The condition of the property was not perfect, but I was more than satisfied with the overall experience and would definitely stay here again. The staff was very accommodating and the room was quiet and comfortable.
Love staying here. I have stayed here several times because being able to wake up and look out across a lake is just beautiful. Itâs instant relaxation.
The hotel is reasonably clean. I could tell that no one had stayed in my room for awhile but I was there in the off season. My only complaint is that I had to keep returning to the front desk because my key card would stop working. Once, twice, okay. After the third time I was not pleased and the fourth time was absolutely ridiculous. Please fix this! I will be back soon to see the turtlesâŠ.
Les points faibles : Personnel et service et confort de la chambre
This place is a joke
I checked in, was told I could have a late check out BY 5 PM.
Knocking on my door at 2:00 pm asking why I havenât checked out.
I tell the employee who was a real peach by the way, that I was told I could check out by 5. The fact that employees canât communicate is not my problem.
This woman literally kicked me out at 3 pm explaining how this is a business, insinuating I donât understand how this works. Mind you, there were like 2 whole other cars there - there were PLENTY of clean rooms. Her salary must be really big, HAHA.
I politely got my things & left, I wasnât going to stay there one more minute.
The outside was questionable, inside was giving nostalgic & not in a good way. I would never stay here again, absolutely NO CUSTOMER SERVICE
RUDE EMPLOYEES
Terrible stay. I can forgive not having a continental breakfast because that was my fault. However, the service was also poor. Got handed a plunger with plastic to plunge our own toilet - the plastic had someone else's feces on it and was already wet. The faucet was leaky. The heater kept popping off throughout the night so we were constantly frigid.
The mix of poor service, lack of a breakfast, and it was more than other hotels in the area? Worst stay I've had at a hotel.
Room was updated and spacious except the bathroom which was dirty, old, and moldy. Coffee maker was filthy. Nice view of the lake with balcony. It has a lot of potential