Clean room, friendly and helpful staff, not to far to walk to the city centre, plenty free parking spots on site, we enjoyed our lunch, and breakfast .. Yes would stay there again and recommend to family and friends
We have stayed here before and our stay was great. This time our room was very small with limited natural light , the bed was comfy and the room and bathroom was clean and had the usual tea, coffee etc. The biggest complaint would be that there was a strange smell in the hallway leading to our room, dont quite know what it was but it wasnt pleasant.
The staff were polite and the bar area was nice.
I would stay here again but would book another room.
Very simple room accommodations but met our needs for sleeping while using rooms within the restaurant/bar complex as base to travel to Welsh National Eisteddfod in Wrexham for three nights. Not convenient to pick up bus or not many taxi's on the road. Bar staff helpful.
The room was not with the price paid - very basic and definitely in need of refurb. Not as clean as it should be. Also tables for breakfast downstairs but cleaned to a high standard - doors and windows as well
Oaklands is on the outskirts of the centre of Chester. Bus stops are close by but it's also a nice walk (25mins or so) to the start of the city walls. Parking is available both at the front and rear with plenty of spaces and no extra charge.
The staff were very welcoming and friendly and the room was comfortable, clean and quiet.
An enjoyable short stay to explore Chester.
I booked a dooble room and a family room with three single beds. Double room was ok, but the family room was also a double room. I complained at reception and showed her our booking. Although the staff at recption were helpful the manager was not. She tried to deflect the situation by saying we checked in late. There was no time limit to check in on my phone. Its the fourth time we had stayed there and there was no issues about late check in on all occasions. She said you can you use the sofa as it doubles as a single bed, but we had to make the bed ourselves. Luckily one of my friends couldn't make the trip otherwise he wouldnt of had a bed to himself
A great place to stay. Great room. Plenty of space. Food in the hotel was good quality and very reasonably priced. We used this as a base for travel into Liverpool.