See all properties

Grosvenor Pulford Hotel & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Reception
Superior Double Room | 1 bedroom, hypo-allergenic bedding, desk, blackout curtains
Indoor pool
Exterior

Popular amenities

  • Hot tub
  • Air conditioning

Explore the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Chester Racecourse
    ‪10 min drive‬
  • Chester Cathedral
    ‪10 min drive‬
  • Chester City Walls
    ‪11 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(21 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Executive Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Deluxe Quadruple Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Family Room

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Executive Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

View all photos for Family Deluxe Plus

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Family Deluxe Plus

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Economy Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior King Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spiral Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Deluxe Spiral Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Deluxe Family Room

  • Sleeps 2
  • 1 Single Bed and 1 King Bed

View all photos for Executive Family Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Executive Family Room

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Four Poster Superior King Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Four Poster Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Executive Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Plus Room

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Executive Double Plus Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool

DoubleTree by Hilton Hotel and Spa Chester

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1005)
The price is CHF 121
for 1 room
includes taxes & fees
7 Aug - 8 Aug
DoubleTree by Hilton Hotel and Spa Chester

About this property

Grosvenor Pulford Hotel & Spa

Hotel in Chester with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and complimentary slippers. LCD televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grosvenor Pulford Hotel & Spa. During your stay, you'll be close to Chester Racecourse. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy British cuisine while dining at Palm Court Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, aromatherapy or body treatments at Spa By Kasia
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Chester Racecourse and 10 minutes from Chester City Walls
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Palm Court Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1005 reviews
Rating 8 - Good. 215 out of 1005 reviews
Rating 6 - Okay. 72 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Amit

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall, we have a good stay. Lots of free on site parking. Check in was easy but the room was quite far with lots of up and down stairs). The room itself was fine, nice to have snacks. Could have been a bit cleaner and the TV was tiny. The bathroom was good but the shower screen is too small so water would drip outside of the bathtub onto the floor. Breakfast was generally good with a reasonable variety of options. We enjoyed the pool, steam, sauna and jacuzzi but were disappointed to find out that children's times are severely restricted (this is only mentioned in the small print on the website and in an email sent a few days prior to the visit which leaves no time to consider alternative options). There was a wedding daily at the hotel but this didn't impact us as weddings are hosted in another part of the hotel. Overall, a good stay but there were a few areas that could have been improved.
Stayed 3 nights in Apr 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Louise

Stayed 1 night in Apr 2025

10/10 Excellent

Ian, Red Lodge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed in the hotel for one night on Easter Sunday with dinner, bed and breakfast. The room was only the standard category, but was very spacious and had excellent amenities. The rainforest shower was particularly good. One thing I would say is the walls are quite thin so you can hear noises in adjoining rooms. The restaurant was very nice and on a Sunday evening they offer a carvery, with very few alternatives (on fish dish; two vegetarian) I really enjoyed the recovery, however, my partner would’ve liked to have had something from the normal menu. Breakfast was also excellent, although I do find it a bit of a liberty when a four star hotel, which is already charging premium prices, charges extra for non-buffet dishes (such as eggs Benedict) The pool and sauna area was excellent and I also used the gym which was very good. We particularly liked the outside garden area where you could sit after using the facilities, this is really nice when the sun is out. All in all, it was lovely and we will definitely stay at the hotel again when we are in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spa and gardens. Staff very friendly and room lovely. Enjoyed our stay very much, would definitely come again.
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay Half Board

Booked last minute for an impromptu birthday treat. Hotel were very accommodating, ensuring we got served food even though we arrived after last orders had been taken. Food arrived promptly and was delicious. Breakfast was excellent with plenty of choices in both the contintal and cooked options. The only downside was having to walk past toilets, which were really smelly, to get to and from our room. Smell had gone by morning after the cleaners arrived so didnt overly spoil an otherwise excellent stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum and daughter break

Lovely hotel with beautiful grounds and gorgeous pool and spa area which was quieter in the evening. The staff were all very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real treat !

After a warm welcome on reception, we went to our split level family room - it was spotlessly clean & luxurious. Fridge, coffee machine, massive bath & rain shower. We had breakfast in the exotic Palm Court Brasserie. Delicious & excellent service. There are specific times for children's swims in the pool, so check these on the website. We went for a swim after breakfast which was a great way to round off our stay ... only wish we were there longer ! Highly recommended !
Stayed 1 night in Apr 2025

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities

Unable to use spa after check out time

Very clean, comfortable and pretty hotel. However we did not actually get to use the spa as its only accessible until you check out which was not clear on the hotel.com site nor were we informed about when we checked in. Very annoying as we'd planned in time for a swim after breakfast so worth baring in mind before booking.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

10/10 stay

Lovely and welcoming hotel. The staff were friendly and very helpful. If I am ever travelling near there again, I would definitely want to stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Stayed 1 night in Apr 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice nights stay

Great hotel 10 min from Chester centre friendly staff, good spa nice pool and sauna had dinner and breakfast both really good. Family room ideal only gripe would be the check in was spot on 3 o’clock had to wait a bit, did not put us off 2 adults 2 grandchildren would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely 2 days break, good food , spa facilities very good, staff very pleasant
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel with a nice large family room providing plenty of space and comfort. All the staff were great and very approachable.
Stayed 1 night in Apr 2025

8/10 Good

rebecca

Travelled with family
Stayed 1 night in Apr 2025

8/10 Good

Sean

Stayed 2 nights in Apr 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Lovely hotel, reception staff were very welcoming and explained everything clearly. Decor of reception was gorgeous. Our room was on the ground floor. Classic room which was a comfortable size. Bathroom clean & well appointed with a great shower over the bath, having the controls away from the tap/shower end is very helpful. Lovely decor in the room although the small bed lights got in the way of the pillows. Hospitality tray well stocked but no fridge. I had a massage in the spa which was amazing, Megan was great. We enjoyed the pool area and the spa gardens. We had dinner in both restaurants. The Palm restaurant served a carvery on Sunday which was delicious although the service could have been better, we were left for long periods. The second night we dined in The Nelson, service was good and food was lovely. We had breakfast both days in house which was good with plenty of choice. This was a lovely stay, the hotel is in a beautiful setting which we enjoyed as the weather had been good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard, Blackburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. My wife and I really enjoyed our 3 night stay. The only downside: service in bar and restaurant a little bit slow. Nothing to worry about though. We’d stop there again.
Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located just off the main routes around Chester and perfect if you want to be outide of the centre. The hotel is clean, well maintained with plenty of parking. There are 2 restaurants to choose from and both were open on Sunday evening. I booked a twin room for myself and my teenage daughter and would offer the folliwng advice for those travelling with children. 1. The spa facilities are only open to children at restricted hours so worth phoning ahead if uour planning to use the pool. 2. I paid via expedia to upgrade the reservation to half board. However upon arrival i was informed that the I would receive a dining alllowance of only £30 for myself and that my daughters meal would have to be paid in full. The difference in cost between b&b and half board was £49 so i was left feeling somewhat angry about this. I tried to contact expedia without sucess to try and resolve. Also, the credit is against food only.
Stayed 1 night in Apr 2025