HORRIBLE! Upon checking in unit we were met with the stench of cigarette smoke along with weed, and I’m not talking a little odor full on take your breath!! I notified the number I was given to contact if we had any issues, they would not answer actual phone call, and texting was sparse or non existent, we purchased candies, air fresheners, pods, sprays to attempt to help but unfortunately it only masked the scent temporarily. They sent someone 24 hours later with a can of some type of odor reducer which again, masked the scent temporarily. I sent numerous texts and the guy even said he was embarrassed upon checking us in unit and reported it and said that cleaning crew had reported as well but no one reached out to us to tell us about the issue. We all experienced sinus/allergy issues and trying to enjoy any time in living room area was nauseating! They did advise me they had a strict no smoking policy but obviously prior guest did not abide by. I had to explain to my seven year old grandson what the smell was! I’m beyond appalled at the condition of the unit and the lack of customer service, all I got was “thanks for understanding” which was in NO way what I was! To top it off found a used tissue in my bed too, completely disgusting so my advice is to stay away from this property and this company, I plan to seek legal advice as to what may be done.