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Holiday Inn Chester - South by IHG

Property class: 4

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Photo gallery for Holiday Inn Chester - South by IHG

Fitness facility
Bar (on property)
Exterior
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant

Explore the area

View in a map
Wrexham Road, Chester, England, CH4 9DL
  • Place, Grosvenor Nuffield Hospital
    ‪3 min drive‬
  • Place, Westminster Park
    ‪4 min drive‬
  • Place, Chester Racecourse
    ‪5 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

7.0 out of 10
Good
(17 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Room amenity

Standard Room, 2 Single Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Desk, free cots/infant beds, WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(22 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Single Beds (Walk-In Shower)

8.6 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Chester - South by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chester - South by IHG. During your stay, you'll be close to Chester Racecourse. Enjoy features like free self-parking, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes by car from Chester Racecourse and 6 minutes from Chester Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Chester - South by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South by IHG. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:00 AM to 10:00 AM.
Junction Restaurant – On-site restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Fee for in-room wireless Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Holiday Inn Chester - South by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities
Outside of hotel looked a bit old and tired, inside was OK. Staff were very helpful and friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Holiday Inn experience ... terrific in all areas and especially the staff. Well worth a visit.:)
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Good painless check in, room was clean and roomy all as described.
Stayed 1 night in Jan 2026

8/10 Good

Preeti

Stayed 2 nights in Jan 2026

10/10 Excellent

Veronica

Liked: Staff & service
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness
Staff were very polite throughout whole stay Room was ideal , but was in need of a face lift
Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

FRANK

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of the above
Stayed 1 night in Jan 2026

8/10 Good

Rita

Liked: Cleanliness, amenities
I didn’t have breakfast, I went for the morning wellness, swimming, sauna, jacuzzi and gym. The facilities were clean.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 3 nights in Dec 2025

10/10 Excellent

SHI MING

Liked: Cleanliness, staff & service, amenities
Great hotel, we had good time there. Great staff.
Stayed 1 night in Dec 2025

8/10 Good

Adrian

Stayed 1 night in Dec 2025

10/10 Excellent

Kelsey

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, super comfortable rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. I did not expect breakfast included so it was a nice surprise.it was a good selection. I used the gym, pool, jacuzzi and sauna and it was not busy. We used the park and ride bus which was a cross the road from the hotel when we went to the city centre which was £2.50 return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rhodelia

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2025

8/10 Good

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good sized room, overall needs updating, but breakfast was pretty good.
Stayed 1 night in Dec 2025

10/10 Excellent

Sri ram

Stayed 1 night in Dec 2025

10/10 Excellent

Leanne

Stayed 2 nights in Oct 2025

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
All of the staff were friendly and polite. Breakfast was well stocked and lots of availability. The room was cleared daily and the bag of chocolate and satsumas hanging on the door on Christmas Day was a lovely surprise
Stayed 4 nights in Dec 2025

10/10 Excellent

DINCER

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was clean and tidy
Stayed 1 night in Dec 2025

8/10 Good

Catherine

Stayed 1 night in Dec 2025

8/10 Good

Rhodelia

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are big and lovely but limited to where you can go for food and transportation.
Stayed 4 nights in Nov 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness
We booked this hotel specifically to use the pool but it was closed, think we should’ve been informed of that as it’s a big selling point. The corridor outside of our room had a bad smell on both days. Staff were nice though, helpful and friendly and the room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025