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Casa La Joya Bacalar

2.5 star property

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Private beach, white sand
Deluxe Quadruple Room | Premium bedding, down duvets, Select Comfort beds, in-room safe
Deluxe Quadruple Room | Private spa tub
Deluxe Quadruple Room | Premium bedding, down duvets, Select Comfort beds, in-room safe
Private beach, white sand

Reviews

2.0 out of 10

Popular amenities

  • On private beach
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av 5 #1219 MNZ 6 Lt 10, Colonia Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪3 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪8 min walk‬
  • Place, Fort of San Felipe
    ‪18 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Quadruple Room

  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Double Room

  • Sleeps 3
  • 1 Double Bed

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About this property

Casa La Joya Bacalar

Beachfront hotel with free parking, 2-minute walk to Lake Bacalar
A private beach, a 24-hour front desk and free self-parking are available at this smoke-free hotel. WiFi in public areas is free.
Casa La Joya Bacalar offers 2 air-conditioned accommodations with tablet computers and a safe. Select Comfort beds feature down duvets and premium bedding. 40-inch Smart televisions come with cable channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach.
During your stay at Casa La Joya Bacalar, you're just a quick walk from Lake Bacalar. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a terrace
  • On-site recreation includes a private beach
  • Steps from Lake Bacalar and 7 minutes on foot from Laguna Bacalar Ecological Park
A private beach is featured. Casa La Joya Bacalar offers its guests a terrace. Public spaces have free WiFi. Self parking is free.

This Bacalar hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • On a private beach
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Casa La Joya Bacalar Hotel
Casa La Joya Bacalar Bacalar
Casa La Joya Bacalar Hotel Bacalar

Casa La Joya Bacalar Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located on a bumpy dirt road far away from town. No map was available. There was no toilet paper, no water bottles, no closet with no hangers or hooks. And the almost mute maid stole a very expensive ring of mine. The only saving grace was the night guard who was very helpful, but had no access to items needed. Don’t go there. It’s pretty in the fotos, but the waters are murky & brown!
Stayed 7 nights in Jan 2021