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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Free daily full breakfast
1 bedroom, in-room safe, desk, blackout curtains
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪1 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Cathedral
    ‪7 min walk‬
  • Manchester (MAN)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Holiday Inn Express Chester - Racecourse by IHG

Hotel with free breakfast, steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business centre and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Chester - Racecourse by IHG gets good marks from our customers. During your stay, you're just a quick walk from Chester Racecourse. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free full breakfast served daily
  • Free WiFi
  • Relax with a drink at the sports bar
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the convenient parking and the central location
  • Steps from Chester Racecourse and 10 minutes on foot from Chester City Walls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 192 square feet (17 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse by IHG. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This sports bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
Holiday Inn Express Chester Racecourse
Holiday Inn Express Racecourse
Holiday Inn Express Racecourse Chester
Holiday Inn Express Racecourse Hotel
Holiday Inn Express Racecourse Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Racecourse Hotel
Holiday Inn Express Chester Racecourse
Holiday Inn Express Chester Racecourse by IHG
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1010 reviews
Rating 8 - Good. 334 out of 1010 reviews
Rating 6 - Okay. 86 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 11 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice staff good location
Stayed 1 night in Apr 2025

6/10 Okay

Petr

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Noisy room for disabled which was via cheap door connected to other room(where somebody was listening tv all night)
Stayed 1 night in Mar 2025

8/10 Good

Edward

Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

4/10 Poor

Vincent, manchester

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel... really great breakfast.. very helpful staff ...short walk into the town...safe parking next to hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Room comfort

Adequate small double bed

We were given the room for people with disabilities and the toilet was high and sink was for us. The smell of bleach on arrival wa also strong on arrival and this lasted into the afternoon of the next day, wasn’t pleasant. The bed was smaller than a double nit sure why but it was comfortable to sleep in with another person in there as well. Overall adequate but likely wouldn’t book again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stuart

Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Every member of staff was warm, friendly and helpful. Access to the places of interest is all in easy walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saturday night away

Parking on site £10 for the night with secuirty too. We had a room next to some very loud girls, asked if we could upgrade or move to a quieter part & staff were great & relocated us to a little 6 room area, well happy & slept without disturbance. Good selection offered for breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PARKING NOT FREE

Hotels.com outline free parking at the top of the page. On arrival, I was met with a parking attendant and had to pay £30 for three nights. When checking in I raised this, original lady offered full refund, then manager was listening in. Came all guns blazing and stated that parking was not free and that if I’d looked properly on hotels.com (at the bottom of page) I would know this. And that the free parking was based on old reviews (not made obvious on booking page). The original lady then changed her mind and offered £20 refund rather than full. I accepted this and appreciated the gesture. I explained to the manager that the booking page is misleading and should be changed, the manager was not open to this feedback. A main reason I booked this hotel was for the free parking. I would advise if this is also you, don’t waste your money and try somewhere else as most parking areas in Chester are £10/night and hotel prices are similar.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucy

Travelled with family
Lovely hotel staff very helpful & friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester H I Express

The hotel was welcoming, friendly and clean. All staff were helpful and knowledgeable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

georgios

Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, breakfast and friendly, helpful staff!
Stayed 1 night in Mar 2025

2/10 Terrible

Ben

Liked: Staff & service
I wish to claim for a full refund. The property has a bar opened to 0200 AM and the noise in the hotel from 2-4 in the morning had affected my sleep and made the stay uncomfortable. No one picked up the phone and I complained to the hotel duty manager. The sockets in my room did not work also. Disaster. Full refund please
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our four night stay.We have been there before and enjoyed it then too.The breakfast was good too.The cleaners did a fantastic job and changed the towels and bedding if needed.We loved being able to make a free hot drink when we got back from our walks.The staff were all very friendly too.Theres nothing that we didn’t like.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

POK MAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Great location Clean spacious room with a view Excellent breakfast Cant fault the hotel with anything.
Stayed 2 nights in Mar 2025