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Azul 36

3.0 star property

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Photo gallery for Azul 36

Rooftop pool
Front of property
Superior Room, Pool View | Down duvets, minibar, in-room safe, individually decorated
Rooftop terrace
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 3 entre calles 26 y 28 #904, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪2 min walk‬
  • Place, Fort of San Felipe
    ‪5 min walk‬
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Down duvets, minibar, in-room safe, individually decorated

Family Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Down duvets, minibar, in-room safe, individually decorated

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down duvets, minibar, in-room safe, individually decorated

Superior Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Pool View

Superior Room, Pool View | Down duvets, minibar, in-room safe, individually decorated

Superior Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 1 King Bed with Sofa bed

Triple Room, 1 King Bed with Sofa bed | Down duvets, minibar, in-room safe, individually decorated

Triple Room, 1 King Bed with Sofa bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Azul 36

Hotel with free parking, 3-minute walk to Laguna Bacalar Ecological Park
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a garden. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Azul 36 offers 12 air-conditioned accommodations with minibars and a safe. This individually decorated accommodation includes desks. Beds feature down duvets. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower. This Bacalar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Azul 36, you're just a quick walk from Laguna Bacalar Ecological Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Laguna Bacalar Ecological Park and 3 minutes on foot from Lake Bacalar
Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Azul 36. Free self parking is available.

This 3-star Bacalar hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Azul 36

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul 36 Hotel
Azul 36 Bacalar
Azul 36 Hotel Bacalar

Azul 36 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 70 reviews
Rating 8 - Good. 14 out of 70 reviews
Rating 6 - Okay. 6 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a Quick Stop

We stayed here one night before our resort on the lake was ready. It was perfect for what we needed. Comfy beds, air, a nice patio for morning coffee, and two pools. Breakfast was great and the front desk was very helpful. Great location in town, close to restaurants and the fort.
Stayed 1 night in Mar 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Close to restaurants and square
Stayed 4 nights in Mar 2025

10/10 Excellent

Clint, St. Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complementary breakfast was awesome and the property was clean and comfortable
Stayed 4 nights in Mar 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute, well located, and calm

Very quaint and calm hotel that is well located. The rooms are basic but nice, and the shower pressure was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Gret location to waterfront area
Stayed 2 nights in Nov 2024

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Cute hotel not far from downtown. Easy to locate with parking. Loved the breakfast but the kitchen staff wasn’t the friendliest. Receptionist was great and very helpful. Rooms were big and spacious. The shower pressure was not the best but I would def stay here again! Pool was very nice but closes at 8:00 pm.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oralea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk attendant was delightful. Great breakfast cooked, darling location. I loved that they locked the gate at night so we felt safe. Absolutely loved it!
Stayed 1 night in May 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at check-in was so helpful and kind!
Stayed 1 night in May 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Enjoyed the sty
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great location

This is nice clean hotel in a great location. Good breakfast. Nice pool although we did not use it ad there were a few too many kids jump and habjng fun.
Stayed 3 nights in Mar 2024

10/10 Excellent

Beth, Hartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very convenient for going to the water & many restaurants nearby
Stayed 3 nights in Jan 2024

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprised

Well we travel a lot and I have to say I am totally surprised at this gem of a hotel. We wanted something within walking distance of restaurants, piers, attractions. The location is excellent! The staff are amazing, the hotel Is so charming and clean, and the amenities are great. It has 2 pools, loungers, hammocks and a nice hot buffet breakfast is included.oh they supplied 4 bottles of water in the mini fridge for free and had a water refill station at the reception desk. I would definitely stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was down to earth and very helpful. Authentic.
Stayed 7 nights in Apr 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, the staff are very attentive and the location is great. All of the staff speak excellent english, so communication was never a problem for us. The wifi worked perfect which was a pleasant surprise. Overall I thought we recieved good value for what we paid and i would not hesitate to stay at the Azul 36 again
Stayed 2 nights in Mar 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Lovely place to stay, a good sized room, bathroom and balcony with hammock. Staff are wonderful and very helpful, even helped us to contact local tour company for onward travel. Breakfast was nice, (it would be great to have coffee making in the room, but this was available at reception. Location is good, just back from the lake but central to restaurants and shops. Highly recommend!
Stayed 2 nights in Jan 2023

10/10 Excellent

Rebeca de la Paz

Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Gunther

Liked: Cleanliness, staff & service, amenities
We were immediately welcomed very warmly by the staf. The room was very spacious and boasted a great bathroom and shower. The breakfast buffet was delicous. 10/10 would recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la estancia, la comida muy rica y la habitación no se diga .. súper limpia y tranquila .. la próxima vez me quedaré más tiempo
Stayed 1 night in Sep 2025

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, friendly staff

We really enjoy the stay. The rooms were beautiful and the staff really friendly. We only stayed one night, but wish we had planned for more days in Bacalar. If we come back we will use same hotel again. Only minus was that the air con in one of the rooms doesn’t worked.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2025