and you could see it was a nice place once upon a time.
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faulty Towers at Crabwall Manor

Faulty Towers springs to mind. Poor service, very unclean, stains on bed linen, damp on walls, feisty smell. Tried to book into the empty restaurant, only to be told that there was a 2 x hour wait. I had to drive into Chester to get food. Breakfast is as like a game of hide and seek to find the cooked food option. When complained I was given a better room but once again the furniture looked like it was out of a second hand shop and had no padding and the chair in the room was filthy. An absolute disgrace, please avoid at all costs!
Stayed 1 night in Oct 2025

6/10 Okay

Gavin

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
First impressions room was very spacious. On closer inspection found mould on bathroom ceiling and tiling around shower dirty. Wifi in our room was hit and miss which was a bit of disappointment for the kids. Beds were comfy and we all slept well. Breakfast room was very dated and our table was wobbly, tables and chairs need renewing in my opinion. Overall though non of my niggles impacted our stay.
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel with spacious room. The spa and gym need updating. Unfortunately the service was generally poor. The staff are not very well trained and don’t offer to look into anything if they don’t know the answer. More specific training and general customer service training would help to improve the service.
Stayed 1 night in Oct 2025

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel/health spa was well maintained and clean. The staff seemed stressed which reflected in the approach to guests. The unfortunately was right next to a fire door to the corridor to where our room was, it banged all night with other guests that where shouting and letting the fire door dang shut. So a good night's sleep didn't happen.
Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice venue, gym a little tired but I understand new equipment is on its way. Service in the restaurant and bar was poor. Multiple people waiting 15+mins to pay for their meal or order drinks. I gave up waiting and went to the bar. I was kept up till midnight by a group socialising under my room. Then building work began at about 1am in the room below mine. Impossible to sleep through so went to reception ask for it to stop or to be moved to a different room. This was not an option so I went and asked the workmen to stop. I will not be back.
Stayed 1 night in Oct 2025