We stayed while visiting the Beamish museum. The rooms are similar in quality to those in chain hotels but what makes it special is that it is family owned and run and their attention to their guests is outstanding. I cannot speak too highly of Lesley with whom we had most contact during our stay. The food in their restaurant is of decent quality and generous to a fault, a similar comment applying to their breakfasts. If you want somewhere welcoming and reasonably priced while visiting Beamish look to further.
Very enjoyable stay,very comfortable rooms found shower over corner bath a bit of a challenge to stand under comfortably. Staff very friendly, meals exceptional as well as a hearty breakfast
We had a pleasant stay and the staff were very friendly. Our only issue was we found it cold although the heating was on in the room. We would come back and definitely recommend this little hotel.
The hotel was closed! We had a feeling it might be because we looked at the hotel and surrounding area on line shortly before we left. The hotel had put a message on to say they were closed for a few days, so we tried to check with yourselves that all was OK but got this automated reply - "Your reservation is confirmed. No need to call to reconfirm." When we tried to ring the hotel (we found a couple of telephone numbers) the calls wouldn't connect. We did go to The Moorings just after checking-in time, to see if it was the pub only that was closed, but everything was locked and chained!
We would like a full refund for our booking at this venue. When we arrived the onsite restaurant was closed down and the best the hotel could offer us was a bed but no food. We consequently had to book at a hotel down the road. We are very disappointed that there seemed to ha e been no way that The Moorings could have advised us of their difficulties. Unless we get a positive reponse to this we will never again be using Hotels.com.
Clean bedroom with comfortable bed & excellent bathroom.
Food in restaurant was superb and very reasonably priced.
Staff were 5star - attentive, professional, very friendly and helpful.
2 night stay in accessible room. Plenty of space, room clean, bed comfortable with nice white linen and heavy white towels.
Complementary tea & coffee, and small shower gel etc.
Staff lovely and friendly throughout stay. Made sure we could eat breakfast in the downstairs part of the restaurant as the upstairs not wheelchair accessible. Breakfast lovely both days, freshly cooked to order. Really enjoyed what we had from the Arianos restaurant too.
If you are after modern, up to date decor this is not the place for you. However if you are after clean, comfy and warm with great food and lovely staff then it represents good value for money.
Thanks for a nice stay
The stay overall was very good, the hotel and room were clean and the bonus of having the Italian bistro next door was brilliant.( good food and caring chef )
In respect of the team on duty, everyone was very friendly and attentive making the stay very enjoyable and would have no hesitation staying next time i am up in the north, a big thanks to everyone.
Arrived early and room was already available, staff were really helpful offering to help with bags etc. restaurant food was really good, and staff very friendly. I called in the week asking if I could get an early breakfast as I was running GNR , they couldnât open early but went out and bought me the breakfast items Iâd mentioned specially. Needs a little updating but everything was clean tidy and professional and very friendly.